The gym and facilities are very good. Wide variety of machines to use. Negative for me is the cleanliness of the treadmills. They are always stained in sweat and have old dust on them. They do not l... Leggi di più
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Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING!... Leggi di più
L'azienda ha risposto
Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too. My first visit, I struggled scannin... Leggi di più
L'azienda ha risposto
Gym with much equipment and space, suitable to different types of trainings. There are multiple areas and it is air conditioned. Perhaps, one area of development would be the regular cleaning if w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su JD Gyms - Derby
Scritti dall'azienda
Informazioni di contatto
709 Osmaston Rd, DE24 8NG, Derby, East Midlands, Regno Unito
- 1332948588
4,2
Molto buono
296 recensioni
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The gym and facilities are very good
The gym and facilities are very good. Wide variety of machines to use.
Negative for me is the cleanliness of the treadmills. They are always stained in sweat and have old dust on them. They do not look like they get wiped regularly. I understand they may be on a schedule but would be helpful to have sprays and wipe available so they can be wiped by users.
27 maggio 2026
Non scritta su invito
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Just a great gym to train in.
Just a great gym especially after its refurb. Very positive PT members and just a great environment to train in. The effort really goes into keeping the equipment relevant and clean and also WORKING! Hopefully be back soon one day.
10 maggio 2026
Non scritta su invito
Risposta di JD Gyms - Derby
Hi there – Thank you for taking the time to leave such a great review, we’re thrilled to see your positive feedback ⭐
It’s fantastic to hear you’re enjoying the gym following the refurb and that the environment, equipment and team have made such a great impression 🙌 We’re especially pleased to know the effort put into keeping everything clean, up to date and in working order is being noticed – that’s exactly what we aim for!
We hope to see you back again soon, and thanks again for your kind words 💪
The JD Gyms Team 💚
The gym is always spotlessly clean
The gym is always spotlessly clean, plenty of machines/equipment to use,
18 aprile 2026
Risposta di JD Gyms - Derby
Hello – Thanks for taking the time to leave this great review! We’re really pleased to hear you find the gym spotlessly clean and that there’s plenty of equipment available for you to use.
The JD Gyms Team 💚
A faling apart and lack of staffed building.
Considering it boasts about being being redone and how amazing the new set up etc is, the machines were broken and the timer the woman's sauna was buggered too.
My first visit, I struggled scanning my QR code to enter and I could not find a single staff member.
When after 10 minutes of struggling, it finally scanned, as someone who never came to the gym before, there was no-one there to guide me, especially when every machine I went on was broken one way or another.
If it wasnt the closest gym to me (someone who doesn't drive) I would have cancelled and gone else where.
16 aprile 2026
Risposta di JD Gyms - Derby
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your first visit didn’t meet expectations. We understand how frustrating it must have been to experience issues with equipment, difficulty scanning in, and not being able to find a member of staff to help guide you as a new user.
If you ever have trouble accessing the gym again, there is a green buzzer near the entrance which alerts the team for assistance. The gym team may not always be immediately visible as they can be out on the gym floor or carrying out duties, but they should be available to help when needed. Thank you for taking the time to let us know about your experience.
The JD Gyms Team 💚
To me this is by far the best gym in…
To me this is by far the best gym in derby. The size and unbelievable amount of equipment they have is just unmatched. The use of the space is perfect and every time I am there I have seen cleaners keeping everything is great order. I would highly recommend this gym. With added bonuses it’s open 24 hours and also have a good class time table.
16 aprile 2026
Risposta di JD Gyms - Derby
Hello - Thanks for taking the time to leave this review! We aim to provide our members with a safe space in which they can get a great workout in. We do our best to provide a wide range of equipment so that members have a variety of ways to workout, and we are really happy to hear you enjoy using the gym!
Best wishes, The JD Gyms Team 💚
Risposta di JD Gyms - Derby
Hi - We're happy you find our gym great and appreciate the equipment available. Thank you for your feedback.
The JD Gyms Team 💚
Really enjoy using this gym
Really enjoy using this gym. Easy to reach, the equipment is perfect. Very very friendly staff and always available.
1 febbraio 2026
Risposta di JD Gyms - Derby
Hello - We appreciate you taking the time to leave us a review. We are so happy to hear that you enjoy our gym and find our staff friendly and helpful! ⭐
The JD Gyms Team 💚
Risposta di JD Gyms - Derby
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
The gym itself is very spacious
The gym itself is very spacious. My experience was okay.
The car parking is inadequate. There was a strong smell of cannabis and this has been consistent every time I’ve visited.
Also, the changing rooms are very dirty. It would appear that people do not know how to use the bins.
19 gennaio 2026
Risposta di JD Gyms - Derby
Hello - Thank you for your feedback. We're sorry your experience was impacted by parking and cleanliness. We'll address these issues to improve our gym environment.
The JD Gyms Team 💚
Sometimes gets busy depending when you…
Sometimes gets busy depending when you go, always clean and tidy.
9 gennaio 2026
Risposta di JD Gyms - Derby
Hi there - Thank you for your feedback!
Best wishes, The JD Gyms Team 💚
The amount of machines this gym has was…
The amount of machines this gym has was brilliant. Their a lot of space, clean and tidy.
6 gennaio 2026
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
2 trainers 2 approaches
I had a great LBT session but the Pilates session was a bit awkward. The trainer didn't acknowledge presence of anybody new and just interacting with people she knew. Not even a hello. Comparing the two sessions I have had so far, they were apples and oranges, just in terms of the trainers.
1 gennaio 2026
Risposta di JD Gyms - Derby
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
The JD Gyms Team 💚
Ashley is great staff very helpful.
5 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great customer service from Ashley…
Great customer service from Ashley friendly helpful
5 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Ashley is very helpful and always…
Ashley is very helpful and always willing to help
5 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Ashley is an amazing staff member
Ashley is an amazing staff member, very friendly and approachable
5 gennaio 2026
Non scritta su invito
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
The quality of machinery is excellent
The quality of machinery is excellent
Is very big can fit so many people
26 dicembre 2025
Risposta di JD Gyms - Derby
Hello - Thanks for the review! It's great to hear you're enjoying your fitness journey with JD Gyms.
The JD Gyms Team 💚
Risposta di JD Gyms - Derby
Hi there - Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Great Gym one of the best in Derby
Great Gym one of the best in Derby. Massive car park, loads of equipment, nice people and staff
22 dicembre 2025
Non scritta su invito
Risposta di JD Gyms - Derby
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
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