JD Gyms - St Helens Recensioni 33

TrustScore 4 su 5

3,8

Boundary Road, WA10 2PX Saint Helens, GB


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Valutata 4 stelle su 5

Plenty gym equipment to get use which is mainly in good condition, although there is only one peck machine which is almost impossible to get on at peek times. Josh/ and other staff that works in the g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great gym with amazing facilities. Doing PT sessions lessons with Elliott who’s great at his job. I’m massively noticing the difference in a short period of time.

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve never really felt confident in a gym before, but this place has completely changed that for me. The staff are so friendly and approachable, and there’s always someone available if you need help... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Wish I could give lower than one star. Shares a free carpark and doesn't light up the maximum stay sign of 2 hours. Very poor trying to help parking fine, didn't even bother contacting owner of carpar... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Palestra

Informazioni su JD Gyms - St Helens

Scritti dall'azienda

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informazioni di contatto

  • Boundary Road, WA10 2PX, Saint Helens, Regno Unito

  • 01744 410786

3,8

Molto buono

TrustScore 4 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Gym class

Morgan is so lovely! It was my first time doing the class and I loved it Morgan definitely knows what he’s doing !!

25 febbraio 2026
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Risposta di JD Gyms - St Helens

Hello - We're happy to hear that you enjoyed your first class! It's great to know that you had such a positive experience. Thank you for your kind words!
The JD Gyms Team 💚

Valutata 5 stelle su 5

Great gym with amazing facilities

Great gym with amazing facilities. Doing PT sessions lessons with Elliott who’s great at his job. I’m massively noticing the difference in a short period of time.

5 febbraio 2026
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Risposta di JD Gyms - St Helens

Hello - We're happy to hear that you're enjoying our amazing facilities and your PT sessions. It's great to know you're noticing a difference in such a short time! Thanks for your feedback.
The JD Gyms Team 💚

Valutata 3 stelle su 5

Good gym

Good gym, probably could do with more steppers but WHY IS THE MUSIC SO LOUD! I have noise cancelling headphones and can still hear it. People like to listen to their own music no?

22 gennaio 2026
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Risposta di JD Gyms - St Helens

Hello – Thank you for your review and feedback. The volume of the music at our gyms is different throughout the day. You’ll find it a little quieter in the morning and throughout the daytime, but a little louder in the evenings. Please don't hesitate to bring the volume to a member of staff's attention though.
Thanks, The JD Gyms Team 💚

Valutata 2 stelle su 5

Gym is fine it’s just the putrid smell…

Gym is fine it’s just the putrid smell from the men’s changing room even when nobody is in it. Needs to be sorted, feel dirtier after the shower than before cause of the smell

21 dicembre 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Valutata 5 stelle su 5

My weightless journey

Before I started I did not have clue what do where to start, all I knew is that I want to lose weight, but the staff Elliot helped me and teached me how to reach my goals, I have lost 10kg in 3 months and I feel more confident every time go gym everyday. I finally now have a better understanding on what I need to do at the gym and what to eat, but if you are someone like me not sure what to I would ask staff or contact them, they are really nice, thankyou to my trainer Elliot you have brilliant.

11 dicembre 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars aswell as your positive feedback for the staff!
Thanks, The JD Gyms Team 💚

Valutata 1 stelle su 5

Ignorant staff gym has too many…

Ignorant staff gym has too many machines it’s a cluttered mess, manager is aggressive when real issues effect the gym, complained to HO and they didn’t even bother contacting me so cancelled my membership

14 settembre 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Valutata 5 stelle su 5

Really friendly staff

Really friendly staff, great facilities. More than enough of space and equipment
Highly recommend

19 settembre 2025
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Risposta di JD Gyms - St Helens

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Valutata 5 stelle su 5

Highly recommend

I’ve never really felt confident in a gym before, but this place has completely changed that for me. The staff are so friendly and approachable, and there’s always someone available if you need help or advice. It makes such a difference walking in and feeling welcome instead of intimidated. There’s also a great variety of equipment and options, whether you want to do weights, cardio, or try out classes, so there’s something for everyone. I honestly feel so much more comfortable here than I ever have in any other gym – highly recommend!

4 settembre 2025
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Risposta di JD Gyms - St Helens

Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear our team at St Helens are doing everything to give its members the 5 star treatment you deserve!
Best Wishes, The JD Gyms Team 💚

Valutata 5 stelle su 5

Great gym with friendly staff and clean…

Great gym with friendly staff and clean facilities! Enjoy coming here

1 ottobre 2025
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Risposta di JD Gyms - St Helens

Hi - Thank you for the 5 star review and the comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Valutata 5 stelle su 5

Great Gym

Loads of good equipment and a great variety, always clean. Helpful, friendly attentive staff,

Staff always seem to be about in the gym tidying cleaning and tidying up weights

Great gym, good atmosphere to train in

1 ottobre 2025
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Risposta di JD Gyms - St Helens

Hi there - Thank you for taking the time to leave a review, we are really pleased to see it is 5 stars and see your positive comments!
Thanks, The JD Gyms Team 💚

Valutata 5 stelle su 5

Would recommend!!

Would recommend!!
I’ve been a member for a while now and honestly couldn’t be happier! Recently things seem to have changed for the better, the staff have been so friendly and welcoming — they always take the time to chat, offer help, and make you feel part of the gym community.

The equipment is always clean and well looked after, and I’m really impressed by how often staff are out on the floor tidying weights and helping members. The changing areas are spotless too, which really shows how much pride they take in the place.

There’s such a positive, motivating atmosphere — it’s a great environment to train in. I actually look forward to coming in! Would 100% recommend to friends and family.

