Had my first session this morning (Wolverhampton)having signed up last week, iv been to quiet a few gyms beeing a PT but I found this gym very clean ,different and welcoming so many equipment to... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Went to the gym at 9:00 PM expecting it to be quieter, but it was still extremely crowded. I had to wait for almost every machine and exercise, which made the workout much longer and less enjoyable. T... Leggi di più
L'azienda ha risposto
My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... Leggi di più
L'azienda ha risposto
First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su JD Gyms - Wolverhampton
Scritti dall'azienda
Informazioni di contatto
Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, Regno Unito
- 1902229935
3,7
Nella media
330 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very busy and busy carpark. Very expensive
Too busy
Carpark very busy
App doesn’t work to go in and out
Expensive
23 novembre 2024
Risposta di JD Gyms - Wolverhampton
Thanks for taking the time to leave this review Satvinder. We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
In terms of your access through our app please be advised, we have been made aware by our development team that reducing animations in the device settings has resolved this issue for some members. This will be under accessibility, vision enhancements and then reduce animations. If this still doesn’t sort it for you, please contact our team at the Contact Centre by raising a ticket through our website. We will be more than happy to look into this further for you.
Best wishes The JD Gyms Team 💚
SETTINGS/CLEANLINESS
Was impressed with the arrangements of equipment and availability of staff to help out. Also the management’s needs to provide hand wipes and sanitiser around so we can use to clean surface areas before using the equipment’s
26 ottobre 2024
Risposta di JD Gyms - Wolverhampton
😊 Hi there Ismaila. Thank you for taking the time to leave us a review - we absolutely love to hear this. Our team strive to make your experience with us the best it can be, so we are really pleased you're enjoying your JD Gyms experience.
We do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on Wolverhampton@jdgyms.co.uk 💪 The JD Gyms Team 💚
Way too busy and stinks, poorly maintained kit.
Way too busy, can’t ever find a machine, poorly maintained equipment, everyone there stinks, including the place in general - cardio stuff is good and plentiful though. It was £10 for the week so I wouldn’t expect much but this was just horror.
21 ottobre 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for your feedback
We understand your frustration with your recent experience. It sounds like you encountered several issues during your visit, including overcrowding, equipment maintenance, and cleanliness.
We appreciate you highlighting the positive aspects of the cardio equipment. We take all feedback seriously and will use it to improve our facilities and services.
Best wishes
The JD Gyms Team
The company as all the things to…
The company as all the things to exercise on, and let's you get on what you need to do
12 ottobre 2024
Risposta di JD Gyms - Wolverhampton
Hi Scott, thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gy in Wolverhamptonm! We hope you continue to enjoy your fitness journey with us 💪 Best wishes. The JD Gyms Team 💚
I love this gym for several reasons
I love this gym for several reasons. The women's only section is a real selling for me. I also love the fact that the classes are all included in the basic membership. The showers are great, and the sauna is an added bonus. I've been three times in one week and always found that I've been able to use the machines I need to. My only criticism is that the screens on 2 of the machines are not working, so I have been unable to test these out.
4 ottobre 2024
Risposta di JD Gyms - Wolverhampton
Hi there Olivia, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience throughout our gym in Wolverhampton. Your feedback helps us achieve this.
however, if you ever find anything that does effect your experience, please do not hesitate to ask one of our team in the gym as it may be a quick fix for you.
Take care
Thanks, The JD Gyms Team 💚
Staff are very helpful
Staff are very helpful, there are lots of pieces of equipment to use, as well as many weekly classes to take part in if you wanted too.
Even at busy times you can still get round and do your workout. Also has the added bonus of being a 24/7 gym .
The place is always clean too.
Would definitely recommend if you are thinking about joining a gym.
1 ottobre 2024
Risposta di JD Gyms - Wolverhampton
Hi there Ash - Thank you for taking the time to leave us some feedback. Our aim is to offer excellent classes and facilities, first class kit and a brilliant member experience! Your feedback is so important to us as it enables us to deliver the service our members in Wolverhampton deserve! We hope you continue to enjoy your fitness journey with us 💪💚 Best wishes The JD Gyms Team 💚
I do not recommend for over 35s
If you’re over 35, I do not recommend. It’s like a young social club. Also the entrance is a nightmare experience if you have never been and don’t know where you are going. Guys just chatting at reception, had to ask for help getting through the gate as the QR code regenerates so quickly and as the reception desk is not close to the gate and it’s obviously loud, that took some time. Not helpful in directing you when you do finally manage to get in. The only saving grace was the class I went to. I would not recommend
30 settembre 2024
Risposta di JD Gyms - Wolverhampton
Hi there Tiffany. Thank you for taking the time to leave us a review. Although we are very sorry to read these comments and the low rating, we are still pleased that you told us. All feedback is important as it helps us to keep improving.
We will take on your feedback about the entry system, if it is not obvious that our 'push for assistance' button is clearly marked, this is something we can address. The last thing we want is entering the gym to be hard work (that should be left to your workout).
