August Club Recensioni 170

TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

August Club's shake has a high kief content. I've been consistently impressed with the quality of their greenhouse smalls. Their processing time is fast; I once ordered early in the morning and they h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What makes this company great is they care. They care about the quality of their products. Their customer service is fantastic. My go to for sure. Plus they send freebies with every order, only sweete... Leggi di più

Valutata 5 stelle su 5

August is prompt, professional and thoughtful! They take care of their clients in a big way! With every purchase I have made, they always provide a token of appreciation! My tokens seem to have increa... Leggi di più

Valutata 5 stelle su 5

Strawberry Strudel Buy One Get One Free Is Top Shelf Flower For Bargain Pricing! August has no low tier in quality although they have a lower tier for pricing. Reasonably quick delivery usually within... Leggi di più

Dettagli dell'azienda

  1. Negozio di cannabis

Scritti dall'azienda

August Club is a 100% family-run business dedicated to producing premium THCa products. We grow a portion of our flower menu in-house at our indoor facility in Flagstaff, Arizona. But we’re not in this alone. August is part of a guild of like-minded, independent THCa farmers who share our obsession with quality and our belief that this plant deserves respect. Some strains on our menu come from partner farms we’ve worked with for years—people we know personally, who are just as meticulous and purpose-driven as we are. Everything you see on our site is hand-selected, slow-cured, and never touched by synthetic cannabinoids. No mystery flower. Just clean, well-cared-for cannabis backed by real people who care.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

170 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

August A1…

August really changed the way I looked at purchasing Hemp online, I’ve had 2 orders and I’ve been completely satisfied and will keep returning. Favorite is BOGO’s and I’m a sucker for free samples . Needless to say the products are A1

7 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

August family.

First and foremost, great flower. The customer service is excellent and a great value. Reasonable prices and shipping. Nobody else gives you more freebies. Most companies you can one or more of these but not all. Try them and you will soon feel like an August family member.

19 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

My honest opinion about my experience.

My honest opinion about my experience is that the product was satisfactory, and I truly appreciated the free gift. However, I was disappointed by the owner's lack of customer service skills when handling my order. I simply asked for an estimated delivery date because I needed someone available to pick it up.

Unfortunately, my order was canceled without any explanation until I reached out to him. He claimed the cancellation was due to a complaint I made about the shipping. In contrast, I am now working with another company that simplifies the process and provides me with an accurate delivery date right to my door. I am very pleased with my decision to switch.

I hope the owner improves his customer service skills, as he may lose more customers otherwise. I also requested that they close my account login, but they have not done that yet.
II want to start by thanking Janet for her response; I appreciate the effort and have read every word. However, I need to address a few concerns regarding my recent orders.

I noticed on your website that purchasing a certain amount qualifies me for a free upgrade to priority shipping. I did make that qualifying purchase, but since my first order was processed and my second order was canceled, I'm feeling confused about the shipping upgrade that should apply in this case.

This matter is important to me, and I believe it’s important to you as well. The representative I spoke with previously was different, and the email correspondence we shared did not pertain to the $1.99 charge. I also paid $4.99 for routing information, which I find acceptable.

I'm not trying to harm your business; rather, I'm here to bring these issues to your attention in hopes of facilitating improvements. I want to see your company succeed, as I am a committed customer who relies on this product for managing my PTSD and seizures. It is essential for my well-being.

Please remember that many customers, including myself, are not using this product for recreational purposes but rather as a necessary alternative to dispensaries. I would appreciate your prompt attention to this matter. Thank you!

27 maggio 2025
Non scritta su invito
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Risposta di August Club

Hi Ruby,

I'm sorry for the frustration. Looking at our previous communications with you it seems you expressed frustration over our delivery timelines. Our records indicate that we, (free of charge), had upgraded you to priority shipping (even though you purchased standard shipping) on your first order. We also got your order in the hands of USPS in just a few hours. It seems USPS may have had some delays on their end but with the upgraded shipping your order still arrived within the standard shipping window. Please understand that from our point of view we did all we could and your order did arrive within the estimated delivery timeline.

I see your second order was cancelled because you had left notes complaining about the frustrating shipping on the first order but had yet again purchased standard delivery which has a 5-8 business day delivery window displayed at checkout. I think there was some concern about your expectations and being able to meet them. I'm certain there was an opportunity for us to better communicate here.

Transparently, we upgrade a lot of first time customers to priority shipping on their first order because we want to ensure they get to try our products promptly. But our farms and processing facilities are centralized on the west coast. For east coast customers it can take 5-8 business days to reach the other coast with standard delivery. Unfortunately, we can't subsidize the cost of priority shipping on every order and we don't think it's fair to bake shipping fees into the cost of our products. We would prefer customer get priority shipping, this is why we only charge $1.99 to upgrade to priority. The $1.99 typically only covers a partial amount of the cost to upgrade to priority shipping (about 50% of the cost). But it helps us cover this cost, without raising our product prices and it also helps us understand what customers need their products right away and which customers are okay waiting the 5-8 business days displayed at checkout.

I hope this helps provide some transparency into things on our end. I do believe this situation could have been handled by our team. I see that your customer profile and account has been deleted from our Shopify records. Please reach out to me at janet@joinaugust.com - I would love to hop on a call with you, make things right & hopefully have you back sometime. All the best, Janet August

Valutata 5 stelle su 5

Prices etc

What i get i pay great prices and its pretty good stuff. Thanks to the August family I appreciate you all... 5 stars if I could put 10 I would...

2 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Extremely satisfied with the quality…

Extremely satisfied with the quality and service. Top notch. Always appreciate the little gifts, that makes a huge difference. Product is outstanding, been purchasing for over a year now and never disappoint.

3 luglio 2025
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Risposta di August Club

Thank you so much for your continued support Ana—we’re truly grateful! It means a lot to hear that the little things make a big difference. We’re lucky to have customers like you, and we’ll keep working to make sure every order lives up to the standard. -Janet August

Valutata 5 stelle su 5

dealt with August many times and they…

dealt with August many times and they go above board with their customer service, variety of great strains and delivers on time every time except around Christmas and that wasn't their fault, it was the USPS

27 settembre 2024
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Risposta di August Club

Thanks so much, Carl—we truly appreciate your continued support! Just a fun note: anytime one of our family members pulls your order for processing, someone usually calls it out with excitement. It's always good to see your name and we feel very lucky to know and have customers like you! - Janet August

Valutata 5 stelle su 5

Love the price and quality,I’ve ordered…a few ounces all quality!!

Love the price and quality,I’ve ordered from a few places this was the best so I stop looking and going to other places, everything was quick and easy!! My favorite thing to do when I have money is shop and the rewards points this is super dope too!!

23 giugno 2025
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Risposta di August Club

That’s so sweet—thank you! We always love seeing your product reviews and appreciate you more than you know Inocencio. It means a lot that you chose us over the rest. We’ll keep working hard to make every order just as smooth (and fun) as the last! -Janet August

Valutata 5 stelle su 5

Great customer service and always quick…

Great customer service and always quick to respond with any questions I may have. I am a repeat customer and I recommend August to everyone.

26 giugno 2025
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Risposta di August Club

Thank you so much! We’re grateful for your loyalty and always happy to help. It means the world that you’d recommend us—seriously Arien, thank you! Don't hesitate to reach out if you need anything! -Janet August

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