johnnie-O Recensioni 

My son gave me a University of Texas Talon Featherweight Performance Hoodie as a gift. I wanted to exchange it for the same hoodie in black, same size, and I offered to pay any shipping cost.

I don't have the order number — it was a gift, and I don't have the purchaser's email or any way to get that information. I gave customer service my name and shipping address so they could look up the order. They couldn't find it, and then asked me for the full name of the person who bought it, whether it was purchased online or in a store, and when I received it. I don't have any of those answers.

All I wanted was a simple color exchange on a $130 hoodie. Instead, I've spent days going back and forth being asked for information I don't have, like I'm the one who did something wrong. I will not be shopping here again

I've made 3 orders, each was increasingly disappointing. The order recevied today is a sports jacket. The best way to describe it is that "it looks like I ordered it off Facebook."

Terrible quality and awful stitching for $500.

I guess leaving a lousy review won’t matter. I guess this company is satisfied with the ceiling being 3 stars. The service reflects the rating. Then the refuse to refund. If you have a couple hundred dollars and want to wait 12-14 business days plus 2 extra business days and pay for expedited shipping ($40-50). This is your company.

Spent over $150 for a pair of pants and was only able to wear them one time. They were ruined in the wash and customer service was non-existent. Stick with Peter Millar because Johnnie-O is cheaply made in comparison. The company didn't even want the return for quality research.

Johnnie O has a major FLAW it’s in their Customer Service. Jonnie Os Customer Service personnel are not trained. I called them twice today, to check on some pants, that I already own of Johnny Os. I do own several sets of Johnnie o pants which I love. When asking these 2 women in customer service what the name of the pant I own was they didn’t have a freakin clue, neither one of them listened to a word I said. They were trying to pass the buck immediately, when I spend this kind of money on clothes I expect great service from the exact people that should be taking care of me. So” I just wasted my time. And felt as if I spoke to someone at a taxi company , not A Clue VERY DISAPPOINTING.

First and foremost, their policies use the word "usually" a lot, which seems to relinquish them from their responsibility to keep to these policies very much. I placed an order on 12/31/2022. Here we are at 1/11/2023 and still no shipment confirmation. I asked three times for a refund and was consistently told (after the few days that passed after I contacted them) that my order was shipping soon and that I could return it if necessary. Interesting that they wouldn't cancel the order even though the order was listed as pending and unfulfilled. Bad business all around if you ask me. I guess my case fell somewhere on the other side of "usually".