Worst ever car hire
A party of 5 of us picked up a hire car at Rome airport for 5 days. We were served by a female assistant who was rude, unhelpful and unwilling to accept our refusal to take their insurance ,as we had arranged it already in the UK. The car they gave us was in dreadful condition- a scratch and dent in one side, and various other marks and scratches. They even had the audacity to claim we had made a tiny scratch on the rear-we have no doubt it was there before!! Their customer service was , for sure,some of the worst ever….all of us certainly won’t be using this rubbish company ever again!








