Jackson-Stops Recensioni 

Well looked after by the team at Newmarket and kept up to date with the selling process. Timeline for the sale was as expected and lovely brochure put together for the house details. Thank you to Sam and Lottie especially

Our initial experience with dealing with this agency was positive. They were helpful finding a property that suited and dealing with the initial lease set up. However, after moving in it was clear that many maintenance issues in the property has not been adequately dealt with. Multiple issues needed repair and even three months after moving in we are still awaiting resolution of some of these. If communication and courtesy had been offered for example a call to explain what was happening and when resolution could be expected I might be less disappointed. However, what we received instead was complaints about the landlords expenses, blame directed at tradespeople, and weak justifications. Is it too much to expect that a fireplace be repaired in winter within 3 months? Or that a kitchen sink be able to be used? I have no idea how many days myself or my partner have had to stay home from work, send emails, make phone calls to get these basic issues addressed. I honestly have no idea if this is just a super cheap landlord who is refusing to get repairs done or if someone has just completely dropped the ball at the Wimbledon branch but rather than call to be rude and tell me off an apology would not go astray.

Exceptionally helpful, reassuring & proactive support from Philip, Michelle and the team. I would recommend J-S to anybody wanting to see a house in Dorset.

Jackson-Stops made a very thorough job of marketing materials and advised well on current prices. The house viewings were carefully handled and Lottie in particular was always quick to respond to queries. This made the whole stress of moving much more tolerable. Thanks again to all Newmarket staff for making the move comfortable.

Brilliant service, communication and we even got a bottle of bubbly when we picked up the keys!

The level of communication was the best thing to remove uncertainty during what can be a stressful time of moving house.

Emma and Ed from the Newmarket Office were very responsive, professional and helpful throughout the sale of our mother's property.

I wanted to say a huge thank you to Esta - she's an incredible agent. We were in chain together and Esta really did go above and beyond!! nothing was too much for her, in fact I haven't been this impressed with a fellow agent in a long while. She did everything to help the chain to exchange and we finally exchanged today :) I cannot recommend Esta enough - if you are selling in their area please use her. Regards Hayley Higgs

From a buyer's perspective, I found Jackson Stops to be very professional, competent, friendly, responsive and motivated. They did all they could to expedite a protracted/difficult conveyancing process. Would not hesitate to engage their services when selling in the future.

We have recently been through the process of selling a house for my Sister. Due to outside forces the task took a while to complete .Thankfully we had Jackson- Stops .co.uk and their Anthony Inskip working tirelessly for us. Their knowledge of the sales market and list of contacts allowed us to be confident that everything would work out in the end and it did.

Extremely professional yet such a caring personal touch. Helpful advice all along the way.

The team were excellent from start to finish - marketing a property with some challenges but these were overdone and a very successful sale went ahead. Toby, Freddie, Guy and Trudi provided a top notch service and I would heartily recommend them to anyone. Jerry

James from the Stockbridge office in Hampshire attended to the sale of our property. His patience and professionalism in a tricky chain, meant we were able to sell our home. Thank you for going the extra mile on completion day. Brilliant. 👏

Helpful staff, made the negotiations work and kept good contact with the vendors and us to make the purchase as easy as it could be.

Everyone at Jackson-Stops at the Mid Sussex office have provided me with a brilliant home selling experience. The service I received was highly professional, very caring and friendly and led to a quick and successful sale. I cannot recommend them highly enough!

Here’s the revised review with a special mention for Emma:

We are thrilled to share our heartfelt gratitude for Emma from Jackson-Stops, who made securing our first home an incredible experience. From the very beginning, Emma demonstrated exceptional professionalism, expertise, and genuine care. She took the time to understand our needs, ensuring we found the perfect home that matched our vision and budget.

Emma guided us through every step of the process with patience and clarity, making what could have been overwhelming feel seamless and exciting. Her keen negotiation skills and attention to detail were remarkable, and her personalized approach made us feel like her top priority.
Thanks to Emma and the team at Jackson-Stops, what felt like a daunting journey turned into one of the most rewarding experiences of our lives. We wholeheartedly recommend Emma and Jackson-Stops to anyone looking for a dedicated, knowledgeable property agent. Thank you, Emma, for helping us start this new chapter!

Toby and his team in Lindfield were outstanding from start to finish. They were incredibly knowledgeable about the local area and pricing of the property. Their marketing approach and brochure were superb as we had 20 viewings the first week and a sale agreed after 8 days. Special mention for their empathy and understanding as they worked with my mother of 96 years old to make the sale process as painless as possible for her. Thank you !

We have used Jackson-Stops Newmarket for finding us a new tenant for a rental property three times now. This time we were lucky enough to work with Chloe Bullett. Chloe was exceptional, proactive, gave us advise and steered us through the journey. It was a pleasure working with such a professional and caring person. Thank you Chloe. We also have to mention Michelle Lockhart who too was very helpful and proactive. Thank you Michelle.

Great company, we would highly recommend.

Great experience!

In a very tricky market Jackson Stops Lindfield Sussex Branch navigated us through two house sales in 2024. One of which involved a very tricky and volatile chain.
Our main pointing contact Freddie Dryden was outstanding and nursed our furrowed brows constantly to completing both sales. The whole office led by Toby Whittome were so helpful. Cannot recommend this office highly enough.

Jess at Jackson-Stops Teddington has been an outstanding partner in managing my property. I completely trust her to handle everything with professionalism and care, and she consistently goes above and beyond to ensure everything runs smoothly.

For example, when the tenants broke both the fridge and washing machine, Jess promptly arranged for repair professionals to assess the situation. When it became clear the appliances couldn’t be fixed, she provided 3-4 replacement options at varying price points, all of which were cost-effective and competitive with retailers on the high street. Jess always ensures there are multiple quotes for repairs or replacements, giving me confidence that I’m getting the best value for money. She then seamlessly arranged for the replacements, ensuring minimal disruption for the tenants.
Beyond this, Jess also takes the time to speak with tenants to ensure they are respectful of the flat, maintaining a good relationship while safeguarding the property. Her attention to detail, transparency, and commitment to both landlord and tenant needs make her an invaluable property manager. I couldn’t recommend Jess and the Teddington team more highly.

Amelia and staff at the Wimbledon office could not have been more helpful or understanding, in the process of letting my property. Harry and Amelia were particularly helpful.
This is my only experience working with Jackson Stops in Wimbledon but will contact them first in future.
Donnie Farago