I have a small shop and bought some crisps from this retailer the dates were so short I have ended up with full boxes out of date check date as soon as they arrive as long as they have 4 weeks from da... Leggi di più
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I have been ordering from J L Brooks for a long time now! As a company they provide a super fast, reliable order and delivery service. Their stock has increased with plenty more choices at very compet... Leggi di più
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Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Leggi di più
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Really pleased with my order of crisps and snacks! 👍 There was a stock issue with one of the items, but they quickly got in touch to let me know, refunded me for the unavailable item, and proc... Leggi di più
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Dettagli dell'azienda
- Fornitore di cibo e bevande (catering)
- anche in
- Distributore di bevande
- Dolciumi
- Grossista di cash and carry
- Grossista di dolciumi
Scritti dall'azienda
J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!
Discover the J L Brooks Difference
Scritti dall'azienda
- Quality Wholesale Since 1920
- At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.
Informazioni di contatto
Unit 1 Low Hall Business Park, LS18 4EG, Leeds, Regno Unito
- 0113 2795787
- sales@jlbrooks.co.uk
- jlbrooks.co.uk
4,5
Eccellente
2K recensioni
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I ordered on Tuesday they shipped on…
I ordered on Tuesday they shipped on Wednesday I received today Thursday still kinda wish they had a DPD delivery option I'm happy with my experience and minimal packaging method was good sent in the box the maker put the product in unlike some other companies that give extra boxes
26 marzo 2026
Non scritta su invito
Risposta di J L Brooks
Hi,
Thank you for your lovely 5-star review.
We really appreciate you taking the time to share your experience. I’m so pleased to hear your order arrived quickly and that you were happy with the packaging. We always try to keep things as simple and efficient as possible, so it’s great to know that was appreciated.
Thank you as well for your feedback regarding DPD delivery. It’s always helpful for us to hear what works best for our customers.
We really appreciate your support and hope to see you again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Risposta di J L Brooks
Hi Robert,
Thank you for your great review. We’re really pleased to hear you’re happy with the fast delivery and service.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Placed my first order last week
Placed my first order last week - good range of products and fairly reasonable pricing - easily get through if need to contact customer services - delivery service within a couple of days which is adequate, and free if ordering enough - only downside is you don't know what time of day they are delivering and if you are a closed outlet on the fixed delivery days you can't plan your day as you need to get it inside and secure, so one answer is a lockable safe place and put instruction on the order for the driver (which i have done), or a phone call from driver - all in all started well
10 marzo 2026
Risposta di J L Brooks
Hi David,
Thank you for your review and for placing your first order with us. We’re really pleased to hear you’re happy with the range, pricing and overall service.
I completely understand your point regarding delivery times. As we run set routes, timings can vary, but adding delivery instructions for a safe place or requesting a call from the driver is definitely the best way to help manage this.
Thank you again for your order and your feedback, it’s really appreciated.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Great value and fast delivery
Great value and fast delivery make this company really good to deal with. Thank you.
8 marzo 2026
Risposta di J L Brooks
Hi Elizabeth,
Thank you for your kind review. We’re really pleased to hear you’re happy with the value and fast delivery. It’s great to know you found us easy to deal with.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Stock
Ordered some fizzy drinks, paid for and received email to say DPD was expecting my order. Following day received an email from sellers to say unfortunately the fizzy drinks were out of stock and a full refund would be made.
Received refund straight away.
A bit disappointed
4 marzo 2026
Risposta di J L Brooks
Hi,
Thank you for your review. I’m so sorry that the clearance stock sold out before your order could be dispatched. Sometimes our retail side sells through items before the system has time to update for online customers. I completely understand how disappointing this is.
Thank you again for your order and for your understanding.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Risposta di J L Brooks
Thank you so much for your kind review! We’re delighted to hear you’re happy with both the product and our service.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
So easy to order and fast delivery
So easy to order and fast delivery. Excellent customer service
3 marzo 2026
Risposta di J L Brooks
Hi Pauline,
Thank you for your 5 star review. We’re delighted to hear that you found ordering easy, enjoyed fast delivery, and were happy with our customer service. Your support is greatly appreciated.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Wine
Ordering was straight forward, wine arrived in 2days which was very good .Would certainly order from company again thank-you.
3 marzo 2026
Risposta di J L Brooks
Hi Gillian,
Thank you for your 5 star review. We’re pleased to hear that you found ordering straightforward and that your wine arrived quickly. We really appreciate your support and look forward to serving you again.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
good products lousy website
Brooks website has to be the most god awful of any online retailer I have encountered.
items are not where you expect to find them and often times are not in stock even though you can add them to your cart.
this has happened 2 times to me now.
even when trying to order a few things I had a message that they could not deliver to my post code and to contact customer services if I had ordered in the past - which I had sucessfully.
so I called CS and a lovely and helpful lass told me it was a known bug and to remove 1 item - refresh and then add in the item again and it should go through.
well it took 3 or 4 attempts and eventually it held and I was able to order.
not without trying a paypal pay in 3 first which did not want to incude the vat so knowing that would fail I came out and just did it all in one go payment instead.
a day after the order I received a message that one item was not in stock and refund made.
no thought of contacting me to see if a replacement could be made and the orginal cost paid - also had to pay 10quid for delivery and since the item removed was 24 cans of soda it did go through my head if that would have meant a lower delivery cost.
overall not a great experience but at least everything I did order arrived pretty quickly - thanks to DPD and in 3 boxes so I did not feel to bad about the delivery cost in the end.
