Wat een vreselijk bedrijf is dit
Wat een vreselijk bedrijf is dit ! Ze zeggen dat ik me geabonneerd heb , eerst voor €0,01 en dan schrijven ze zo maar €49,90 van mijn rekening af . Na veel heen en weer ge-app, zeggen ze dat ik geen abonnee meer ben , maar ik krijg mijn geld niet terug . Als ik vraag wat ze voor dat geld gedaan hebben, krijg ik daar ook geen antwoord op ! Marijke Jansen
Risposta di IT Skill
Dear Marijke,
We are sorry to hear that you have experienced such a situation. However, the case described in your review has nothing to do with our company.
We would like to emphasize that our company does not have any subscriptions or subscription-based services whatsoever.
Furthermore, we are technically unable to charge money directly from our customers' bank accounts, as we do not have any systems or services that allow us to make such automatic charges.
We have also checked our records and could not find any messages or requests from you via WhatsApp.
Therefore, we kindly ask you to verify whether this review actually refers to our company. It is possible that you have confused us with another organization.
If you are certain that you interacted with our company, please contact us and provide the payment details or order number. We will be happy to investigate the matter.
We are always open to constructive communication and are willing to resolve any genuine issue. However, we cannot confirm or identify any connection between the situation described in this review and our company.
