This was the first time I ever dove into this type of payment app. But I was definitely surprised with the level of ease and use. The sign up process was simple- it guided me right along and taught me... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It has have me more opportunity to serve clients that do not have non card payments. It every now and then will have a glitch, but overall pleased!!
L'azienda ha risposto
Overall, I like Jim and found it fairly easy to use. However, the website builder lacks some important features I need for my DTF printing business. I need customers to be able to select shirt sizes,... Leggi di più
L'azienda ha risposto
If I can be honest, I have used Jim for about 90 days, at first before consistent transactions would go through I guess I needed to be reviewed. I had to upload business documents to show I am a real... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
jim provides payment processing services, including accepting contactless payments through mobile devices. The company assists clients with transactions using debit cards, credit cards, and digital wallets through a mobile application.
Informazioni di contatto
Sunnyvale, Stati Uniti
- help@jim.com
- jim.com
4,1
Molto buono
30 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
This is the best thing I have ever
This is the best thing I have ever
Thank you
10 settembre 2026
Non scritta su invito
Risposta di jim
That's awesome to hear! Thanks for the kind words and for choosing Jim
If I can be honest
If I can be honest, I have used Jim for about 90 days, at first before consistent transactions would go through I guess I needed to be reviewed. I had to upload business documents to show I am a real company since I did that I am happy on the performance of Jim and I will definitely recommend to other companies. Thanks.
10 settembre 2026
Non scritta su invito
Risposta di jim
Love hearing that! Glad Jim has been performing well for your business. Thanks for sticking with us and recommending Jim to others 🤝
The best thing I wish I had a lot sooner!
I love the fact that I don’t have so many fees that I can’t enjoy my profits from my selling. It’s easy to use and I love that I have instant access to my money! I recommend Jim to anyone that is looking to sell their products and be able to keep their profits!
10 settembre 2026
Non scritta su invito
Risposta di jim
Love hearing that! Glad Jim is keeping payments simple and helping you keep more of what you earn. Thanks for recommending us ☺️
I have a pop up in San Diego California…
I have a pop up in San Diego California and I needed POS system same day. and it was useful and simple. been using it for about 8 months 😁
11 marzo 2026
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Risposta di jim
Love hearing that! We're glad that jim was helpful to get your pop-up running ☺️
Jim is the best
I love how simple the app is and how useful it makes everyday payments
20 agosto 2026
Non scritta su invito
Risposta di jim
Thanks for the love! We're glad JIM is making everyday payments simple for you. We really appreciate your feedback!
Absolute trash
Absolute trash. Jim controls your money. You have no access to cash. You have a huge list of places you cannot use your own money. There is not a human in sight. I've complained for days about an issue of the transactions declining when my balance gets below $5 you cannot use the money in your account. For weeks now the issue has persists. Their AI chat bots make every excuse in the book why somehow it is my fault and you cannot get in touch with a human. There are layers and layers of AI bot. They claim to escalate to the team at which point you begin anew with another bot. Never a human. Always excuse after excuse with their disposition being "hey it's an honest answer" as if this absolves them of their incompetence. Trash company. Trash product and trash humans behind it.
17 agosto 2026
Non scritta su invito
Risposta di jim
Hi Erik, we understand how frustrating it is when transactions keep getting declined, especially when you're trying to use your balance for everyday purchases.
We reviewed the issue and confirmed the declined transactions were related to our security controls. We know that doesn't make the experience any less frustrating, but we appreciate you taking the time to share your feedback.
If you'd like to discuss the issue further, our support team is available through JIM's official support channels and will be happy to help.
The processing fee is great and your…
The processing fee is great and your funds are immediately available in your Jim account. They say transfers are instant but they are not! It takes 1-3 business days to transfer it to your bank account. You can put it on your Jim card but then you can’t use that card anywhere. You can’t withdraw cash at an atm, you can’t connect your Jim card to PayPal, Venmo, or Cash App. You can’t withdraw add it to Apple Pay but can’t put the funds on Apple Cash or use it to send money to a friend using Apple Pay. The use of the Jim card to access your funds is severely limited. I fell like they are misleading you when they say your funds can be transferred immediately. And what kind of payment processing service offers a prepaid debit card that can’t be used at an ATM! I’m completely disappointed and will not use Jim any longer!!
12 giugno 2026
Non scritta su invito
Risposta di jim
Hi! Sorry JIM didn’t meet your expectations. Funds are available in your JIM account after an approved sale, but ACH transfers aren’t instant and timing can vary. We also appreciate the feedback on ATM access and how the JIM Card can be used, and we’ll share it with the team.
Would not approve my application
Would not approve my application, no reason given!
I have perfect credit Etc.
If I am alredy having problems, I can just imagine what a nigthmare they will be if I did have issues down the road.
11 giugno 2026
Non scritta su invito
Risposta di jim
Hello Gary! Sorry your application wasn’t approved.
Approval isn’t based on credit score alone, and we can’t discuss specific review details publicly. If you still have any interest in using our services, please email help@jim.com and we'll take a look into it.
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