Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

When I first signed up and made my first withdrawal it took about 72 hours which I was ok with ..... But I'm on about my 10th cash out now and you would think the cash out process gets quicker and qui... Leggi di più

Valutata 1 stelle su 5

This is straight trash im sure they get a commission from he link you sign up on. 6 months of paying and NOT 1 single thing was removed not even an address update. this is a lie and may the trash serv... Leggi di più

Valutata 1 stelle su 5

Locked my account with no explanation, no response from emails and no way to contact. I suffer from mental health and they made me unable to access my money to pay my bills etc. I would stay clear fro... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

They advertise all week at being open till 10pm and when I make the trek in at 8pm they're closed. Ridiculous

Dettagli dell'azienda

  1. Istituto finanziario

Scritti dall'azienda

Thank you for supporting the Good Vibes Card, the app and debit card dedicated to helping you positively impact the environment and take meaningful action against climate change 🌎🌳🌊. We’ve now closed the Good Vibes Card consumer app and debit card as we shift our focus to working directly with businesses to help them integrate sustainability into their products and services. We're proud of the incredible environmental achievements our community made possible, from preventing ocean-bound plastic waste to planting thousands of trees worldwide. Although the Good Vibes Card has now closed, our commitment to positive environmental action continues through our collaborations with businesses around the world, ensuring transactions remain a powerful force for good. Thank you for being part of this positive journey. The good vibes and impactful actions carry on.


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

53 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A clever platform that makes it easy to…

A clever platform that makes it easy to make environmentally conscious decisions by quantifying carbon impact/offset!

13 marzo 2023
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Thank you for your kind words and support! We're thrilled to know you've had a positive experience with ekko. Your feedback motivates us to keep up the good work! 🌍💚

Valutata 5 stelle su 5

Love the carbon offsetting!

21 dicembre 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Hi Bella,

Thank you for your feedback! Happy to hear that you love the carbon offsetting, so do we :)

Thank you,
ekko

Valutata 5 stelle su 5

What a great app!

What a great app! love to see the impact my spending has. Super simple to use and download. Would definitely recommend!

1 ottobre 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

We appreciate you taking the time to share your positive feedback! It's wonderful to hear that you're enjoying your experience with us. Here's to a greener future together! 🌱

Valutata 4 stelle su 5

I love using my ekko card knowing each…

I love using my ekko card knowing each transaction is making a difference. The app is really aesthetic and easy to navigate through. I highly recommend everyone gets on.
had a few problems to start with but you got me thought it all.
the only thing would like to phone instead of email at time but overall great.

21 settembre 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Hi Helen,

Thank you for your feedback, we plan to look into alternative support channels in the future.

It is really exciting to hear about the positive change you have experienced using your ekko card.

Please feel free to contact us on hello@enviroconomy.io if you experience any issues.

Thanks,
Manish

Valutata 5 stelle su 5

Changed my habits for the better

I've been using ekko since February and have really enjoyed the change it has brought to my daily habits. I didn't think just using a different card for payments would have this impact, but the positive feedback, direct impact and awareness has helped my improve my own general impact on the world. Thank you ekko for helping me on this journey.

26 agosto 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Hi Ethan,

Thank you for your feedback.

Really happy to hear the positive impact you have had using the ekko card!

Manish

Valutata 5 stelle su 5

Ekko makes day to day impact easy

Ekko is my go-to card - yes there are some wrinkles as you can tell they're a start-up who haven't got the fully polished experience yet (Apple Pay or auto-top up) but those are coming on their dev roadmap. You can tell from the reviews on here that this is a new product in the market, so I was expecting them. But I have already planted 7 trees and saved 71 bottles from the ocean, all from just doing what I was doing anyway - tapping my card in shops, on the Tube and in restaurants.

Keep it up guys, and keep bringing the new releases - what you're doing is super important, it's the everyday little things that will tackle climate change, not just the big dramatic actions. And it's about time people realised that.

25 agosto 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Hi Rigsy,

Thank you for your feedback.

We actively work on improving our customers experience, it is great to hear that you have made a positive change in the environment in an effortless way.

Thanks,
Manish

Valutata 1 stelle su 5

AVOID AVOID AVOID!!!!!

I’ll update the review if my experience changes.

I have had non stop issues with Ekko since opening the account. I use rival bank Novus also and although they also have issues sometimes, they’re minimal in comparison to what Ekko have put me through.

When there is a block or review on your account, they don’t tell you. There’s no notification on the app to inform you, nor do they send you an email stating this either.

Everyday is a new issue. I started unable to receive money, then they fixed that issue promptly. Then I couldn’t transfer money out to my mother. Then they somehow sorted that. Employee: Manish is quite helpful and has been the person to resolve my issues quickly and efficiently, even though they shouldn’t have happened.

I asked if I could connect my Ekko to my PayPal and was told in exact words “of course you can!” I then proceeded to do so and the second it connected, they blocked my Ekko account. I have since been able to withdraw from PayPal to ekko, but the minute that money reached my account, BLOCKED AGAIN! Even though I was given confirmation that I can do so.

I have only been able to transfer £5 to my mum and that was yesterday, after Manish had to take yet another block off my account.

I went out with a friend who moved out of England many years ago and it was my treat. Only to find out AGAIN, card not working (even though it says it’s active), can’t withdraw money, can’t view my card pin and can’t transfer money. The day had to be paid for by my friend and I currently can’t even transfer her the funds because EKKO have unlawfully blocked my account for the hundredth time. Bearing in mind, I’ve only had this account for a week.

My mistake was transferring all of my funds to Ekko, I wish I’d read the reviews first.

They’re now telling me someone will investigate the “issue”, they mean BLOCK, within 2 days. No. I need it unblocked TODAY. I had to push back a job interview 3 times because of this bank. Definitely won’t be allowed a forth.

