The manager Hannah at your newtown branch in Birmingham, was amazing 👏 welcoming and helping with login etc. And the instructors are helpful and kind too.
Sede
Cambia sedeAlcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF Birmingham, Midlands, GB
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The gym itself is decent and has good equipment, but the ventilation and cleanliness really need improving. When I walk into the gym, there’s often a noticeable unpleasant smell straight away, and at... Leggi di più
L'azienda ha risposto
Good equipment and facilities. The smell in the entrance needs to be sorted, the drains in the ladies changing area too. More cleaning needed, sanitary pad in shower, dirty chair in cubicle. Otherwi... Leggi di più
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I am a doctor. I train, participate at this gym with the group classes. Big shout out to Yasmin on the LBT class. The movements, stances (planks & seated chairs) she gets the team into has far far rea... Leggi di più
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Dettagli dell'azienda
Informazioni su JD Gyms - Birmingham
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Informazioni di contatto
Alcora Building, Newtown Middleway, Off the Aston Expressway, B6 4NF, Birmingham, Midlands, Regno Unito
- 1212706921
2,9
Nella media
435 recensioni
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The manager Hannah at your newtown…
The manager Hannah at your newtown branch in Birmingham, was amazing 👏 welcoming and helping with login etc. And the instructors are helpful and kind too.
24 maggio 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
It is nice but I would like that if the…
It is nice but I would like that if the womans only side is bigger and if they can get a swimming pool also thank you 😊
13 maggio 2026
Risposta di JD Gyms - Birmingham
Hi – Thanks for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the gym overall 👍
We also appreciate your suggestion about expanding the ladies‑only area. We understand how important having enough space and equipment is, and it’s really helpful for us to hear what our members would like to see improved. We’ll make sure your feedback is passed on to the relevant team.
In terms of adding a swimming pool, while this isn’t something we currently offer, we appreciate you sharing your ideas as we’re always looking at ways to enhance the member experience.
Thanks again for your kind words and feedback 💪
The JD Gyms Team 💚
The mens changing room/ bathroom needs…
The mens changing room/ bathroom needs to be cleaned alot more cus it is disgusting
13 maggio 2026
Risposta di JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re really sorry to hear about your experience with the cleanliness in the men’s changing room. This isn’t the standard we expect, and we understand how important it is to have a clean and hygienic environment.
We’ll ensure your comments are passed on to the gym team so this can be addressed.
If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.
Thank you again for bringing this to our attention.
The JD Gyms Team 💚
Good gym but ventilation and cleanliness need improving
The gym itself is decent and has good equipment, but the ventilation and cleanliness really need improving. When I walk into the gym, there’s often a noticeable unpleasant smell straight away, and at times the whole place can feel quite stuffy, especially during busy hours. It feels like there isn’t enough airflow or fresh air circulating around the gym. Better ventilation and more regular cleaning would make a big difference to the overall environment and experience. Other than that, the gym is generally fine and has everything you need for a workout.
11 maggio 2026
Risposta di JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
It’s great to hear you’re happy with the equipment overall 👍
We’re really sorry to hear about your experience with ventilation and cleanliness. We understand how important it is to have a fresh, well‑ventilated environment when working out, and this isn’t the standard we aim to provide. Your comments regarding the smell and stuffiness, particularly during busy times, will be passed on to the gym team.
If you notice anything during your visit, please don’t hesitate to let a member of staff know so it can be addressed as quickly as possible.
Thanks again for your feedback – it really helps us continue to improve the experience for all our members 💪
The JD Gyms Team 💚
Gym equipment not working
Gym equipment not working, no security in the building, men are vaping inside of the building, there is bad odour in the building not very nice to inhale. Hygiene is poor.
30 aprile 2026
Risposta di JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
We’re really sorry to hear about the issues you’ve raised, as this isn’t the standard we aim to provide for our members.
Cleanliness, hygiene and maintaining a safe environment are all extremely important to us, so it’s disappointing to hear about your experience with odour and general upkeep. We’ll ensure this is passed on to the gym team.
We’re also concerned to hear about equipment not working and behaviour such as vaping inside the gym. This isn’t acceptable, and we’ll make sure your feedback is escalated.
If you feel there are ongoing concerns during your visits, please do let a member of staff know at the time so they can take immediate action.
Thank you again for bringing this to our attention – it really helps us improve the experience for all our members.
The JD Gyms Team 💚
Good equipment and facilities.
Good equipment and facilities.
The smell in the entrance needs to be sorted, the drains in the ladies changing area too.
More cleaning needed, sanitary pad in shower, dirty chair in cubicle. Otherwise a good gym, good classes.
27 aprile 2026
Risposta di JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback.
It’s great to hear you’re enjoying the equipment, facilities and classes 👍
We’re really sorry to hear about your experience with cleanliness, particularly in the entrance and the ladies changing areas. This isn’t the standard we expect, and we understand how important a clean and fresh environment is for our members. We’ll ensure your comments are passed on to the gym team.
If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be sorted as quickly as possible.
Thanks again for your honest feedback – we’re really pleased you’re enjoying the gym overall 💪
The JD Gyms Team 💚
Great training classes and quite a…
Great training classes and quite a variety of training equipment but I don’t know why they is so much bad smell from the female toilet. Basically hygiene is so bad. Need to be soughted thanks.
28 aprile 2026
Risposta di JD Gyms - Birmingham
Hi – Thank you for taking the time to leave this review, we really appreciate your feedback!
It’s great to hear you’re enjoying the classes and the variety of equipment 👍
We’re really sorry to hear about your experience with the cleanliness of the female toilets. This isn’t the standard we expect, and we’ll ensure your comments are passed on to the gym team.
