JLL Fitness Recensioni 

2619
TrustScore 3.5 su 5

3,7

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

We needed a power cable replacement for our JLL CT600 Pro Elliptical Cross Trainer, and customer service always responded to our messages quickly (either on the same day or the next day). We think... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Only AI made pictures, didnt even buy anything they already managed to get my email, god knows how, and now im receiving plenty of annoying emails with their offers. Just that puts me off to buy a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently bought a treadmill from JLL Fitness (the Auto Incline Smart Foldable Treadmill) and I couldn’t be happier with the value. For a home treadmill, it feels incredibly sturdy and well-built. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Customer service is AMAZING!! They helped me to choose the perfect treadmill for my needs and room size and were more than happy to answer any questions i had 🙂 I got the Helius Lite Smart 2 in 1 T... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di attrezzature sportive

Scritti dall'azienda

JLL Fitness LTD is a Birmingham based supplier of Fitness equipment. We like to focus on the quality of our products and offer great value for money when it comes to our folding treadmills, commercial running machines, exercise bikes and fitness equipment. We believe here at JLL that we have found the winning formula for customer satisfaction by combining excellent products with outstanding service. It is this formula that gives us the confidence to know that millions of our customers all around the world are enjoying our fitness products and are now on their way to improving their health and fitness. At JLL our mission is to provide the very best in both home and commercial treadmills, exercise bikes, and fitness equipment. We like to think we have the edge on our competitors, the reason why is simple. We have launched some of the most revolutionary fitness equipment on the market today. We use only the strongest materials, the latest technology and offer the best in customer service. But don't just take our word for it, we believe the millions of happy customers we have all around the world are testament to just how good our fitness equipment really is.


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

3K recensioni

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3,7

Tutte le recensioni

(2619)

48 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

JLL R200 sensor cable

I required a new sensor cable for my rowing machine, which excellent value for money, so I contacted JLL Fitness. The response (from Rob) was immediate. Exceptional customer service!

1 febbraio 2024
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Risposta di JLL Fitness

Hi Niamh,

Thank you for leaving us this great review. We are delighted to hear how pleased you are with the service received.

Kind regards
JLL Fitness

Valutata 5 stelle su 5

Showroom Visit IC300 PRO

Visited showroom to try out exercise bike,
staff very helpful and knowledgable.
Purchased IC300 Pro which is perfect for our needs also delivered on time.
Easy to assemble, good quality materials.
JLL followed up to check how we were getting on with equipment.

10 gennaio 2024
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Risposta di JLL Fitness

Hi Michael.

Thank you for leaving us this great review.

We're delighted to hear how pleased you are with the service you have received and your exercise bike.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Excellent service from JLL ltd team

I’ve been searching Amazon and eBay for a replacement transport wheel for my spin bike. Without luck I went straight Jll ltd direct and it couldn’t h e been easier to get a replacement. Customer service was very quick and hassle free. Wish I had done so earlier.

30 gennaio 2024
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Risposta di JLL Fitness

Hi Cheryl,

Thank you for leaving us this great review.

We're pleased to hear how happy you are with the customer service received.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

JLL IC 400 pro stationary bike is value…

JLL IC 400 pro stationary bike is value for money. Great quality. It feels like a real bike.

19 gennaio 2024
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Risposta di JLL Fitness

Hi Elvin,

Thank you for leaving us this great review on the IC400 PRO Exercise Bike.

We're delighted to hear how pleased you are with the bike and we hope you get enjoyment from this.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Excellent machine

Excellent machine. Easy to use but having a high level of features. Good value for money well worth buying.

11 dicembre 2023
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Risposta di JLL Fitness

Hi Steve,

Thank you for leaving us this great review.

We are very happy to hear how pleased you are with the T350 Folding treadmill.

We hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Bought a Treadmill through Amazon from…

Bought a Treadmill through Amazon from JLL fitness, it turned up quickly and was easy to put together and use. We moved the treadmill while moving house and lost the bolts, I called to find replacement ones and their oversales customer service have been very helpful.

23 gennaio 2024
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Risposta di JLL Fitness

Hi Mr Longley,

Thank you for leaving us this great review.

We are happy to hear how pleased you are with your treadmill and the customer service you have received.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Great rower

Great rower, decently priced.

23 gennaio 2024
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Risposta di JLL Fitness

Hi,

Thank you for leaving us this great review.

We are happy to hear how pleased you are with your rowing machine.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

JLL FITNESS Great after sales back up from a UK based company...

I spoke to a very nice lady at JLL Fitness this morning about some spares for my IC400 pro bike they were on the way in the next post...
That is customer service at it's best so well done JLL FITNESS...
5××××× in my book so once again many thanks...

22 gennaio 2024
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Risposta di JLL Fitness

Hi Peter.

Thank you for leaving us this brilliant review.

We are delighted to hear how pleased you are with the service you have received.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Spin bike

I have a spin bike IC pro. Absolutely love it! The price was competitive and great customer service. Would recommend thr company.

4 dicembre 2023
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Risposta di JLL Fitness

Hi Claire,

Thank you for leaving us this great review.

Were delighted to hear how pleased you are with service you have received and how happy you are with your exercise bike.

We hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

IC300 Pro spin bike- a great home spin bike

I bought a IC300 Pro spin bike in August 2020, as a regular gym spinner I was worried a home spin bike (especially one priced so reasonably) wouldn't be as good but I was proved wrong. This bike allows for heavy resistance, is quiet and robust. The screen although basic, provides all essential data and I find the RPMs very helpful. I wouldn't hesitate to recommend this bike to anyone interested in an at home spin bike. Very easy assembly and great customer service.

16 gennaio 2024
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Risposta di JLL Fitness

Good Afternoon,

Thank you for leaving us this fantastic review on your Indoor Exercise Bike.

We are thrilled to hear how pleased you are with the bike and the customer service you have received.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Great service and products as usual.

I'm a repeat customer. Had an issue with the courier losing my order, JLL sorted really quickly and the reship was with me the following day. Thanks!

15 dicembre 2023
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Risposta di JLL Fitness

Hi Dan,

Thank you for leaving us this great review.

We are sorry to hear your original order was lost but happy to hear that the item was with you the following day.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

JLL Ventus 2 Rowing Machine - Superb!!

Purchased a JLL Ventus 2 Rowing through Amazon. Really simple to put together. Being using it for an hour a day and it's brilliant. Definitely recommend. Just been in contact with their customer service and they've really helped! Excellent company!

10 gennaio 2024
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Risposta di JLL Fitness

Hi Nick,

Thank you for leaving us this great review on the Ventus 2 Rowing machine.

We are delighted to hear how pleased you are with the service you have received and the customer service you have experienced.

We hope you get plenty more enjoyment from this.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Great Customer Support Service

Purchased a JLL CT200 Cross Trainer from JLL Fitness.

One of the parts was damaged during delivery, I contacted JLL customer support service and got an immediate response.
The team was able to replace the damaged part immediately (sent through mail, free of charge). They are very easy to communicate with. Loved their after sales support as well.

Really liked the cross trainer, does not consume a lot of space, easy to move the cross trainer around.
I move the cross trainer a lot especially when I want to watch TV while doing my cardio.
Works well until now.

11 agosto 2023
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Risposta di JLL Fitness

Hi Genetess,

Thank you for leaving us this great review.

We are delighted to hear how pleased you are with the cross-trainer and the service you have received and we hope you get plenty of enjoyment from this.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Amazing bike and fantastic service

The customer service team are fantastic, quick to respond and resolve any issues. Highly recommend, the bike is amazing and helping me hit my fitness goals in the cold months!

8 gennaio 2024
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Risposta di JLL Fitness

Hi Simone,

Thanks for leaving us this great review.

We are delighted to hear how happy you are with your exercise bike and the service you have received.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Great service and quality of product

Easy transaction. Delivered on time and with plenty of communication. Excellent value for money.

11 dicembre 2023
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Risposta di JLL Fitness

Hi Feargal.

Thank you for leaving us this great review.

We hope you get plenty of enjoyment from your exercise bike.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Excellent product

8 gennaio 2024
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Risposta di JLL Fitness

Hi Paul,

Thank you for leaving us this great review.

We hope you get plenty of enjoyment from your item.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

I LOVE my new exercise bike!

I LOVE my new exercise bike!
This is an upgrade from a beginners fold out bike.
The first one delivered started making a squeak sound, then a ticking developed. After following diagnostics, JLL were great and sent a replacement. No issues with the replacement. I use my bike 3 times a week, this is my first magnetic resistance bike which I'm really enjoying. This bike also has RPM (which wasn't mentioned in the spec, so that was great to discover). Unfortunately, it doesn't track total mileage (I like knowing how many miles I'm covering each month), and there's no phone stand. But it does come with a bottle holder and a water bottle. I would like to have more adjustment on the handle bars, as I feel like I'm leaning quote far forward to reach them. But overall, I love it, its a definite upgrade from my previous bike, comfortable and very easy to assemble and use.

20 settembre 2023
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Risposta di JLL Fitness

Hi Storm,

Thank you for leaving us this fantastic review.

We are sorry to hear your first item developed a fault but glad to hear this was quickly resolved.

Thank you for your feedback regarding the bike which we will take on board.

Please contact us if you require any further assistance.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Bike Issue Solved!

Wonderful experience. Had an issue with the resistance on my IC350 Pro, and Amber helped fix the problem right away with great communication and replacement parts. Bike works perfectly now.

2 gennaio 2024
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Risposta di JLL Fitness

Hi Rupert,

Thank you for providing this great review.

We are happy to hear your issue has been resolved and we pass on your great feedback with Amber.

Kind regards

JLL Fitness

Valutata 5 stelle su 5

Great customer support!

I needed a new console for my treadmill and couldn't find anything online, I mailed the enquiries line and had an almost immediate response, providing a link to purchase a new one. I did that this morning and received confirmation that it was processed within the hour - great customer support and many thanks!

3 gennaio 2024
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Risposta di JLL Fitness

Hi Brian,

Thank you for leaving us this great review.

Were happy to hear how pleased you are with service you have received.

Please contact us if you require any further assistance.

Kind regards

Rob
JLL Fitness

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