Jackson-Stops Recensioni 

541
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

We set Jackson Stops the challenge of selling our house in a very difficult market. They produced good quality promotional material and posted effectively on the main sites. After a number of non star... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jackson-Stops have recently sold our house for us and we downsized to a bungalow, also through them. They were so helpful every step of the way. We dealt with Rebecca, Chris and in the later stages Pi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Jackson Stops - and Sylwia in particular have been extremely helpful throughout the process of renting my apartment - it's been a long time since I rented a property and Im grateful to have found a pl... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently sold our holiday home with Jackson Stops Cornwall. We honestly couldn’t have asked for a better estate agent than Dan. Selling our property was quite a journey and he was brilliant t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenti immobiliari
  2. anche in
  3. Agenzia immobiliare

Scritti dall'azienda

Jackson-Stops was founded by Herbert Jackson-Stops in 1910. Since then, the business has grown from a single office in Towcester Town Hall to over 40 offices across the country. We are proud to be part of a prestigious national brand and, as a focused team, work hard to deliver a committed, personal service to our clients at all times, on an informed local level. Above all, we’re here to help. Should you be thinking of selling or letting or would just like some advice on the local property market, please get in touch.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

541 recensioni

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

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4,7

Tutte le recensioni

(541)

45 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Jackson Stops in Newmarket were…

Jackson Stops in Newmarket were absolutely faultless from our initial meeting with Ed and Lottie, the marketing of our property, to the completion of our house sale.
They know the market very well, always keep in touch with updates and are constantly searching to match your home with the right people.
Lottie, Kelly, Sam and Tony to name a few were all great but Ed was outstanding. He is very approachable and goes above and beyond to keep everything moving along for everyone involved.
Our buyers were also very impressed and appreciative of his help.
We will definitely be back if ever we need to use an estate agents again.

19 gennaio 2024
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Risposta di Jackson-Stops

Dear Debbie, thank you for your review. It is great to hear that the team at Newmarket were absolutely faultless, and that you will definitely be back! With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Excellent Service & Communication

The Jackson Stops team have been brilliant thus far, whether that is physical viewings or over the phone comms. They are polite, courteous and enthusiastic, and are very helpful - no matter the question.

Oscar at the Weybridge branch has been particularly excellent. He has advised on offers and suitability, and gone above and beyond trying to help us find the perfect place.

Couldn't recommend more.

8 febbraio 2024
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Risposta di Jackson-Stops

Dear Amber, we are so pleased that you would recommend the services of Jackson-Stops and that the Weybridge team. especially William, have been brilliant. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

House move from Reigate

we recently sold our house through Reigate branch. The whole team were super helpful, not only with sales related information, but with other contacts such as solicitors and removal companies. Chris and Pip Made a huge effort to ensure that our onward chain was aligned to our timescales, would highly recommend Kim and Mark.

7 febbraio 2024
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Risposta di Jackson-Stops

Dear Zeb, thanks so much for your review and we are delighted to hear that the whole team was super helpful and that you would highly recommend our services. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Can't recommend highly enough

I was looking for a new estate agent April 23 for a property that I lease. After speaking with Will Jordan at the Alderley Edge branch I knew they were the right company for me. Will was friendly, knowledgeable & is always available if & when I need advice. Unlike my previous estate agent where I got passed from pillar to post & to be quite frank they had become very complacent & were not looking after my best interests. I can not recommend Jackson Stops highly enough. So if you are looking for a change I can assure you, you won't be disappointed. Nearly a year later I can still say it was the best thing I've ever done.

9 febbraio 2024
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Risposta di Jackson-Stops

Dear Clare, we are pleased that you took the time to leave a review, that you received a friendly, knowledgeable service, and that you would recommend the services of Will Jordan. Thank you. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

The Stars at Jackson—Stops

I only wish there were more stars to award !
Jackson—Stops in Alderney Edge have come up trumps again .
This time we used the rental department headed by the one and only William Jordan.
They offer the most efficient and professional service in a helpful and friendly manner, always delivered with a smile while putting the clients wishes to the forefront.

15 dicembre 2023
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Risposta di Jackson-Stops

Dear Jacqueline, a glowing review - thank you! We are delighted that the service you received was efficient, professional and friendly. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Outstanding Service

We left the marketing and renting of our property with Will Jordan at Jackson - Stops, Alderley Edge. Will made the whole process seamless. He was very professional and took over everything for us, but at the same time kept us informed at every stage. The whole service has been outstanding and extremely friendly, open and professional at all times. We would strongly recommend him and the company to anyone looking for an agent to let their property for them.

