Jacketstown Recensioni 41

TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Before placing my order, I reached out to ask about sizing and was impressed by how quickly the customer support team responded. They provided clear and helpful guidance, which made choosing the right... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Picked up two jackets from their summer sale and was amazed at the speed of delivery. Both items are good quality, fit well and have no problems. Shipping was actually quicker than some of the local s... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I didn't know what size would best suit my body type so I contacted their team. They actually took the time to suggest the appropriate size and answered all of my inquiries. Really professional team

L'azienda ha risposto

Valutata 2 stelle su 5

I never received my jacket, which I ordered almost two months ago. Initially, I was told it would arrive in 15-20 business days, then 8 business days. Now it’s been two months, and they’ve stopped com... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo
  2. Negozio di abbigliamento donna

Scritti dall'azienda

Jacketstown is an internationally acclaimed brand specializing in high-quality jackets, catering to fashion enthusiasts across the globe. Renowned for its stylish range, the brand offers premium leather jackets, classic varsity jackets, versatile denim jackets, and cozy fleece jackets, ensuring there's something perfect for every style and season. With a strong presence Worldwide, Jacketstown has become synonymous with superior craftsmanship, modern design, and exceptional comfort. Committed to excellence, Jacketstown continuously evolves to meet customer demands, making it a trusted choice among those seeking both fashion and function.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

41 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Washington Bullets Satin Jacket

Bought the Washington bullets Satin jacket from them for my husband as a gift. The overall experience, from the ordering to the delivering was really good. The customer support staff kept me updated about the package and the package was delivered within 15 days as stated.
Coming to the quality of the jacket, it's really amazing, the satin material is great and the red color is just like the picture. Jacketstown have surely got a loyal customer from now on.

29 agosto 2024
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Risposta di Jacketstown

Thank you Quincy,
Hope to serve you again.

Valutata 5 stelle su 5

Ice Cream Static Satin Jacket

Bought the ice-cream static Satin jacket from them in black and yellow color. The jacket is really amazing and attractive. The quality of the satin material and is good and the colors are true.
The jacket arrived however a bit late, placed order on 20th June and received the order on 15th July, taking around 25 days, however considering their quality and customer support, it can be neglected. Their support staff regularly responded to my emails and SMS and kept me updated with the order status.
It was a good experience shopping at Jacketstown.

16 luglio 2024
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Risposta di Jacketstown

Thank you Xavier for your 5-star review.

Valutata 1 stelle su 5

Horrible experience

Horrible experience. Ordered a jacket May 28th and was not received until July 10th. Very disappointed as it was not what was in the photo and I have not been unable to return to get a refund from Jacketstown. I have been requesting a return address document as stated in their return policy but have still not received. DO NOT ORDER FROM THIS SITE!!!

24 luglio 2024
Non scritta su invito
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Risposta di Jacketstown

Unfortunately you didn't contacted us nor you have mentioned any order number here, this shows that your experience is not genuine.

Valutata 5 stelle su 5

Drake Albanian Flag Jacket

Bought the Drake Albanian Flag jacket from them and I'm really happy with my purchase. The jacket is neatly stitched and the leather quality is great.
The red color is quite appealing, I received the jacket within 15 days as stated by their customer service officer Mr. Jensen.
FedEx delivered the package on my doorstep.

9 giugno 2024
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Risposta di Jacketstown

Thank you Karen for your 5-star review.
We aim to deliver the best products and use fast and reliable shipping services only.

Valutata 5 stelle su 5

Pink And Black Letterman Jacket

Bought the pink and black letterman jacket from them. Their price was really affordable and I got the jacket in $116 after their 10% off coupons.
The whole process was really fast, as soon as I placed the order I received a confirmation email and text message. The jacket arrived within 15 working days and was packed beautifully.
Upon opening, I was way more then happy as the jacket exceeded my expectations. The wool is of real high quality and the leather sleeves are just fantastic.
The pink and black color combination is also great, overall it was a fantastic experience shopping from Jacketstown.
Will shop from these guys again.

31 maggio 2024
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Risposta di Jacketstown

Thank you.
Will be waiting to serve you again mam!

Valutata 5 stelle su 5

Justin Bieber Red Varsity Jacket

Bought the Justin Bieber red varsity jacket from them. The jacket's quality is just superb and the red color is just love...♥. The patches are neatly stitched, overall its one of the best jackets that I've ever bought.
The buying and shipping experience was also great, the jacket was at my doorstep within 20 working days as stated by them.

29 maggio 2024
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Risposta di Jacketstown

Thank you Cedric for your 5-star review.
We aim to deliver the best products to our customers.

