JADE Learning Recensioni 

132
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 3 stelle su 5

The scope of work was fine. The problem was with the test itself. You couldn’t keep the test questions and multiple choice answers open while reading the reference material to choose the correct answe... Leggi di più

Valutata 5 stelle su 5

I've been using Jade Learning for years for all my electrical CE training. I hold several state licenses, so this year has been a bit challenging for me. I'm very impressed with the different state re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Jade in the past and been pleased. This year while trying to maintain multiple licenses in different states I had missed a couple. Jade was very helpful in helping me figure out what othe... Leggi di più

Valutata 4 stelle su 5

Since CEUs are a requirement, I usually look for NEC updates or revisions, then choose a newer added section where I need to improve my knowledge. I found the solar interesting and informative, and ev... Leggi di più

Dettagli dell'azienda

  1. Istituto d'istruzione
  2. Fornitore di servizi legati alla carriera e all'istruzione
  3. Centro formativo
  4. Scuola di formazione
  5. Scuola professionale e di formazione

Scritti dall'azienda

JADE Learning is a leading provider of online electrical continuing education, exam preparation, and licensing courses for electricians and electrical professionals throughout the United States. Since 1999, we have helped hundreds of thousands of professionals advance their careers, maintain compliance, and stay current with evolving electrical codes and industry standards. Our courses are developed and taught by licensed electricians and National Electrical Code (NEC) experts who bring real-world experience to every lesson. Through flexible online learning, students can complete training anytime, anywhere, while gaining practical knowledge they can apply on the job. JADE Learning is dedicated to delivering trusted education, expert instruction, and exceptional customer support to help electrical professionals achieve their licensing and professional development goals.

Training Designed by Industry Experts

Scritti dall'azienda

Electrical Education Made Simple
JADE Learning offers online electrical continuing education, exam prep, and license renewal courses created by licensed electricians and NEC experts. Our flexible online training helps professionals stay compliant, prepare for exams, and advance their careers with confidence.

Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

132 recensioni

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3,6

Tutte le recensioni

(132)

126 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

The AI interpretation was hard to stomach.

Electrical CEU. The AI continually made mistakes, the worst was the repeated use of arubin florens for the AWG designation. It is American wire gauge. Not the money of aruba.

10 giugno 2026
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Risposta di JADE Learning

Thank you for bringing this to our attention, Steve. We're very sorry about the AI narration errors — getting technical terminology right is critical in electrical coursework, and this clearly fell short of that standard. We sincerely apologize for the inconvenience.

Valutata 1 stelle su 5

My hours haven't been received by the…

My hours haven't been received by the state yet. I Info for my Jade Account I can't find my Card Number or any type of verification my courses were actually sent or received. The new system is not user friendly!

1 luglio 2026
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Risposta di JADE Learning

We're sorry to hear your hours haven't been received by the state, James, and that the new system has made it difficult to locate your course information. Your concern has been escalated internally, and we will be reaching out to you directly to resolve this.

Valutata 5 stelle su 5

Information was presented in a clean…

Information was presented in a clean and efficient manner. Course could be done at my leisure and JADE delivered like they always have in the past.

24 giugno 2026
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Risposta di JADE Learning

Thank you, Jareb! We're glad to hear Jade Learning delivered as expected — we'll keep the bar high! See you next time.

Valutata 3 stelle su 5

I won’t use again

I did not like the way reciprocation worked. I never could get it to work out. The course was not enjoyable, the screen is full of the title and what you are looking at is so small. I have used JADE for years but I think I will try a different company in the future. It was so much better before

4 giugno 2026
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Risposta di JADE Learning

Thank you for your feedback. We're sorry to hear the experience didn't meet expectations this time around — especially given your years of loyalty to Jade. We apologize for the inconvenience with the course interface and will pass your comments along to our team.

Valutata 5 stelle su 5

good

very good test

16 giugno 2026
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Risposta di JADE Learning

Thank you, Jimmy! Glad to hear the test went well. We appreciate the feedback and hope to see you again!

Valutata 5 stelle su 5

Been using Jade for literally years

Been using Jade for literally years. I like the illustrations and how in depth it goes about each change in the NEC

20 giugno 2026
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Risposta di JADE Learning

Thank you for your kind words and your continued loyalty, John! We're so glad the illustrations and in-depth coverage of NEC changes have been valuable to you. We look forward to continuing to support your professional development!

Valutata 1 stelle su 5

Couldn't get login in.

I couldn't get login in to do the corse. I've been doing your courses for about 20 years. Since I couldn't do it I no long have my electrical license.

23 maggio 2026
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Risposta di JADE Learning

We are terribly sorry to hear about your experience, Juan, especially given your 20 years with us and the impact on your electrical license. We are reaching out to you via email to try to make this right.

Valutata 3 stelle su 5

I had two different CEU classes that…

I had two different CEU classes that were not sent to Washington State L&I

24 giugno 2026
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Risposta di JADE Learning

We're sorry to hear your CEU completions weren't reported to Washington State L&I, Dion. Your concern has been escalated internally, and we will reach out to you directly to resolve this.

Valutata 1 stelle su 5

Extremely disappointed!

I was so disappointed how few topics the course covered. It certainly covered only the minimum requirements for electrical license renewal. I don’t think we even covered all of Chapter 1 of the NEC. I ended up waiting more than an hour for the timer to expire. That’s an hour lost that I could have done some real learning!

1 giugno 2026
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Risposta di JADE Learning

Thank you for the detailed feedback, John. We're sorry to hear the course content felt lacking and that you had to wait out the timer without engaging material to fill that time. We sincerely apologize for the inconvenience and appreciate you letting us know.

Valutata 2 stelle su 5

I have used Jade Learning for over 20…

I have used Jade Learning for over 20 years. This year was a terrible experiences. Jade has gotten money hungry.

