I would give this no stars if i could! My partner took his own life and obviously then we couldn’t go away but Jet2 would not offer a refund even under these circumstances ! Never will i ever nook... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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J’ai été très déçu par mon expérience avec Jet2holidays. Le service client et le personnel de cabine m’ont donné le sentiment d’être traités avec très peu de respect et d’empathie. Leur attitude m’a... Leggi di più
Je partage mon expérience avec Jet2.com suite à un incident extrêmement grave survenu à l’aéroport de Grande Canarie. J’estime avoir été victime d’un comportement raciste, une situation choquante et... Leggi di più
Dire. Utter rip off. Shitty service from the minute we were pickup at the airport. I refused the extra insurance because I'd already paid for extra insurance via Jet2. Woman then refused my credit... Leggi di più
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149 recensioni
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Le persone hanno visualizzato anche
Booked car hire for Tenerife thru Jet2…
Booked car hire for Tenerife thru Jet2 car hire. Good rate for a car from Thrifty - a well known international car hire Co.
Then I received an email from some company called CarRental.com whom for some reason were now the people I had to deal thru!
I looked them up and found mostly very bad reviews!
I cancelled & hired with Auto Reisen, a local hire Co I have used many times.
I feel Jet2 should inform clients from the word go that they will actually be dealing with THREE companies!
2 dicembre 2019
Non scritta su invito
Hired car via jet2 at split airport…
Hired car via jet2 at split airport with Carwiz. Total ripoff. Collecting car and returning car numerous clients having to pay for dubious marks, scratches. All very upset. Do not use this car hire company, cancel any bookings if you can.
6 ottobre 2019
Non scritta su invito
AVOID!!
AVOID!!! I used them because Jet2 holidays seemed OK. A 350 Euro excess at Faro airport and then Budget stitched us up with a rogue car hidden in the corner as we refused to take the daylight robbery excess! I complained to Jet2 inc the car hire dept and nobody gave a monkeys and told me I should have read the terms and conditions!!! Jet2 has no real customer services and tell you to email and wait 21 - 28 days for a reply. When they do reply they've all done the same course advising customers they should have read the terms and conditions!!! They also lied, stating that the reason was I didn't have enough credit on my card - that's total fabrication!!! The form actually says CDW included. Spoiled holiday by a company that didn't give a ..... AVOID!!!
14 settembre 2019
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DO NOT USE JET2 CAR HIRE
do not use jet2 car hire they use the cheapest car hire (goldcar in spain) and you'll have nothing but problems when you get back home, when we picked up the car it had loads of scratches on it that had not been marked on the paperwork, so we took pictures and went back to tell them, they supposedly marked them down and told us it was ok , now back home the company is asking us for £200 for a scratch that we had done to the car. we have told them that we have pictures of the said scratch and still we wait for a response. i'll never ever use jet2 again and im going to post all over social media so nobody gets ripped off like we have
8 settembre 2019
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DO NOT DEAL WITH JET2CARHIRE
DO NOT DEAL WITH JET2CARHIRE
They are third party for firefly car hire ( look at trust pilot reviews)
I've had £113 taken in unauthorized debit from my credit card and Jet2 just keep going round in circles, there isn't a contact number or email for the car hire!
Keep well away is my advice
Use avis and Ryan air in future
12 agosto 2019
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Appalling Customer Journey - never use this company!
I have just called Jet2 car hire on 0800 655 6182, 11.08.19 at about 15:50. I'm utterly disgusted with the individual I spoke with. I called to ask for advice. My Father is in intensive care following a heart attack and subsequent triple heart bypass and is no longer able to go on holiday. I was mid way through explaining the situation when the agent cut me off and said I'm not able to discuss the booking with you due to GDPR regulations. I'm fully aware of GDPR regulations working in a financial institution myself. All I was asking for was general process advice even if that was we need to wait until my Father is in a position to speak. I requested that perhaps he had some compassion and waited for me to finish explaining about by Dad instead of cutting me off. Had he of let me finish and then politely said something along the lines of 'sorry to hear about your fathers situation, whilst I'm not able to directly help you with his booking if you have his booking information you might be able to login and manage his booking, if you haven't then it will need to wait' But no he did not handle the call in that way at all. What if I had been going on to say my Father had died, he didn't know at the point I had got to as he just cut me off dead and spoke over me. Needless to say we will never be booking with Jet2 car hire or using any of Jet2 services again. A totally appalling customer journey.
11 agosto 2019
Non scritta su invito
Please do not use jet 2 car hire when…
Please do not use jet 2 car hire when travelling to Alicante in Spain.
It is another case of British holidaymakers being RIPPED OFF by SPAIN.
You pay for car hire online then they say you need full insurance so you have to pay more money.
Then when you get to Alicante they use a company called wiber who charge you for the insurance again as you need their own insurance.
PLEASE DO NOT ALLOW THiS TO HAPPEN TO YOO it will be a nightmare start to you holiday
9 agosto 2019
Non scritta su invito
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