Valutata 5 stelle su 5

Triple H Leather jacket

I surprised my husband with the Triple H Leather Jacket from Jacketstown for his birthday, knowing he's a massive fan of Triple H. The fit was perfect, which was a relief because online sizes can be hit or miss. To my delight, the jacket arrived quickly, well-packaged, and the leather quality was top-notch. The whole process was really smooth.

10 maggio 2024
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Risposta di Jacketstown

Thank you Amber.
Glad that the jacket exceeded your expectations.
Hope to serve you again.

Valutata 1 stelle su 5

The work is bad quality

The work is bad quality. The patchwork is horrible and looks like it’s frayed and not well put together. The colors do not match the base of the jacket. Along with, missing stitching & the letters are not punched out like the first ones

2 febbraio 2024
Non scritta su invito
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Risposta di Jacketstown

Firstly, the customer said that they haven't received the jacket, without contacting us she opened a dispute of product not received, we submitted the tracking id and won the dispute. She then contacted us, stating that she has mistakenly added her office address and the jacket was delivered and asked us to refund her, she was continuously making false claims that she hasn't received the jacket. Lastly, when she saw that she lost the dispute with her false claims, she posted this review and said that she went to her office and received the package. Totally misleading and fake review, she was just trying to keep the jacket and also get her money back.
Our other reviews on this platform speak about us and also on facebook.

Valutata 5 stelle su 5

Perfect Jacket!

My jacket is beautiful and exactly what I wanted. Fits perfectly. I was very picky and they came through. Customer service was very prompt and pleasant (in spite on my nagging).

16 marzo 2024
Non scritta su invito
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Risposta di Jacketstown

Thank you for your 5-star review.
We always make every product to detail.
Hope to serve you again.

Valutata 5 stelle su 5

Blue Skull Leather Jacket

Bought the blue skull leather jacket from them. The jacket is truly a masterpiece. The blue color is really attractive and the quality is top-notch. The jacket arrived a bit late in 1 month, but considering its quality I was happy that waited for such a masterpiece.
Will shop from you guys again.

21 febbraio 2024
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Risposta di Jacketstown

Thank you George for your 5 star review.
Hope to serve you again.

Valutata 5 stelle su 5

Ken Wahl The Wanderers Satin Jacket

Bought the Ken Wahl The Wanderers Satin Jacket. The jacket is simply amazing and true to its color.
Will shop from these guys again.

22 gennaio 2024
Non scritta su invito
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Risposta di Jacketstown

Thank you Edward for your recommendation.
We hope to serve you again soon.

Valutata 5 stelle su 5

I bought the She loved me till Thursday…

I bought the She loved me till Thursday hoodie in purple colour.The hoodie is simple amazing and arrived within 15 days.The jacket is lightweight and is true to its colors.Will definitely shop from you guys again.

2 gennaio 2024
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Risposta di Jacketstown

Thank you Thompson for your recommendation.

Valutata 5 stelle su 5

Their customer support is awesome

Their customer support is awesome, they guided me in selecting a suitable size according to my requirements, and the jacket fits me well.

13 novembre 2023
Non scritta su invito
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Risposta di Jacketstown

Thank you.
We are always here to assist our customers.

Valutata 5 stelle su 5

Fast delivery time

Rapid delivery time and excellent quality.. I'm really impressed with their customer support and the jacket quality. Will surely purchase from them again.

10 aprile 2023
Non scritta su invito
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Risposta di Jacketstown

Thank you. We are ready to serve you again Sir!!

Valutata 5 stelle su 5

Bane Coat Quality and their customer service

I bought the bane coat for myself. The coat is amazing and is made from high quality leather and fur. I wear it on most of my outfits usually now. It makes me look cool.What I liked the most about jacketstown is their prompt responses. As soon as I placed the order I received confirmation via both text message and email.

20 gennaio 2023
Non scritta su invito
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Risposta di Jacketstown

Thank you! We hope to serve you again in future.

Valutata 5 stelle su 5

Excellent Customer Support

The customer support was the thing that made me their fan. I bought the Emily In Paris Pink trench coat and was very angry when the coat didn't arrived within 15 days.

I contacted their support in an angry way and even shouted at them, however the representative was very polite and guided me properly about the shipment issue from FedEx. They also compensated me $15 for late delivery.

30 gennaio 2023
Non scritta su invito
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Risposta di Jacketstown

Thank you. It's our pleasure to listen to our customers and guide them accordingly.
Hope that you shop from us again in future.

Valutata 5 stelle su 5

Hobson Braves Bomber Jacket

Bought the Hobson Braves Bomber Jacket for my son. The satin material of the jacket is great, my son wears it the whole time where ever he goes. Thank you guys. Will buy from you again.

17 gennaio 2022
Non scritta su invito
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Risposta di Jacketstown

Thanks, hope to serve you again.

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