4 giugno 2026
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Risposta di JADE Learning

Thank you for being a long-time customer, Roger, and for taking the time to share your feedback. We're truly sorry to hear this year's experience didn't live up to your past expectations. We apologize for the inconvenience and will take your comments seriously as we evaluate the current experience.

Valutata 3 stelle su 5

Got my hours but had to rewatch videos…

Got my hours but had to rewatch videos that I already watched to complete required hours... Pain. and have the option to change the AI voice.

1 luglio 2026
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Risposta di JADE Learning

Thank you for your feedback, Brian. We're sorry to hear that you had to rewatch videos to complete your required hours and that the AI voice wasn't to your preference. We sincerely apologize for the inconvenience and will use your feedback to help improve the experience.

Valutata 1 stelle su 5

Website needs work

In all the years of using Jade, worst experience ever, had to use a different website to complete my training because I couldn’t log in…now I need to make contact for a refund for a course that I paid for and couldn’t use!

25 giugno 2026
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Risposta di JADE Learning

Thank you for your patience, Robert. We're glad to let you know that we have processed a refund for the duplicate purchase, and we also have a course completion on file for you. If there's anything else we can help with, please don't hesitate to email us — we're happy to provide individualized support!

Valutata 1 stelle su 5

After 20 years of Jade, I’m done

New format is not nearly as conducive to absorbing/retaining the new code material as the old format. I’ve used Jade for 20 years. It is more expensive than other CE’s, but I was always glad to pay it because the format & content was VERY good. I wanted to learn the application of new code changes & Jade was great for that. Not so much anymore. I told everyone I know how good Jade was, not anymore. I will go back to Jade next year to see if it’s the same (new) format & if it is I’ll go elsewhere. Previously you didn’t have to pay until you were done w/the course, now you pay before you begin.

23 maggio 2026
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Risposta di JADE Learning

Thank you for sharing this, David, and for your incredible 20 years with Jade Learning. We're truly sorry the new format didn't meet the high standards you've come to expect. Your feedback on course structure and pricing changes is valuable, and we sincerely apologize for the inconvenience.

Valutata 1 stelle su 5

Jade didn't Report Completion Timely

Jade didn't Report Completion of Course to State Immediatly Like Pace. Had to Wait Weeks. No Response to my emails. I Finally had to call to get Results Which were my downloading my Completion Certificates to the State My Self.

18 giugno 2026
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Risposta di JADE Learning

We're so sorry for the inconvenience this caused, David. We apologize for the delay in reporting your completion and the lack of response to your emails. We are here if you need any further assistance, and if this issue has not yet been resolved, we will be happy to make it right.

Valutata 5 stelle su 5

Always learn something new

Always learn something new. And convenient.

25 aprile 2026
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Risposta di JADE Learning

Thank you, Bill! Hearing that you always learn something new with us is exactly what we strive for. We appreciate your continued loyalty and look forward to seeing you again!

Valutata 5 stelle su 5

Rachel Tyson

Working with Rachel Tyson on reciprocation.....saved a lot of time and money!

1 luglio 2026
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Risposta di JADE Learning

Thank you so much, George! We'll make sure Rachel Tyson sees your kind words — she works incredibly hard to save our customers time and money, especially on the complexities of reciprocation. We truly appreciate your support!

Valutata 5 stelle su 5

President of Cousins Electrical contracting

So please with the experience with JADE learning, very efficient way of learning

11 giugno 2026
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Risposta di JADE Learning

Thank you, Charles! We're so pleased the experience was efficient and positive for you. We appreciate your kind words and look forward to continuing to serve you!

Valutata 2 stelle su 5

Thank you for the opportunity to…

Thank you for the opportunity to provide feedback.

I have used Jade Learning for my continuing education since 2003, and this was by far the most frustrating experience I've had with the program.

I understand that the courses are designed to meet the required eight hours, but the recent changes made the sections feel much longer without making them more engaging. If the additional time had been spent on more interesting or interactive content, the experience would have been much better. Instead, it often felt like the material had simply been stretched out.

I was also frustrated by the number of quiz questions that seemed deliberately ambiguous. For continuing education, the goal should be reinforcing knowledge and helping learners understand the material, not testing their ability to interpret vague wording. Those questions felt unnecessarily confusing and didn't add educational value.

The final section requiring review of the 2023 code also felt like a poor use of time. Since the course is focused on current continuing education, spending so much time reviewing an outdated code edition made it difficult to stay engaged and didn't feel particularly relevant.

By the end of the course, I felt more like I had endured a hardship than completed a worthwhile learning experience. That is not how continuing education should feel.

I've chosen Jade Learning for my continuing education every year since 2003 because my previous experiences were positive. Unfortunately, this version has made me seriously reconsider whether I'll use Jade Learning again in the future. I hope you'll take this feedback into consideration and make changes that prioritize clear instruction, engaging content, and an effective learning experience.

4 maggio 2026
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Risposta di JADE Learning

Thank you for such detailed and thoughtful feedback, Reginald, and for your more than 20 years of loyalty. We're truly sorry your experience this year was frustrating. We hear your concerns about course pacing, question clarity, and content relevance, and we sincerely apologize for the inconvenience. Your feedback is invaluable and will be shared with our team as we work to improve the experience. We truly value your continued support and hope to earn back your confidence.

Valutata 5 stelle su 5

Customer Satisfaction

I had problems signing into one of their courses but they accommodated me in every way I suggested and resolved my issue with a refund at the end without hesitation. Will definitely do business with them again.

22 maggio 2026
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Risposta di JADE Learning

Thank you, William! We're glad our team was able to accommodate your needs and resolve the situation to your satisfaction. We appreciate your understanding and look forward to serving you again!

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