Typical 24hr gym. Benches in the free weights area to close together, you have to wait for the person next you to finish their set before you can start you're set. Leg equipment is not nice, leg... Leggi di più
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Easy access, love that it’s 24/7! Equipment is quality and repaired in a timely manner. It feels safe and secure onsite. Staff are approachable and friendly. The changing facilities are ok, toilets ca... Leggi di più
L'azienda ha risposto
Big open space, plenty of equipment, there were no blue roll dispensers or sprays anywhere, to be able to clean equipment down before/after use. Plenty of equipment giving plenty of choice during... Leggi di più
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Changing rooms very messy with bins over flowing, plastic bottles discarded throughout the gym, spills left on the gym floor. Generally untidy However this gym has everything, don't need to wait for... Leggi di più
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Dettagli dell'azienda
Informazioni su JD Gyms - Doncaster
Scritti dall'azienda
Informazioni di contatto
Ogden Road, Shaw Lane Industrial Estate, DN2 4SQ, Doncaster, England, Regno Unito
- 1302246049
3,0
Nella media
362 recensioni
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I am disappointed
Always they got a problem with shower cabins, sauna and many training machines always out of order and looks nobody don't want to fix this. For 30 pound per month can be and better. Unfortunately but I thinking choosing another gym and it's not be JD
12 dicembre 2024
Non scritta su invito
It’s really sad that there isn’t…
It’s really sad that there isn’t another gym around my area. JD Gym is the worst gym I’ve ever seen in my life. It’s always dirty, and many of the machines are often not working. Most of the equipment is from the 90s and constantly causes problems. The locker rooms are often overflowing with trash, and nobody takes care of it. It’s a complete disaster...
11 dicembre 2024
Non scritta su invito
Stolen bag
My son's bag, which contained all of his school supplies, was stolen from his locker while he was working out at the gym. I wonder how a gym this size can lack lockers with keys. The thief opened the locker, stole the bag, and left. The reception staff saw nothing and refused to provide CCTV footage.
30 novembre 2024
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Easy access and use of equipment.
Easy access and use of equipment.
Space and flexibility
Helpful staff
2 novembre 2024
Risposta di JD Gyms - Doncaster
Hi there Theolyn. Thanks for the 5star review! Glad to hear that you are enjoying the gym in Doncaster. keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Disappointed
Equipment and changing rooms all ok . Unfortunately every time I ask about the sauna being out of order I get different answers ( usually rubbish) although I am still paying for something I cannot use , definitely need someone to be honest will it ever be working again if not I can take myself and my money elsewhere.
3 novembre 2024
Risposta di JD Gyms - Doncaster
Hi there
We have looked into this for you and can confirm the sauna is up and running. There was a day where it was switched off for maintenance a week ago.
We hope this is helpful.
Best wishes
The JD Gyms Team
A good gym however a few machines are…
A good gym however a few machines are out of order in the cardio section and at busy times it's hard to use the desired machinery as it is often occupied.
1 novembre 2024
Risposta di JD Gyms - Doncaster
Hello Vera. Thank you for leaving us some feedback. Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
Alternatively please do not hesitate in picking the brains of our Personal Trainers in Doncaster as they will no doubt have a weird/wonderful alternative for you if some equipment is out of action Keeping you on track to smash your goals💪 The JD Gyms Team 💚
Terrible smell in sauna and changing rooms
The equipment is good but the car park situation is ridiculous. The men's changing rooms and sauna smell very bad and are not clean.
28 ottobre 2024
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review.
We appreciate your feedback and understand your concerns about the parking and changing room facilities. We are committed to providing a clean and comfortable environment for all of our members. We will investigate your concerns and take appropriate action to address them.
Best wishes
The JD Gyms Team
I used the men sauna and it was terible…
I used the men sauna and it was terible experience, dirty, rubish on the floor, fag ends, leak from ceiling and the water was not draining.
26 ottobre 2024
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
This is the second time I’ve join JD Gym.
This is the second time I’ve join JD Gyms. The first time was when it open with all new shiny equipment.
I’ve rejoined due to JD Gyms is closer for me and easier to get to. I have found that the equipment dirty and a bit all over the place. The dumb bell rack mixed up and missing or damaged.
The attachment for the cable machines are damaged & a bit of a mix match and have made me go and buy my own handles to use.
The gym it’s self has gone down in merit in my opinion but for the hours I spend working out and location for me it’s ok but could be better.
21 ottobre 2024
Risposta di JD Gyms - Doncaster
Hi there.
It is great to have you re-join the Doncaster gym. We appreciate you taking the time to share your feedback and your comparison from when Doncaster was a box fresh/newly opened gym. We understand your disappointment with the condition of some of the equipment and how gym equipment can go through a bit of ware and tare, however if you believe there items missing, please do let a member of our management team know. As we would not want this to effect your workout and for us to liaise with our suppliers to replace. We strive to maintain a clean and well-equipped environment for our members, and we'll take your comments into consideration as we work to improve
Best wishes,
The JD Gyms Team.
💚
.
Gym looks very trendy but the machines…
Gym looks very trendy but the machines feel cheap and flimsy
11 ottobre 2024
Risposta di JD Gyms - Doncaster
Hello Aaron, thank you for taking the time to leave us a review, we are disappointed to only get the 3 star rating for our Doncaster gym!
We work closely with our equipment suppliers to ensure we provide the latest, safest and "sturdy" equipment in each of our gyms. Our teams in the gyms complete regular equipment checks also to ensure any wear and tare is maintained or logged to be repaired where necessary. Ensuring the safety of our members when training to smash their goals (not the equipment😊)
Best wishes,
The JD Gyms Team.