2 marzo 2026
Risposta di J L Brooks
Hello Keith,
Thank you for taking the time to leave your review. I’m very sorry to hear about the issues you experienced when placing your order, and I completely understand how frustrating that must have been.
Unfortunately, in this instance we sold through the clearance stock before the online stock levels could be adjusted. It can also be difficult when customers are able to walk in and collect from site, which can sometimes create a time lapse before the online figures update. I’m very sorry this affected your order.
I also apologise for the problems you encountered with the website and the postcode error. This is a known issue that we are working to improve, and I’m glad our customer service team were able to help you get the order through, even though it clearly took more effort than it should have.
Regarding the out-of-stock item, I’m sorry that we did not contact you to discuss an alternative before issuing the refund. Your feedback is very helpful and we will certainly take this on board to improve how we handle these situations in the future.
Thank you again for your feedback and for your order. I’m pleased that the rest of the items arrived quickly, and we do appreciate you giving us a try despite the issues you experienced.
Kind Regards,
Selina
JL Brooks Customer Service Team Member.
Efficient and quick service
Efficient and quick service. Ordered many times and will continue to do so.
2 marzo 2026
Risposta di J L Brooks
Hi Diana,
Thank you for your 5 star review. We’re delighted to hear that you find our service efficient and quick, and we really appreciate your continued orders and support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Risposta di J L Brooks
Hi Jack,
Thank you for your 5 star review. We are pleased to hear that your order arrived quickly and that the products were in great condition. We really appreciate your feedback and your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member.
Great service good quality products…
Great service good quality products reasonable price arrived on time.
27 febbraio 2026
Risposta di J L Brooks
Hi Andrew,
Thank you for your 5 star review. We are pleased to hear that you were happy with the service, the quality of the products, and the price, and that your order arrived on time. We really appreciate your feedback and your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member.
Very efficient no problems at all
25 febbraio 2026
Risposta di J L Brooks
Hi Michele,
Thank you for your great review. We are pleased to hear everything went smoothly and that you had a positive experience with us.
We really appreciate you taking the time to share your feedback and hope to be of service again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Nice drink love it so much hen I ordered it came so quick and…
When I ordered it came so quick and that made me very happy
23 febbraio 2026
Risposta di J L Brooks
Hi Justina,
Thank you for your lovely 5 star review. We are so pleased to hear your order arrived quickly and that you were happy with the service. It really means a lot to us.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
customers services
great customer service , quick to add items on my delivery order , great delivey service
23 febbraio 2026
Risposta di J L Brooks
Hi Kevin,
Thank you for your fantastic 5 star review. We are so pleased to hear you found our customer service helpful and that adding to your delivery was quick and easy. It is also great to know you were happy with the delivery service.
We really appreciate your support.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Risposta di J L Brooks
Hi,
Thank you for your feedback. We’re glad to hear you are happy with the product and our service. We are in the process of changing courier companies due to disappointing service, so we hope your future deliveries will be much improved.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Fast delivery good price for purches
13 febbraio 2026
Risposta di J L Brooks
Hi Ena,
Thank you for your fantastic 5-star review!
We’re delighted to hear you were pleased with the fast delivery and great price. Your feedback really means a lot to us, and we truly appreciate your support. We look forward to serving you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
Three positive things!
There are three positive areas of my experience I would like to mention: (a) My Order arrived quickly; (b) Both Inner and Outer Packaging were in excellent condition; and (c) It was left in my Safe Place (behind Black Wheelie Bin) as requested. So, Thank You So Much! Martin C. Norrish.
9 febbraio 2026
Risposta di J L Brooks
Thank you so much for your wonderful review, Martin.
We’re delighted to hear that your order arrived quickly, was well packaged, and was delivered exactly as requested to your safe place. It’s always great to know when everything comes together smoothly, and your feedback means a lot to our team.
We truly appreciate you taking the time to share your experience and hope to see you order again soon.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Risposta di J L Brooks
Hi Deniel,
Thank you for your review! We’re so pleased to hear your order arrived quicker than expected, it’s great to know our delivery met your expectations.
Kind Regards,
Selina,
JL Brooks Customer Service Team Member.
Quick delivery plus deliverd on time…
Quick delivery plus deliverd on time only down fall if you wanted to order few boxes you have to pay delivery on each order
8 febbraio 2026
Risposta di J L Brooks
Hi Jane,
Thank you for your review and for highlighting our quick and timely delivery, we really appreciate your feedback 😊
We’re glad you were happy with the service overall, and we do understand your point regarding delivery charges on multiple orders. We’re always reviewing our processes and pricing to make things as convenient and cost-effective as possible for our customers, so your comments are very helpful to us.
Thank you again for your support, and we hope to serve you again soon.
Kind Regards,
Selina
JL Brooks Customer Service Team Member
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