22 settembre 2025
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Risposta di JD Gyms - St Helens

Hello, thank you for taking the time to leave a 5 review. It's great to hear our team at St Helens are doing everything to give its members the 5 star treatment you deserve!
It's really made our day 😀
Best Wishes, The JD Gyms Team 💚

Valutata 5 stelle su 5

Overall a great gym

Since starting St Helens JD gym in March 2025 I have improved my overall fitness, wellbeing and lost a bunch of weight. JD has helped me get this far with their excellent staff who are always friendly and are approachable if you need to speak with them. There is a great range of machines, free weights and always a quiet area to do your own thing, plenty of cardio machines. The machines get fixed as soon as the parts are in. 24 hours opening times so it can fit around work. The gym is always clean and presentable, the AC could be better, It's either you freeze on the treadmill underneath it or get really hot next to it or where it isn't. The changing rooms have a funny smell to them, my guess is the shower mats and there is only one personal changing room not near the showers. I don't really like walking barefoot by the bathroom ☣️.
I have had some personal sessions with Elliot Supria, he's a great laid back guy who has helped me become stronger and has helped me develop a better gym routine following his advice and I have had fun learning a bit about boxing on JDs punching bags. Thank you Elliot.

19 agosto 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review. We're happy to hear that you've improved your fitness and wellbeing at our gym! We appreciate your positive feedback regarding our staff, equipment, and cleanliness and we always appreciate and take on board member feedback.
The JD Gyms Team 💚

Valutata 5 stelle su 5

I’ve been a member since January 2023

I’ve been a member since January 2023. However, there has been some vast improvements in recent weeks.

The staff are attentive, keeping the gym clean and tidy! They’re friendly, approachable and actually listen to feedback.

Highly recommend this place if you’re looking for a gym that’s welcoming and well-run.

Rumour has it that the manager can bake a decent brownie too! 🍫

18 agosto 2025
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Risposta di JD Gyms - St Helens

Hi there - Thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.
The JD Gyms Team 💚

Valutata 4 stelle su 5

Great if you only plan on doing upto two hours

Good level of equipment. Plenty of space. Friendly staff. Clean and tidy. Parking situation is a bit harsh 2 hours is all you get. I feel JD could negotiate better with the owners of the parking to allow signed in members longer (as is the case in other establishments). Otherwise would be 5 stars.

18 agosto 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review, and highlighting the positive aspects of the gym. We always appreciate and take on board member feedback.
The JD Gyms Team 💚

Valutata 5 stelle su 5

Great gym and great PTs and staff

Great gym and great PTs and staff. Highly recommend

15 agosto 2025
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Risposta di JD Gyms - St Helens

Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚

Valutata 1 stelle su 5

Poor management

Poor management, had a new process to gain access to the gym St Helens, when I couldn’t gain access to the gym the manager who was clearly having a bad day said” I don’t care how long you have been a member you should now the new process” and walk off leaving me at the point of entry all this and I never said a word, the new process was a new QR code that had to be scanned as his staff were letting people in with cancelled membership, the gym is small and over crowed with far to many machines, any standards that were in place when it was exercise for less have been forgotten, such as bringing bags into the gym and blocking fire exits, parking is a disgrace members parking in disabled spaces, members parking in mothered and children spaces and even making there own bays up blocking any emergency vehicles from gaining access if needed, this gym is unmanaged and needs a change of some staff.

6 luglio 2025
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Risposta di JD Gyms - St Helens

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚 

Valutata 1 stelle su 5

Ridiculous repair

Pec machine has been out of use for weeks and although the staff have raised the issue ,nobody knows why it hasn't been repaired or when it is going to be repaired ...

6 maggio 2025
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Risposta di JD Gyms - St Helens

Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!
The JD Gyms Team 💚

Valutata 2 stelle su 5

Gyms are oversubscribed

Gyms are oversubscribed. Not enough machines. Toilet cleanliness is non-existent at St Helens JD Gym.

12 marzo 2025
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Risposta di JD Gyms - St Helens

Hi there

We understand your frustration.

We are committed to providing a positive experience for all members and will work to address these concerns.

Best wishes
The JD Gyms Team

Valutata 3 stelle su 5

GET A GRIP

JD Gym at St.Helens isn't a bad Gym one thing where a lot of members have left or the biggest complaint is the CARPARK. If you are over the stated 2hrs you have to pay a £70 fine
This is OUTRAGEOUS, DISGRACEFUL & DISGUSTING. JD have done absolutely NOTHING to amend it.
The gym however isn't to bad the staff barr 1 are amazing. Only two toilets in the ladies.

31 gennaio 2025
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Risposta di JD Gyms - St Helens

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the parking situation and the associated fines.

We strive to provide a positive experience for all our members and are committed to addressing your concerns. We value your feedback and will use it to improve our services.

Best wishes
The JD Gym Team 💚

Valutata 2 stelle su 5

Terrible customer service

Terrible customer service. I have emailed them to enquire on a couple of points, received 1 response not at all informative. I followed up with a further query, no response.
Shame as its a lovely gym. Staff make the experience also, very poor

29 gennaio 2025
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Risposta di JD Gyms - St Helens

Hi there

Thank you for taking the time to leave your review.

We are very sorry to hear of your experience. Our Customer Service Team are experiencing a higher than usual number of enquiries at present, this has meant that the response time is longer than we'd like. We understand that this can be very frustrating for you and would like to assure you that we are working hard in the background to correct this.

Once again, please accept our apologies for the inconvenience this is causing you.

Best wishes
The JD Gyms Team

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