I’m shocked at the customer service given to me, MINUS MANISH, as they seem to be the only person working there with somewhat of a brain cell.

Rectify your mistakes and issues and I can happily update the review. As any of the good ones have 100% been paid for or work for the company or friends of the employees. Nothing good about this bank so far.

UPDATE: FRIDAY 5TH AUGUST :

They have now decided to close my account. I’d give a reason why but there isn’t one nor did they give me one. After any and every transaction done, they blocked my account and I had to email to have it unblocked. Same issue again, blocked last night, Manish replied to say it’s unblocked AGAIN etc this morning, 2 hours later, I received an email saying they’re closing my account with immediate effect. I personally think it’s because of this review but I don’t bloody care. I have reported the bank to Payrnet, financial ombudsman service and also forwarded my transcripts to Martin Lewis and watchdog to review.

I hope this bank gets closed so if you need the reference numbers for these reports, I’ll be updating them on here later on.

Disgusting and shocking service from start to finish. BOYCOTT AND AVOID!!! Do NOT ever trust your money with Ekko.

REPLY TO EKKOS’ BULLSH!T REPLY;
I didn’t breach any terms, you closed my account because you couldn’t fix the issues going wrong with it. In fact you closed my account because of my review on here. I only ever had payments sent to me from my OWN personal account and PayPal, both of which you agreed I can do before I’d even sent the payments. You froze my account after every transaction I did, I had to email 10+ times a day for it to be unblocked and you assured me that a team was working on sorting the issue for me.

You are liars and thieves. Horrible horrible company, have posted throughout my big social media following to BOYCOTT your bank. I have also had several calls with your provider, PAYRNET about removing their name from your services, as you’re naturally giving them a terrible name. Don’t reply, you’re a waste of F^%KING time.

Have a bad day x

2 agosto 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi. We're sorry to hear your experience was not as you expected. As an FCA-regulated agent, we are obligated to comply with all applicable regulations, and accounts may only be closed as a result of a breach of the terms of account.

Valutata 5 stelle su 5

Free, ethical and rewarding

I’ve recently signed up to ekko and I’m already enjoying seeing the difference my account makes. It doesn’t cost a penny but every time I log in to my account, and see that fewer bottles will reach the ocean as a result of choosing my ekko card rather than a standard bank card, it feels amazing. So refreshing to see a business with a conscience.

23 maggio 2022
Non scritta su invito
Logo di Good Vibes

Risposta di Good Vibes

Hi Luke,

Thank you for your feedback and glad to hear about the positive change you making through your ekko account.

Thanks,
Manish

Valutata 5 stelle su 5

Card of the future

I love using my ekko card knowing each transaction is making a difference. The app is really aesthetic and easy to navigate through. I highly recommend everyone gets one!

1 marzo 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Max,

Thanks for taking the time to share your amazing feedback.

I am glad to hear that you love the app and find it easy and effortless to make a positive difference.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Really easy to use

Really easy to use - topping up funds and tracking spend. The partners are really interesting and I actually enjoy paying for things knowing my bottle and tree count is always increasing!

28 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi James,

Thanks for taking the time to share your amazing feedback.

It is really nice to hear that the ekko app is really easy for you to use and makes it effortless for you to contribute to the environment.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

great concept

28 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi,

Thank you for the feedback.

Glad to hear that you find it a great concept.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Incredible idea and super app

Incredible idea and super app!

So easy to use as well as making it simple for me to help the environment in my day to day activities!

28 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Jamie,

Thanks for taking the time to share your amazing feedback.

It is really nice to hear that the ekko app is really easy for you to use and makes it effortless for you to contribute to the environment.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Signing up was so easy…👍

Signing up was so easy, secure and seamless.

28 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Brooks,

Happy to hear that you found the sign up process so easy and efficient. Thank you for sharing the experience.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Awesome card!

Ekko is an incredible card, with great vibes and doing the right thing for the environment.

25 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Craig,

Thank for sharing your feedback.

Glad to hear that you like the ekko card, spreading the good vibes.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Great app for protecting the environment!

I've started using Ekko as my daily card, it's great to see how my spending patterns effect my environmental impact.

25 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Benjamin,

Thank you for the amazing review!

We love to hear about the positive impact it has by choosing to use the ekko card.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Easy, cool and fantastic customer support!

It's been an effortless way to have a positive impact and help me make conscious decisions. 100% recommended!

25 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Maria,

Thanks for taking the time to share your feedback.

It is really nice to hear that the ekko app makes it effortless for you to make a difference and really helps making good decisions. Thank you for the recommendation.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

I'm really enjoying the Ekko experience…

I'm really enjoying the Ekko experience so far. The app works really well and the card is proving to be a great conversation starter. The environment has a big place in my heart (especially the ocean), so I'm constantly trying to find ways to make a difference. Watching the number of bottles I have helped to collect is really motivating!

25 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Neil,

Thanks for taking the time to share your amazing feedback and experience.

We're glad to hear that ekko app can make it so effortless for you to make a difference to the environment.

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Valutata 5 stelle su 5

Perfect nudges to better behaviour

I'm loving the ekko app and card. It's really nudging me in a new direction in a completely painless way - I've planted a couple of trees and saved loads of bottles from the ocean. Really appreciated my discount at Toast too for the beers!

25 febbraio 2022
Logo di Good Vibes

Risposta di Good Vibes

Hi Ben,

Thank you for sharing your feedback.

We love to hear that making a difference is so effortless for you through the ekko app as well as having the ability to make great choices when purchasing your beer 👌

Thanks,
Manish Vara
Co-Founder
manish@enviroconomy.io

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più