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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Jacksew was able and persistent enough to get the parts directly from Japan that were needed to fix our big Juke Quilting Machine even though the machine is now obsolete. Jacksew saved a machine that... Leggi di più

Valutata 4 stelle su 5

Placed order and was worried about the lack of communication, then I looked up the business address and realized they were located in Florida on the west coast where the hurricane hit. Did get a commu... Leggi di più

Valutata 5 stelle su 5

customer service. it would appear that there is no finished "owner's manual", or "user manual" just mimeographed pages, so consew needs to complete those. jacksew did help with all the printed inform... Leggi di più

Valutata 1 stelle su 5

I had a bad experience. I bought a table and stand but the stand was bent. I reported a complaint with a picture to change it for new one but they rejected it and kept saying that it is new there i... Leggi di più

Dettagli dell'azienda

  1. Negozio di macchine da cucire

Scritti dall'azienda

Jacksew offers the widest selection of cutting and sewing equipment in Tampa Bay, FL. Our company has been providing the sewn products industry in Houston, Texas via our retail locations since 1988, before we moved to Tampa Bay, Florida. We now ship products throughout world, not to mention providing for the needs of hobbyists as well as commercial sewing establishments around the USA. Our commitment to quality is reflected in the crafting of our proprietary equipment and goods. This confidence extends to our highly trained and knowledgeable staff, and is embodied in our visible public profile.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

48 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(48)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

I just returned home from a great experience with Jacksew. I lost a screw out of my machine yesterday and couldn’t find it found their site and took my machine and had it taken care of in less than 10 minutes time. Had called several other places and they weren’t much help. Will definitely go there again if I need help.

18 agosto 2022
Non scritta su invito
Valutata 5 stelle su 5

HIGHLY RECOMMENDED

Darlington Custom Leather recommends Jacksew for ALL your business needs. Nas, (my amazing salesperson) was professional, courteous, responsive and helpful. I will now be using Jacksew for ALL of my leather business needs. Thank you, TEAM JACKSEW!!!

12 agosto 2022
Valutata 5 stelle su 5

Fantastic company

Fantastic company. I am a hobbyist sewer, so I lack a lot of experience. Jacksew helped me through issues that I thought were machine issues but were actually user error. The gentleman who provided me help through video call was professional and extremely helpful. I cannot recommend this company enough!

7 luglio 2022
Valutata 5 stelle su 5

I recently purchased a Yamata and my…

I recently purchased a Yamata and my husband was able to set it up. I used it for a week and I ran the machine without material under it (new to industrial machines and using a walking foot) in which the thread caught around the bobbin and locked the machine up. I called Mo and he had me bring my machine back to the shop when I returned to the Clearwater area. Mo took the bobbin area apart in front of my husband and explained what I did and how to repair. After he fixed the machine he showed me a few others things about the machine to help in in my learning process. I am wowed by this type of customer service. Allie and Matt were also great in the area of customer satisfaction. I have big plans for this machine. Thanks Jacksew!

Claire S

28 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

It took one month for this machine to…

It took one month for this machine to arrive even tho the website states it will ship in 48 hours. NEVER received one call from the company!! I called numerous times and was told it was on a truck at the warehouse or “it will be shipped tomorrow or a few days after.” What?? I did receive a shipping notification that it was being shipped thru ABF freight with a tracking number that could not be found and it arrived they southeast freight co. It arrived without any instructions at all to assemble other than the Manuel which doesn’t explain anything. You have no idea what screw goes where much less a washer!! Over a week later and we are still trying to put it together after watching video after video!! So far have not gotten to try the machine. This is a nightmare!!

22 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

I recommend everyone to shop with…

I recommend everyone to shop with jacksew for all top of the line industrial machines. Had a few issues with my product and Moe and the guys helped me troubleshoot and solved my issues in the quickest manner. Once again these Guys are very trust worthy and men of their words. Customer service is top notch and shipping is fast. They also have the best prices on the market .

29 aprile 2022
Non scritta su invito
Valutata 5 stelle su 5

These guys are extremely professional

These guys are extremely professional. The customer service is immaculate, compared to other places. My machine took a month to arrive .But was totally the fault of the shipping company/weather. Machine was perfectly packaged to ensure no damage during shipment. Looking forward to do more biz with jacksew.

7 marzo 2022
Valutata 5 stelle su 5

I bought a juki DNU 1541S from jacksew

I bought a juki 1541S from jacksew. Was shipped in a good amount of time and no cost shopping was great. I did have issues with it being out of time and needle not dropping far enough. My first machine so had no idea what was wrong. Moe their technician did a zoom call with me and he walked me thru how to fix it. It was very easy honestly. Works like a champ and glad I bought from jacksew. Thanks for the help Moe much appreciated.

3 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

Moe is great

Moe is great. I have spoken with many online sewing machine dealers. I had a hard time buying into the BS most of them spew. It was not like this at Jacksew! Moe did exactly as he said would. My machine arrived on time. There were no EXTRA delivery charges at the last minute. Every communication was pleasant and cheerful.

This has been not only a good experience for buying a sewing machine....but probably one of my most pleasant and enjoyable online shopping experience....period. I absolutely mean these words too! Just cant say enough positive things here.

Forget the others (goldstar is terrible) and go here first.

Bryan

11 febbraio 2022
Non scritta su invito

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