💚
Stop cutting popular gym classes !
Shocked and saddened to hear that we are losing some fabulous classes at JD Gym Doncaster
Spin classes and body attack classes all going in the name of cost cutting ! No classes on a Sunday at all !
Mark Sands classes are some of the best and most popular classes at JD Doncaster.
Some people only subscribe because of his classes
I think JD should have a re think before people start to look else where for their weekend classes
Jayne Booth
Un happy gym bunny
13 ottobre 2024
Non scritta su invito
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review.
We understand your disappointment regarding the recent changes to our class schedule at JD Gym Doncaster. We value your feedback and appreciate you bringing this to our attention.
We are committed to providing our members with the best possible fitness experience and will take your concerns into consideration as we continue to evolve our offerings.
Best wishes
The JD Gyms Team
Risposta di JD Gyms - Doncaster
• Hi Aaron, thank you for leaving a review! It's great to hear your enjoying using the facilities at our Doncastergym.
We are loving the 4 star rating!
Keep up the great work 💪
Best wishes,
The JD Gyms Team.
💚
Risposta di JD Gyms - Doncaster
Hi there Steve. Thanks for the 5star review! Glad to hear that you are enjoying the Doncaster gym, keep up the great work 👍 Best wishes, The JD Gyms Team 💚
Risposta di JD Gyms - Doncaster
Hi Marek. Thanks for the 5*'s! We are excited for you to smash your goals at our Doncaster gym!
Don't forget to ask a member of the team if you need any assistance💪
Best wishes
The JD Gyms Team
💚
good but busy
good equipment and classes, good that it’s 24 hours. however after a recent price increase it’s a shame that the locker rooms still aren’t 24/7 and that you can only go once a day. the gym is also extremely busy and often you can’t use the machines you want to use because they’re taken.
11 settembre 2024
Risposta di JD Gyms - Doncaster
Hi Jodie, thank you for your 4* review and constructive comments about our Doncaster gym.
We’re afraid it's true, our gyms are very popular and can become busy especially at peak times, but this does fluctuate at different times of the day and night. To make the most of the space where possible, though, we are always looking to expand and improve our facilities
If training multiple times per day is something you do regularly, please speak to the Manager next time you visit, and they can help. Or drop your gym an email if you can’t see a Manager to speak to 👍 .
We hope you keep enjoying the great classes in Doncaster and continue your fitness journey with us.
Best wishes
The JD Gyms Team 💚
Needs upkeep and better ventilation
The machines and building needs upkeeping and the entire place smells due to their sauna.
26 agosto 2024
Non scritta su invito
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
Gym itself is really good but…
Gym itself is really good, the big downside is male bathroom/toilet, smells horrible and it is very messy state most of the time. Maybe some air fresheners and bleach used on regular basis? Also, containers with soap are empty most of the time… Clearly, poor control and management of that aspect.
24 luglio 2024
Risposta di JD Gyms - Doncaster
Hello Mat, thank you for taking some time to leave us a review! Staff do undertake regular room checks. However if you have any concerns about the facilities in club, please notify staff on site or reach out to the management team on doncaster@jdgyms.co.uk as soon as you can. As these are some really quick wins for the team and an additional requirement from our sanitary room supplier.
The JD Gyms Team 💚
Frustrating
Hi
I hope you're doing well. I wanted to share some feedback based on my recent visits to the gym. I've been quite disappointed with the cleanliness and the state of the equipment. The crossover machine handles are often scarce, making it frustrating to find some to use. Additionally, a lot of the equipment looks worn out and could use some maintenance.
The condition of the toilets is also concerning, as they are often dirty and unhygienic. Given that JD is such a big brand name, it's surprising to see these issues. Furthermore, the area for deadlifts has noticeable dips, and the clips for the bars are virtually non-existent.
I hope these concerns can be addressed soon to improve the overall experience.
15 agosto 2024
Risposta di JD Gyms - Doncaster
Hi there
Thanks for leaving us some feedback. With regards to cleaning, we do have our team going around the gym keeping on top of cleaning regularly, but if you think there is something they've missed please do feel free to email the Manager on doncaster@jdgyms.co.uk
Best wishes
The JD Gyms Team 💚
Room for improvement.
The lat pull down machine, near the entrance to the right hand side, where you secure your legs is not secured properly.
The cold shower hasn't worked since I signed up so I cannot do hot and cold therapy, also it has been out of order for an month, when I asked a memeber of staff.
The showers stink and are filthy the past 3 days I've been in.
I had high hopes for this gym and it does have what i want but some equipment like the lat pull down machine is faulty, there was no clear sign to where a peice of equipment is to what I needed, I needed a different handle but I couldn't find it and there was nothing on the wall or any buckets with different handles in.
I really would like to use the cold shower and as of yesterday staff do not know when it will be fixed.
11 agosto 2024
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
If you would like to speak with the manager at your club, please do reach out via email on doncaster@jdgyms.co.uk
Best wishes
The JD Gyms Team
Very busy . More classes needed Sundays.
At busy times difficult to get on the machines causing friction between customers. Need more of popular macines. Air con struggling when gym is full.
Need more classes on Sundays please. Steam sauna , Outdoor pool and cold plunge would be a great addition.
2 agosto 2024
Risposta di JD Gyms - Doncaster
Hi there
Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!
Best wishes
The JD Gyms Team
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