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Scopri cosa dicono le persone

Valutata 4 stelle su 5

This phone is very good, robust, simple to use and a better size than the touch screen ones for keeping in a pocket. Accessing the internet takes a bit of working out and is certainly not quick but yo... Leggi di più

Valutata 5 stelle su 5

Was such an easy company to deal with, from navigating their website, ordering online and recieving the JCB x20 pro which only took just over 24hrs. The phone itself is very easy to use( very similar... Leggi di più

Valutata 5 stelle su 5

I needed a tough but simple non smart phone for work. I was given good advice by Roy at JCB and subsequently settled on the Tradesman 4 . This was definitely the right choice .

Valutata 3 stelle su 5

Bought for an elderly lady who cannot use smart phones but wants to keep in contact with friends abroad using WhatsApp The WhatsApp interphase is awful, however it’s the best out there for a du... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di telefoni cellulari

Scritti dall'azienda

The home of the JCB Toughphone, Tough Tablet and other JCB phone accessories. We pride ourselves on making your tech tougher and more rugged than you. JCB Phones, Tablets and Accessories will allow you to use your device worry free at all times. Free Delivery. Shop Now.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 83% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(97)

38 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great phone

Great phone, great customer service, nothing too much trouble for them. Only snag I bought it for my husband as a work phone but when it arrived, I couldn’t get it to work. They were really helpful and sent a new one out and paid returns to send it back. Second one didn’t work either. Realised it didn’t work with a Smarty SIM card but works fine with O2, as my husband has two phone. We swapped sims. Sorted. Will just say don’t buy if you have a smarty sim. They are working on solving the issue. My husband hates smart phones and has always used a JCB for work, he says he finds them simple to use and loves it.
Thanks guys for being kind, honest and caring. Not many companies like this these days.

9 giugno 2025
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Risposta di JCB Phone

Thank you so much for sharing your valuable review, we are so glad that our company values came across strongly in your interactions with us. Thanks again the JCB Tough Phone team.

Valutata 5 stelle su 5

Roy at JCB Phones went above and beyond…

Roy at JCB Phones went above and beyond to help me choose the right Tradesmen phone, excellent service.
Thank you.

10 giugno 2025
Non scritta su invito
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Risposta di JCB Phone

Thank you so much for sharing your valuable review, we really appreciate you taking the time to leave it. The JCB Tough Phone Team.

Valutata 5 stelle su 5

helpfull

easy to order, helpfull web chat with employee

12 giugno 2025
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Risposta di JCB Phone

Thank you so much for sharing your valuable review, The JCB Tough Phone Team.

Valutata 1 stelle su 5

Quite Possibly The Worst Phone Ever

I ordered this phone as a replacement for my 8” year old Dad - he previously had a CAT phone but it wasn’t 4G so was slowly stopping working. We may as well have kept that phone as it would have been just as useful!

There is nothing simple about this phone, at all. You can’t dial out easily, it makes you go through the contacts list first. The buttons are all displaced, no button actually means what you think it does and it’s probably for the best that it’s an indestructible phone because using it makes you want to throw it across the room!

27 maggio 2025
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Risposta di JCB Phone

Thank you for your feedback we have passed this on to the product team. Many thanks The JCB Tough Phone Team.

Valutata 5 stelle su 5

wonderfull phone

quick delivery,great phone for people who do not want or cannot use a smart phone.mostly set up straight from the box, a good rugged phone with a 2 year guarantee

6 giugno 2025
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Risposta di JCB Phone

Thank you for your fantastic feedback, we really appreciate it! Many thanks The JCB Tough Phone Team.

Valutata 1 stelle su 5

We are unhappy

We are unhappy. The person at the other end cannot hear us properly. It sounds to them like we are under water.

9 maggio 2025
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Risposta di JCB Phone

Sorry to hear of this, we have passed this info the product team thank you for sharing. The JCB Tough Phone team.

Valutata 1 stelle su 5

Phone call volume was very faint

Phone call volume was very faint, needing loud speaker permanently, Sent back for repair, bought a second phone to use in mean time, Repaired phone no better, and new one also very faint, So both not much use in a tough environment !!!

22 aprile 2025
Valutata 2 stelle su 5

I bought a phone case without realising it was a half case…

I bought a phone case without realising it was a hslf case not a full case as the one I was replacing after many years. The fit was tight and it was difficult to fit the charger. Guaranteed drop tested my screen broke after a fall onto house floor laminate a short distance but landed on zhe sceen. I did message and they didnt respond.

9 maggio 2025
Valutata 5 stelle su 5

Showed up on time

Showed up on time, setting up the phone , with the manual was very clear to understand and straight forward.

25 aprile 2025
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Risposta di JCB Phone

Thank you so much for your great review!

Valutata 1 stelle su 5

Description of item was wrong

Description of item was wrong. Seller not very helpful

14 aprile 2025
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Risposta di JCB Phone

Sorry to hear of this can you send me more information please? Amanda@jcbphone.com

Valutata 2 stelle su 5

No permanent charging light

No permanent charging light
Also the charging port isn't the best as the rubber doesn't clear well enough
And the charging cable that came with it is faulty

17 marzo 2025
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Risposta di JCB Phone

Thank you for sharing, we have shared this info with our product team.

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