Our team at Wolverhampton are on hand to offer you assistance as and when you need it. Our inductions do not just cover the gym floor and equipment but the full JD Gyms experience (QR access, changing facilities, lockers, layouts, classes and equipment). If you would be interested in booking one, please do not hesitate in contacting the General Manager on: wolverhampton@jdgyms.co.uk
We do hope you give us another chance and give another one of the amazing classes a go.
Best wishes The JD Gyms Team 💚
Excellent facilities, ladies section needs updates
The Wolverhampton branch is excellent, with high quality machines, changing room facilities and the classes are regular and enjoyable.
The only thing needed to make it 5 stars is an update to the ladies section. Machines such as a cable leg extension and leg press would be useful, and providing tissues and a spray bottle to wipe down the machines would be good as well.
25 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there Sofia, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and it is great to hear your positivity about our Wolverhampton gym.
Please do not hesitate to let the management team know your thoughts on the additions for the women's only area, if it is not logistically an option due to the space/safety, they will be able to offer alternative options/exercises.
We have our team spray and wipe down the equipment on a regular basis to ensure the cleanliness of the equipment. As excessive spray/liquid on the equipment can damage it and put it out of order. Which is why we encourage members to bring their own towel to wipe down equipment after use.
Thanks, The JD Gyms Team 💚
The ambience and the staffs.
10 settembre 2024
Risposta di JD Gyms - Wolverhampton
Thank you for taking the time to leave us a review. We aim to deliver a fantastic member experience.
The JD Gyms Team 💚
The Wolverhampton gym is rammed all the…
The Wolverhampton gym is rammed all the time . You can not get on any of the machines and it’s a waste of time going . Cancelled my membership
4 settembre 2024
Risposta di JD Gyms - Wolverhampton
Hi there
We understand your frustration with the gym being busy. We appreciate your feedback and will take it into consideration as we strive to improve our facilities and services.
Best wishes
The JD Gyms Team
Parking nightmare
Actual gym is great everything you need but parking is absolutely horrendous!! Drove there 3 times only able to go in the gym once !! If you could park on B&M car park that would be fine but apparently you can’t.
7 settembre 2024
Risposta di JD Gyms - Wolverhampton
Hi Richard, Thanks for taking the time to leave this review, we are sorry to see this is 3 star. We always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Information regarding parking at any of our clubs is available on the home page of the club, on the JD Gyms website
Alternatively you can contact the club management team on: Wolverhampton@jdgyms.co.uk for any additional queries or resolutions.
Best wishes
The JD Gyms Team 💚
Great gym for beginners and regulars
The gym is clean, well stocked and the equipment is new and in working order
30 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there Alex, thank you for your feedback. We aim to offer excellent facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Take care
Thanks, The JD Gyms Team 💚,
Good, clean facilities, helpful and experienced staff, good variety of equipment, classes and times of classes.
Good facilities
28 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review! It's great to hear you are enjoying the variety and the team in your gym are being attentive 😀
Best Wishes
The JD Gyms Team 💚
Risposta di JD Gyms - Wolverhampton
Hi there
Thanks for the 5 star review and comments, we really appreciate it 😀
Best Wishes,
The JD Gyms Team 💚
womens only section
love the women’s only section it makes me feel less nervous to go to the gym as I don’t feel judged for what Im doing
17 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hello, thank you for taking some time to leave us a review. Glad to hear you are enjoying the gym and in particular making use of the ladies only section
As your confidence builds, please remember our Personal Trainers and management team are always there to help introduce you to other areas of the gym. In your own time of course :-) .
Keep up the great work! Take care, The JD Gyms Team 💚
£25 is a bit much
i do think that the price of £25 is a bit steep considering some of the machinery at my jd gym is broken and is in need of repair.
12 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
It's small and oftentimes over crowded
It's small and oftentimes over crowded. Some machines were very worn, some were inoperable.
Toilets smell like urine. Drinking water source looks like something you'd see in a barn and the temperature of the water is warm.
Showers go off every 10 seconds so you have to keep pressing the button. Sauna was so packed there was no point in waiting.
11 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
It's a very dude bro oriented gym
It's a very dude bro oriented gym. Not very new user friendly, and a lot of the resistance machines feel clunky and old.
9 agosto 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Excellent equipments
30 luglio 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Wow! Thanks for the 4 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
After experiencing stalking at a…
After experiencing stalking at a previous gym, I inquired about the security measures, including access, cameras, emergency points, and lighting, at JD Wolverhampton. Unfortunately, a staff member was extremely rude, unhelpful, and abrupt. I explained that I train very early and sought reassurance about my safety. However, he abruptly ignored my questions, continued slopping food in his mouth behind the barriers, and spoke in a manner that was difficult to understand. He also refused to step from behind the barriers during that daytime hour or engage in a respectful manner.
27 luglio 2024
Risposta di JD Gyms - Wolverhampton
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.