4 gennaio 2024
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Risposta di Jackson-Stops

Dear Dave and Colette, it is wonderful to hear about your experience with Will Jordan, and that he made the process of renting your property seamless. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

William Jordan has been our contact for…

William Jordan has been our contact for over 2 years now.
He’s always very professional and willing to help

Thank you William

8 febbraio 2024
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Risposta di Jackson-Stops

Thank you for taking the time to leave a review, and we will pass on your kind words to William Jordan. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Outstanding service

Once again JSS came up as outstanding in terms of service, communication and delivery. Will Jordan is a pleasure to deal with, professional, proactive and personable. Thank you once again for great service in letting our property.

8 febbraio 2024
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Risposta di Jackson-Stops

Dear Caroline, a great review - thank you - and we are delighted that you rate Will Jordan and Jackson-Stops as outstanding. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Will (Lettings) has been my agent for a…

Will (Lettings) has been my agent for a number of years. I couldn’t recommend him and Jackson Stops more highly. Always available, helpful and insightful.
Shari in sales is also amazing.

8 febbraio 2024
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Risposta di Jackson-Stops

Dear Mrs Anderson, thank you for your review and we're pleased you would recommend the services of Will and Shari. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Efficient and professional.

We received a very efficient and professional service from JS staff throughout the process!

8 febbraio 2024
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Risposta di Jackson-Stops

Dear Sam, thank you for your review, and it is heartening to hear that you received a very efficient and professional service. With best wishes from everyone at Jackson-Stops.

Valutata 1 stelle su 5

My nightmare thanks to Jackson Stops

UPDATE - thank you to the chairman of Jackson Stops for calling me. Unfortunately leaves me even more frustrated. Not willing to reimburse me for to not delivering our contract but an admission that processes will be reviewed going forward…… I employed Jackson Stops to let my home to an honest, trustworthy, professional individual. I am not a career landlord but needs must whilst I worked away and I trusted the experience of the agent and that my verbal instructions that were met with many assurances would be delivered. I went with this business as had great service when they sold my property but the sale unfortunately collapsed so I felt duty bound to give them the business on the lettings side. The organisation seemed professional and has a great reputation in the area. I was explicit in my instructions and this was met with many assurances. The tenant stopped paying rent 2 months into the tenancy and although helpful at first, Jackson Stops have turned their back on my predicament and ‘closed the file’ . The tenant was actively recommended and championed by the agent whilst others were discounted. The agent wrote he ‘expected the references to come back perfectly’ even though at that time they hadn’t been referenced. I now realise huge red flags weren’t picked up on the applications, information that only the agent had. Now I have sight after the fact, I am wondering how this ever got passed an experienced Director of the business. Perhaps due to the preconceived idea the tenant was ‘ a nice young woman ‘ and ‘perfect’ . As they got paid but didn’t achieve what we’d agreed and are wholly responsible for my financial and emotional stress, I reached out to JS to give them an opportunity to do the right thing. I asked for a gesture from them to help with the mounting costs to recover my home and was flabbergasted to a polite but firm refusal. I am now 6 months into this nightmare with only Jackson Stops ( and the non paying tenant) benefitting from the whole horrid situation. I was told by the Director responsible that Jackson Stops have never had a situation like the one I face. Perhaps this has led them to complacency and why the obvious flaws in the applications weren’t picked up. I accept JS used a third party to reference and I was privy to the ‘pass’ document but that was all we had, that and being led by the agents recommendation. Him being the only one who had met the applicant and the only one with sight of all information. In a recent conversation the director admitted he had noticed potentially fraudulent information had been given. Had he shared this knowledge, we wouldn’t have progressed. I go back to my instructions, I required an honest, trustworthy, professional tenant. There is copious information in the public domain on this individual, again that only the agent had access to at that time that suggested the risk was high my instructions and a happy outcome for their client (me) was not going to be achieved. I maintain that JS were duty bound to give me all the information, regardless of the positive reference result. Beware!! Ask questions, don’t be swayed by a ‘pass’ based on the most basic of checks and don’t allow the agents opinion to sway you as even though you expect due diligence and impartiality, this particular agent may not deliver that for you as they certainly didn’t for me.