If you ever notice anything during your visit, please don’t hesitate to let a member of staff know so it can be looked into straight away.
Thanks again for your feedback!
The JD Gyms Team 💚
Equipment Not Managed & Sauna Needs Cleaning
the clips/weights are often not in their proper place, which makes it difficult to find equipment and disrupts workouts. Additionally, there is a bad smell in the sauna/bath area, and it clearly needs better cleaning and maintenance
23 aprile 2026
Risposta di JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that equipment such as clips and weights haven’t been returned to their proper places during your visits, as we understand how this can disrupt workouts. We do ask all members to return equipment after use so the gym remains safe and easy to use for everyone. We’re also sorry to hear about the sauna and bathing areas. Cleanliness and maintenance are important to us, and if you notice anything that doesn’t seem right while you’re in the gym, please let a member of the team know so it can be addressed.
The JD Gyms Team 💚
improve facilities
improve facilities, especially the ladies section, by employing better hygiene, fixing what is broken, and ridding the pungent stench that can be smelt upon entering the building.
13 aprile 2026
Risposta di JD Gyms - Birmingham
Hello - Thank you for taking the time to share your feedback. We’re very sorry to hear about the cleanliness and maintenance issues you’ve experienced. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
The JD Gyms Team 💚
Risposta di JD Gyms - Birmingham
Hi - Thank you for the 5 star review. It's really made our day😀
The JD Gyms Team 💚
Gym is very busy most of the time
Gym is very busy most of the time
Hygiene levels are absolutely dreadful
Parking is always an issue
Toilets absolutely disgusting
Staff nowhere to be seen
24 marzo 2026
Risposta di JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that your experience has been affected by how busy the gym feels, cleanliness issues and parking availability. This isn’t the experience we aim to provide for our members. If you notice any concerns or need assistance while you’re in the gym, please let a member of the team know so they can take a look. We appreciate you sharing your feedback.
The JD Gyms Team 💚
JD GYM BIRMINGHAM IMPROVEMENT
I’ve been going to this gym for a while, and it has improved a lot since the new staff member Jermaine has started he always goes the extra mile making sure the gym is clean and weights are put away neatly, 5* for him and the gym 👍🏼
8 aprile 2026
Non scritta su invito
Risposta di JD Gyms - Birmingham
Hi - We appreciate you taking the time to leave us such a fantastic review! It's great to hear that you've noticed improvements and that you're having a positive experience at our gym.
The JD Gyms Team 💚
Bad experience
It does not say anywhere on website that sauna was not 24 hours. Did not like gym layout, it really felt archaic and dim. Definitely not going back
13 febbraio 2026
Risposta di JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the sauna availability and gym layout didn’t meet your expectations. While our gyms are open 24 hours, certain areas such as saunas may close overnight for safety reasons. We appreciate you sharing your feedback.
The JD Gyms Team 💚
smelly and filly sauna area and toilet plus showers
sauna is full of water and smelly/outside sauna so much water we customers have to clean it,toilets are blocked not regular cleaned,
7 marzo 2026
Risposta di JD Gyms - Birmingham
Hello – We're very sorry to hear if the cleanliness wasn’t up to the standard we expect. If you ever notice something not looking as it should, please let a member of the team in the gym know or feel free to email the Manager on birmingham@jdgyms.co.uk
Best wishes, The JD Gyms Team 💚
Risposta di JD Gyms - Birmingham
Hello – Thanks for the great review! It’s fantastic to hear you’re loving the equipment at our Birmingham gym.
The JD Gyms Team 💚
Risposta di JD Gyms - Birmingham
Hello - We're happy you're loving the machines! Thank you for your positive feedback; it means a lot.
The JD Gyms Team 💚
Visited JD Gym in Birmingham and won’t…
Visited JD Gym in Birmingham and won’t be going back. The layout makes no sense – equipment feels crammed in and it’s hard to move around when it’s busy and the overall atmosphere just felt chaotic.
For a big-name gym you’d expect better organisation and upkeep. Really disappointing experience
17 febbraio 2026
Risposta di JD Gyms - Birmingham
Hello – Thanks for taking the time to leave this review. We’re sorry to hear that the layout and atmosphere didn’t meet your expectations during your visit. We understand how important it is to have a comfortable and well‑organised space to train in. Member feedback is really important to us, so thank you for sharing your experience.
The JD Gyms Team 💚
I went to JD gyms before the refurb and…
I went to JD gyms before the refurb and I really enjoyed the amount of weights in the women’s section. Upon my return, most of the weights/machines have been taken out of the ladies section and replaced with treadmills. I am very disappointed because I enjoy lifting and don’t want to have to go in the main gym to do it. That’s what sold JD gyms to me in the first place.
11 febbraio 2026
Risposta di JD Gyms - Birmingham
Hello – Thank you for leaving a review. We’d be keen to find out what equipment you'd like to see in the ladies section. If you’d like to let us know your feedback/suggestions, please send an email to the manager on birmingham@jdgyms.co.uk
Thanks, The JD Gyms Team 💚
Manager Anna I think her name is
Manager Anna I think her name is, I go to the women's noticed she's always keeping it in top notch and solving issues on hand.
17 febbraio 2026
Non scritta su invito
Risposta di JD Gyms - Birmingham
Hello - Thanks for the review! We're always striving to provide our members with the best possible experience, and it's wonderful to know we're on the right track.
Thanks, The JD Gyms Team 💚
Gym experience
I am loving my time at the JD gym very comfortable atmosphere classes are good too. I am also enjoying sauna this gym is amazing.
6 febbraio 2026
Risposta di JD Gyms - Birmingham
Hi - Thank you for leaving a review! It's great to hear you’re enjoying using the facilities at our gym!
Best wishes, The JD Gyms Team 💚
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