The staff are lovely there, anytime I required any sort of help from advice to how the machines work they provided answers.
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Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lo... Leggi di più
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Experience can be improved. Timely update for class schedule. Sometimes it’s being updated an hour ago which brings uncertainty. In case class is cancelled, must be updated on app. A red colou... Leggi di più
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Nice place. Not too intimidating. I really liked being able to join online without all the form filling, inductions, etc. Some of the equipment needs some attention; there are weight pins missing on... Leggi di più
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Dettagli dell'azienda
Informazioni su JD Gyms - Swansea
Scritti dall'azienda
Informazioni di contatto
3 Glamorgan, Parc Tawe North, SA1 2AA, Swansea, Wales, Regno Unito
- 1792341034
4,1
Molto buono
328 recensioni
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Lovely staff and great equipment
The staff are lovely there, anytime I required any sort of help from advice to how the machines work they provided answers.
21 maggio 2026
Love going to this gym
Love going to this gym! All the staff are so friendly and the equipment is always well kept! The classes taught my Keira and Grayshon are my favourite always leave those classes feeling so motivated!
27 maggio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
First small gym very busy at a time you…
First small gym very busy at a time you cant train, lokers shut at 10 oclock which is redicilious for a 24 hours gym, most equipment is for cardio not much for body building
1 maggio 2026
Risposta di JD Gyms - Swansea
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re sorry to hear that your experience hasn’t fully met expectations. We understand how frustrating it can be when the gym feels busy and space or equipment is limited, especially at peak times. Our gyms are very popular, but this can fluctuate throughout the day.
Regarding the lockers, we do close some areas during certain times for safety reasons, however accessible facilities are available – if you ever need assistance, please speak to a member of the team who will be happy to help.
We also appreciate your comments about the balance of equipment. We’re always looking at ways to improve our facilities, so your feedback will be passed on to the relevant team.
Thanks again for your feedback.
The JD Gyms Team 💚
Generally an unpleasant gym
Generally an unpleasant gym to train at. The cleanliness is rough and the whole place is untidy. Plates are difficult to locate and staff/ users etiquette is indicative of poor culture nurturing. Lots of the equipment is frayed or damaged leading to awkwardness during movements. All of this doesnt come close to how bad the benches near the dumbell rack are though. Almost impossible to use flat as the seat is permanently arched up. Whose idea was that?
Anyway, I wouldn't train here if I could avoid it. Gained a star for 24 hour convenience, although I feel that it contributes to lots of these problems.
27 aprile 2026
Risposta di JD Gyms - Swansea
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re sorry to hear that your experience hasn’t met expectations. Cleanliness, organisation and maintaining equipment to a high standard are all really important to us, so it’s disappointing to hear this hasn’t been your experience.
We understand how frustrating it can be when equipment is damaged, hard to find, or not set up in a way that supports your training comfortably. Your comments regarding the benches and general layout have been noted, and we’ll ensure this is passed on to the gym team.
We also take member experience and overall gym culture seriously, so we appreciate you highlighting your concerns around etiquette and organisation.
Thank you again for your honest feedback – it really helps us identify areas we need to improve.
The JD Gyms Team 💚
Excellent gym and staff!!
Excellent gym and staff!!
Love the gym experience there would highly recommend!
27 marzo 2026
Risposta di JD Gyms - Swansea
Hello - We are so glad you love our gym and appreciate our staff! Thank you for your 5-star review.
The JD Gyms Team 💚
Thieves
Thieves! JD have taken £41:99 from my account without my authority. Membership is £27:99 apparently. I’ve been trying to contact their customer services, response takes up to 10 days for each response. Their app / account is non user friendly for those with learning difficulties. Diabolical app and customer services
2 marzo 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hi - Thanks for taking the time to leave this review. We’re really sorry to hear about your experience. We do send communication about any administration fees and we’re sorry if anything wasn’t received or was missed. We appreciate your feedback and we will ensure to review our processes to ensure clearer and faster support for all members.
The JD Gyms Team 💚
Could not gain access to the gym…
Could not gain access to the gym tonight at 19:30. I Pressed the green button for 20 minutes, but nobody came. Called Parc Tawe and again, no answer.
17 marzo 2026
Risposta di JD Gyms - Swansea
Hello – Thanks for taking the time to leave this review. We’re sorry to hear you were unable to gain access to the gym on this occasion. The gym team may not always be based at the doors, as they’re often carrying out other duties or helping other members, but they will attend as quickly as possible. We appreciate you sharing your feedback.
The JD Gyms Team 💚
Gym is good - yoga classes are excellent
The gym is good, lots of machines and the ladies gym is a nice safe space with reasonable room.
The classes are the highlight - particularly Gerwyn’s yoga classes. I have really improved my flexibility, stability and peace of mind through doing these. I look forward to them every week and I never have to drag myself to them. I’ve been going for 8 weeks straight now :-)
2 marzo 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hello – Thank you for leaving a review. We're thrilled to hear you're enjoying your experience at the gym and it's wonderful to know that you find our classes engaging. Keep up the great work!
Thanks, The JD Gyms Team 💚
Yoga classes
Went to a yoga class under the yoga instructor Gerwyn steele. I thoroughly enjoyed the classes Ive attended so far, brilliant teacher and perfectly paced with guiding the class and students. Would attend again and highly recommend to others looking for a comfortable, well paced and welcoming yoga experience.
8 febbraio 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hello – Thank you for leaving a review. We're thrilled to hear you're enjoying your experience at the gym and it's wonderful to know that you find our classes engaging.
Thanks, The JD Gyms Team 💚
Chose Swansea Parc Tawe branch as had…
Chose Swansea Parc Tawe branch as had women's only gym. The equipment in it is useless, mainly cardio and 2 hip abductors? No weights machines. Would of been more useful been as loads of cardio machine 20/30 steps away outside the door ..yes there are weights machines there but VERY close together. Hence I was wanting privacy to do these kind of workouts in the women's only area.otherwise I'm happy. It's clean, tidy ..not too busy during time I choose to go.
18 gennaio 2026
Risposta di JD Gyms - Swansea
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
Was shy about entering the gym
Was shy about entering the gym, Sarah made it so much easier for me to feel comfortable! Thank you so much, we need more people within the gym like you!
15 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
One of the cleanest most well run Gyms…
One of the cleanest most well run Gyms I've ever been in. The staff were all friendly and helpful even in the face of some customers who were obviously there just to moan. Nothing was too much trouble and the atmosphere was motivational.
16 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
The manager was very helpful
16 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Extremely well specked gym
Extremely well specked gym, no idea how its always so clean as it does get busy during peak hours.
10 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great gym equipments and great staff.
29 dicembre 2025
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
I have found that the gym has all the…
I have found that the gym has all the best equipment and great for all workouts and really good conditions to workout in
31 dicembre 2025
Risposta di JD Gyms - Swansea
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Tom is a constant in swansea Parc tawe…
Tom is a constant in swansea Parc tawe gym. Always on time, set up and raring to go !! Love his enthusiasm, wit, support, knowledge and drive. A pillar in this gym !!!!
8 dicembre 2025
Non scritta su invito
Risposta di JD Gyms - Swansea
Hello, we're happy to hear that you're so impressed with our Swansea gym! We appreciate your recognition of the team's support too.
The JD Gyms Team 💚
Risposta di JD Gyms - Swansea
Hello! We appreciate you taking the time to leave us a review. We're happy to hear that you're enjoying our gym.
The JD Gyms Team 💚
Risposta di JD Gyms - Swansea
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
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