4 febbraio 2024
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Risposta di Jackson-Stops

Dear Angela, we are concerned to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.

Valutata 5 stelle su 5

Great Estate Agents, Oscar is fab

Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved.

Many thanks,
Megan & Arthur

1 febbraio 2024
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Risposta di Jackson-Stops

Dear Megan and Arthur, a wonderful review to read, and thank you for taking the time to write about the outstanding service you received from Oscar and the team. With best wishes from everyone at Jackson-Stops.

Valutata 1 stelle su 5

Deserves no stars!

Deserves no stars!!
Shocking service by this estate agent, doesn’t promote your property at all, leaves it sitting on the website for months with no contact from them whatsoever!!
There’s plenty of estate agents out there who will advertise and promote your property in order to seal a sale.
Don’t waste your time with these people.

29 gennaio 2024
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Risposta di Jackson-Stops

Dear Lisa, we’re dismayed to read your review, and would be grateful if you could contact us at info@jackson-stops.co.uk with details of which office you dealt with, so we may look into this further. With best wishes from all at Jackson-Stops.

Valutata 5 stelle su 5

I dealt with Anthony Inskip all through…

I dealt with Anthony Inskip all through my property purchase.
He was a pleasure to deal with even in the more challenging and frustrating periods!
Thank you Anthony and the Jackson Stops Team
Best wishes,
C Read

7 dicembre 2023
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Risposta di Jackson-Stops

Dear Chris, a lovey review - thank you, and we are pleased to hear that your experience with Anthony and the team was a very positive one. With best wishes from all at Jackson-Stops.

Valutata 5 stelle su 5

The team were extremely professional…

The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.

19 gennaio 2024
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Risposta di Jackson-Stops

Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Jackson Stop has been absolutely brilliant

Jackson Stop has been absolutely fantastic with our move especially as this move was particularly difficult. The patience and professional attitude was very much appreciated. Anthony was always calm when things seemed to be chaotic, and Tracey would continually smile and accompany potential buyers with enthusiasm and understanding.They always showed possible buyers around the property and would return feed back from those viewings. Should l ever move again Jackson Stops would be the first estate agent l would contact for the move. If it were possible Anthony and Tracey would be the people l would want to show my property to the buyers, they make a great team. Thank you guys you did a great job.
Linda Newell

7 dicembre 2023
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Risposta di Jackson-Stops

Dear Linda, what a wonderful review, and we are so pleased that you took the time to tell people about the five star service you received from Anthony and his team - thank you. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Jackson-Stops in Lindfield

Jackson-Stops in Lindfield offer an excellent service. We bought and sold with them. The team were all very helpful and friendly, they also got the job done. I’ve already recommended them to a couple of friends.

19 gennaio 2024
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Risposta di Jackson-Stops

Dear Karen, we will pass on your kind words to the Mid Sussex team and we are delighted to hear that the service you received was excellent. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

Thank you to Jackson-Stops for their help selling our family home.

Thank you to Jackson-Stops for all their time and effort ensuring the sale of our family home. They guided me through the process and kept me going when things got tough. Always professional and willing to help.

8 gennaio 2024
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Risposta di Jackson-Stops

Dear Mrs M, a lovely review - thank you. It's wonderful to hear that you felt guided with our professional team. With best wishes from everyone at Jackson-Stops.

Valutata 5 stelle su 5

We bought a property through… Jackson-Stops Woburn

We bought a property through Jackson-Stops early in 2024. Anthony, Tracy and colleagues were instrumental in making the property buying process a very positive experience, and even when we had a few 'bumps in the road' nothing was too much trouble for the Jackson-Stops Team. We would wholeheartedly use Jackson-Stops if or when we are considering selling a property. Thank you.

19 gennaio 2024
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Risposta di Jackson-Stops

Dear JM, we're delighted to hear about your positive experience with the team at Jackson-Stops Woburn, and that you would wholeheartedly recommend our services. With best wishes from everyone at Jackson-Stops.

Valutata 2 stelle su 5

After calling and asking for more…

After calling and asking for more photos was told to look on google maps! Really?! No pictures of advertised annex or the link to detach it. They obviously want to waste everyone’s time!

19 gennaio 2024
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Risposta di Jackson-Stops

Dear Sara, I'm sorry you didn't receive the service you expected. If there is anything we can do to rectify the situation, please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops.

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