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Valutata 1 stelle su 5

Money was deducted but order was not placed..Even after 12 days, didn't get any refund.Raised grievance through chat support,4-5 times called customer care,they all are unable to guide and give soluti... Leggi di più

Valutata 1 stelle su 5

JioMart is a very bad shopping plateform. I have been ordered Nat habit soaps on 30 Sep 26 order which was to be delivered on 5 oct. However after 5 oct order is still under process. JioMart shows ver... Leggi di più

Valutata 1 stelle su 5

I have ordered 2 choclate via order no.JM6AB91A1201FF924660 at 7pm on 27.09.26. After ordering I saw the delivery date which is 05.10.26. I talk to tollfree no. she outrightly denied to cancel the ord... Leggi di più

Valutata 1 stelle su 5

"Hidden charges lagana aur phir refund na dena customer ke saath fair nahi hai. Order ke waqt ₹30 charge ki koi clear information nahi di gayi thi. Disappointed with the service." "Hidden charges... Leggi di più

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TrustScore 1 su 5

442 recensioni

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(442)

127 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Jiomart is an absolute scam

They give offers on some of the things and when it comes to checkout the price becomes the original one they think we won't notice, the whole checkout list is some unnecessary useless stuff they give the total amount more than 1k while my total is 525 (with the discount price) but they also shows the discounted amount that makes no sense and at the end the whole total bill of yours will be the original price like 850 while they showed the discount amount as 525. Jiomart is a total scam. There should be one 0 star they don't even deserve the 1star.

14 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

1 star because I cannot give a minus…

1 star because I cannot give a minus 100 stars to JioMart.

You get good pricing, but once you receive a bad/damaged product the customer service sucks. You will have to make a lot of calls, send a lot of emails but still probably not receive a resolution.

12 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Extremely disappointed with JioMart

Extremely disappointed with JioMart. They promise quick delivery, but it has been almost 16 HOURS and my order is still not delivered.
I have called customer support multiple times, and every single time I was given false assurances like “5 minutes” or “10 minutes”. This is highly misleading and shows complete lack of professionalism.
The customer service agents are, dismissive, and irresponsible. I have called, sent emails, and even raised a formal complaint, yet there has been no resolution, no clarity, and no accountability.
If JioMart cannot meet its own delivery commitments, they should stop advertising fake timelines. This experience has wasted my entire day and caused unnecessary frustration.
Do NOT order from JioMart. Worst delivery experience, poor customer support, and zero respect for customers’ time.

7 febbraio 2026
Non scritta su invito
Valutata 2 stelle su 5

JioMart Could Be So Much Better

Overall, JioMart has a lot of potential to become really good for online groceries, but right now it seriously lacks smoothness. The website feels laggy and buggy, and sometimes even a small wrong click randomly throws you back to the homepage, which is super frustrating. The app is even worse than the website it’s way too slow, products aren’t listed properly, and half the time you can’t even find items through normal search. Weirdly, if you search the same product on Google with “JioMart” added, it shows up, which just makes things harder for the customer. The whole platform needs to be more efficient and less buggy, and something like a dark mode could actually help users view products more comfortably. Also, instead of showing heavy discounts and then sending old stock, it would be better to sell at original prices with fresher products. A 2-month gap is understandable, but getting products that are around 8 months old really ruins the experience. Overall, the idea is strong, but the execution still needs a lot of work.

2 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Worst delivery boy I ever met



Really not happy with the delivery experience especially the delivery boy .

Not calling and just horning his bike at front of my house and then calling me and approaching me in in a rogue voice. Handling a bag to pick up all the delivery products.

Really a worst case scenario.

Kindly follow up on this order regarding the delivery and take strict action on the delivery boy.Not fit for this job.

Prince.

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I had ordered few things by prepaying

I had ordered few things by prepaying. As it was taking them forever to ever process my order I cancelled it and they never happen to refund my money but the app shows that it has been refunded. When I try to reach the helpline there are only bots which doesn't solve my problem at all. I wasn't expecting such scam from this mart,no wonder they're so rich because they steal money like this from everyone. So irresponsible, stop looting the poor people. Just give my money back

15 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Didn't Dileverd my Order ,App Don't Refund

Didn't Dileverd my Order ,when I Tried to connect Jiomart Agent they just don't connect any call !! After tracking Order app Showcase It's Dileverd and If We request to refund, app Don't Refund amount, Totally Waste of Money and Time ! Fake App I have Ever Used! My Rating Star is Zero 0

15 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered a specific product and got something else from different brand too.

I ordered a specific product, but instead I received something completely different and even from another brand. When I tried to return it, the company refused to help and kept insisting that I return the product I originally ordered which I never received in the first place. Instead of fixing their mistake, they put the blame and burden on me, which was extremely frustrating and stressful. This kind of treatment feels like harassment toward a genuine customer who simply wanted what they paid for. This experience has been disappointing, inconvenient, and completely unacceptable.

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

People won't notice these

There system and employe management is worst when we make and order form jiomart quick they will say some products are unavailable but the product still shows in the app the worst part is that the unavailability is informed after placing the order if you made a prepaid they will say after preparing the order or if you choose COD they will inform the unavailable during the delivery which both doesn't give and option to add an alternative product to our order . And these bad system being misused by the delivery boys they will intentionally say the things are not available that they feel important or exclusive to jiomart that we make an another order but i ordered the same product again that same moment and another delivery agent showed up with the exact products i wouldn't doubt this if there where many stores in my location but there is only one store . And i don't know if jiomart is intentionally doing or supporting this because we want to make orders from the brand that they promote or because we want to make more orders . Is jiomart being manipulative or the delivery boys if jiomart seeing this this doesn't increase your sales this will destroy your reputation and decrease the sales

6 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

JioMart delivered substandard items

I ordered an item with MRP Rs. 999, and JioMart delivered substandard items of the same brand with MRP Rs. 699. I raised a complaint but their reply is that both are cashews. JioMart's unprofessional employees don't even know that there are different qualities of cashews. I regret ordering from JioMart and will never come back.

27 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Pathetic customer service

I have had very bad experience with the jiomart app multiple times.
many times they send the wrong order or incomplete order.
Inspite of multiple calls and complaints the issue is never resolved.
after the while they will start saying that the window for refund or replacement is over. Even when the delay is from their side.
the need to learn some ethics from big companies like Amazon.

24 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Unreliable

It used to be good but it's totally unreliable now. Order show under process for days and eventually Cancelled.Chatbot keeps showing the same Complaint Number and shows expediting the Order, that's eventually Cancelled. There's no tier 2 escalation available.Customer Service team repeats the same Chatbot lingo, with no additional information on your Order, what's the point of appointing a human agent, when they're unaware of anything further than what Chatbot knows

11 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Had ordered on jiomart app on 6th Dec…

Had ordered on jiomart app on 6th Dec at 5.30 p.m...waited for long but my ordered was not delivered...no option to speak to the customer care staff after 8 p.m...next day morning when we spoke to them, we were told that our order was not yet confirmed and told us to cancel the order (we had already made the payment on Saturday)...this is pathetic...absolutely waste of time .

6 dicembre 2025
Non scritta su invito

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