iTOUCH Wearables Recensioni 97

TrustScore 1.5 su 5

1,3

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I bought a iTouch 4. It does not charge very well. The problem is connecting it to the charger. It is completely dead now as it will not charge. Also it has significant problems connecting to the app.... Leggi di più

Valutata 1 stelle su 5

I've had this watch for several months it sucks. The pedometer doesn't work unless you're moving your arms, if you're pushing anything like a stroller or a shopping cart, it won't count your steps at... Leggi di più

Valutata 1 stelle su 5

Itouch air special edition was working fine on iPhone 5. Then out of the blue itouch put a user profile up that causes iPhone 5 to get stuck on user profile because next button can’t be accessed on sm... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible product. I bought this watch before reading the reviews and now I wish I hadn't. First off, it won't connect to the app or if it does it won't stay connected so basically it's useless. It won... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

iTouch Wearables line of affordable smartwatches and affordable fitness trackers includes bluetooth, wifi connectivity, messaging, fitness tracking, and more.


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

97 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

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Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

After only 1 week of use the watch no…

After only 1 week of use the watch no longer works even when plugged, when working the software was terrible, but it does not even work now.

22 novembre 2022
Non scritta su invito
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Risposta di iTOUCH Wearables

All of our products have a one-year warranty. Please contact our support team for assistance: reviews@itouchwearables.com.

Valutata 1 stelle su 5

I've had this watch for maybe 4 months

I've had this watch for maybe 4 months, now it won't turn on. I put it on charge and it charges but the screen is blank and won't come on. Customer service for this watch is a joke. I will never buy again and will tell everyone they are junk

25 settembre 2022
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Risposta di iTOUCH Wearables

All of our products have a one year warranty. Please contact our support team for assistance: reviews@itouchwearables.com.

Valutata 1 stelle su 5

This watch would struggle to turn on…

This watch would struggle to turn on and Would not hold battery power bought on a cruise ship would not recommend to buy

24 luglio 2022
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Risposta di iTOUCH Wearables

All of our watches have a one year limited warranty. Please contact our customer support team for assistance: reviews@itouchwearables.com.

Valutata 1 stelle su 5

My account would always be deactivated…

My account would always be deactivated so I’d always have to make a new account on their app and my watch is great but can’t stay logged into an account for longer than a day or less and I’m on the app and using the watch don’t know what the issue could be app is very glitchy and always has a ssl issue or the page to login by web is always blocked due to being unsecured

5 luglio 2022
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Risposta di iTOUCH Wearables

That is very unusual. Please contact our support team to troubleshoot: reviews@itouchwearables.com.

Valutata 4 stelle su 5

It's what I expected.

I just picked up the air 3 yesterday at a local Target. I was excited as I have been looking at these for longer than I normally do with this type of thing. But never pulled the trigger as I expected them to be junk. So, finding it at a place I can quickly take it back was a big plus for me.

The first 24 hours with the watch brought absolutely no surprises. The weather app doesn't correctly update, the step tracker and heart rate are incredibility inaccurate (verified against an Apple watch, the readings weren't even close). The interface is so unoriginal and clunky that calling it vanilla is almost giving it to much credit. This is a very basic watch, that has very basic functions. It utilizes the same ARM processor (Mediatek mt2502) that every Apple clone uses (Side by side comparison of a cheaper version my stepson has and there was ZERO differences in build quality, performance and features).

With that said there is nothing wrong with buying something that looks like what you really want but for a fraction of the price. Just don’t expect it to preform anywhere close to any of the heavy hitters that engineer their own stuff. iTouch wearables are a well marketed Apple watch clone that promises the world but comes up short in every way possible but telling time. It’s simply a digital watch that has a limited number of watch faces and interchangeable bands. If you expect it to be anything more than that you’re going to be disappointed.

I plan on returning mine later this week. I don’t see any reason to keep it and if I end up having a change of mind, I’ll just pick up an off branded one from Amazon for 1/3 of the price.

23 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

DO NOT buy this piece of junk

DO NOT buy this piece of junk. In 9+ months I had 4 failed watches. Still under warranty I requested a refund. They would not do that. Instead they sent me another sports watch. In addition to the cost of the watch they do not cover shipping the watch back to them. If you want a quality sports/running watch buy a Garmin. Forerunner 55 is 199.00 and the features are awesome. In my opinion, Itouchwearables should be shut down due to the "junk" they sell.

13 aprile 2022
Non scritta su invito
Valutata 1 stelle su 5

DONT BUY FROM HERE

I wish I had read the reviews before I had paid $65 for a watch that doesn't work. And as I live in the UK they want me to pay $75 for a new one.
Had several email conversations trying different things to get it going and it will not charge and work.
This is disgusting service and I would never recommend them.
As I brought it on a cruise ship that sailed from UK. I would think you would cover this on your warranty

16 gennaio 2022
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Risposta di iTOUCH Wearables

We are sorry to hear about your experience as that certainly is not typical. Our warranty covers US residents only. If you purchased it through a retailer, we advise you to exchange or return it directly through them.

Valutata 1 stelle su 5

Won't even turn on

Won't even turn on, utterly useless.

26 dicembre 2021
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Risposta di iTOUCH Wearables

Please contact our support team for help: reviews@itouchwearables.com.

Valutata 5 stelle su 5

Overall great experience

Overall great experience. I absolutely love my itouch watch. It tracks my steps, calories & sleep and the 30 day battery life is great! Customer service rocks - they got back to me immediately when I had a question.

8 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

I've had 3 watches in the last 18…

I've had 3 watches in the last 18 months. Each time the watch proves difficult to charge then looses its charge altogether.
The latest watch has slowly lost 90% of its functions and only holds a charge for 12 hours.
Extremely poor product.

7 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

This watch is not worth it!

This is the 3rd iTouch Wearable Slim that I've received, due to the first two not working or charging. This one shows it's connected but the watch face doesn't change when I try to set up the time. The watch vibrates but doesn't do much else. This watch is good for nothing. I only wanted it to track my steps but I can't even do that! I've paid $11.00 in postage returning the first two and refuse to pay another cent to return this one. My son is a techie person and he said the watch is worthless. He's also tried to make it work but it does NOTHING!

5 luglio 2021
Non scritta su invito
Valutata 2 stelle su 5

Poor customer service

Poor customer service. After sending an email that my question was answered, I received 4 different ones asking if my question was answered. Returned 2 watches, as they were not what I expected, but they did not refund my total amount as if they kept shipping charges that I never paid for and I had to pay to ship them back.

19 febbraio 2021
Non scritta su invito
Valutata 5 stelle su 5

My itouch wearable exceeded my…

My itouch wearable exceeded my expectations. It was a Christmas present from my grandson and beats all similar devices. It's easy to navigate, keeps its charge for 10-14 days and is 100% waterproof. I don't know what my grandson paid but it far exceeds value for money.

19 marzo 2020
Non scritta su invito
Valutata 1 stelle su 5

iTouch watch

iTouch watch
ABSOLUTELY USELESS! No support whatsoever, watch packed up after just two (2) months and the response was that I need to send it back to the U.S. and include $9.99 for the return but, if you read their terms and conditions it states that their warranty only covers the U.S!!
The response from their so called "customer service" was completely useless, and I'm not the only one who feels this way, check out the web site ReviewsTalk.

I WOULD NOT RECOMMEND ANYONE TO BUY ANY OF THEIR PRODUCTS!

3 agosto 2019
Non scritta su invito

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