Ordered roller skates Friday Online promo code doesn’t work and I got left on read when I asked their Instagram for help. Wack. Don’t order from this website. Order ended up being cancelled.
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Scopri cosa dicono le persone
My opinion is not so much about the product. It is the fact that USPS had my package in my town and Didi not deliver it, but instead sent my package to two other the Cities, and it still has not ar... Leggi di più
L'azienda ha risposto
Easy purchasing experience. Product arrived in reasonable amount of time. Product was exactly as advertised, first rate quality. Earned rewards money for making this purchase and signing up for an a... Leggi di più
Awesome company. I was in search for these vans and Islanders Outfitter had the best price. Directly after submitting my order I received a message through messenger thanking me for my order. I was co... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Islanders Coastal Outfitter is your source for surf & outdoor women's and men's shoes, accessories, apparel and gear. Our brands include Hari Mari, Rainbow, Reef, Olukai, UGG, KAVU and many others. We are lucky to call the beach our home since 1980.
Informazioni di contatto
1450 Miracle Strip Pkwy SE Suite 201, 32548, Fort Walton Beach, FL
- 1.800.272.2065
- Help@IslandersOutfitter.com
- islandersoutfitter.com
Le persone hanno visualizzato anche
Cancelled order 3 days later...
Ordered roller skates Friday
Online promo code doesn’t work and I got left on read when I asked their Instagram for help. Wack. Don’t order from this website.
Order ended up being cancelled.
27 gennaio 2020
Non scritta su invito
DON'T ORDER FROM THIS COMPANY UNLESS YOU WANT RIPPED OFF
I wouldn't give them one star if I could. I was happy with how fast my order came, until I tried to return a $75 vest I bought for my daughter in law for Christmas because it didn't fit. I would have gladly taken a different size or my money back. They said they offer NO refund on sale price merchandise. I have a screen shot of my order that does NOT show this policy. They claim that this policy was noted on the screen and that I should have been aware. Guess what? I was Christmas shopping and didn't see a darn thing. Who in the heck would purchase an item of clothing for $75 that could not be returned? I would have gladly paid the full price if that would have ensured I could return it. I think their policy is a SHAM and I will never order from them again. My review is going up on Facebook and will post one on Twitter too.
26 dicembre 2019
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Did not receive my order for a Christmas gift
I ordered a shirt as a Christmas gift on 12/19. On 12/23 at 2:33 PM, I get this email Without any warning. The least they could have done was call me and offered to overnight a different shirt. Now I’m going to have to get out the day before Christmas to try to find a different present. Bad customer service. Why sell items you don’t have? Here I was waiting for it to arrive it the mail, and now I’m not even getting anything. This is the email I received 1 1/2 days before Christmas:
Aloha and thank you for shopping with IslandersOutffiter.com!
Your ordered item Old Guys Rule Men's Local Legend Tee was refunded because we had low inventory for the product and it unfortunately oversold before the system could update with correct inventory counts. The item is now sold out. Any pending funds should be back to your account within 3-5 business days or less.
Please note all other remaining items on your order have shipped.
If you have any further questions or concerns, please don't hesitate to email or reply to this message and one of our Islanders will get back to you during the hours of 9am - 4pm CST, Monday - Friday
Customer Care
Keisha F.
Customer Care Team Manager
23 dicembre 2019
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I would not even give 1 star
I would not even give 1 star. Do not order from this company. I received incorrect item on order and was charged $8 for return shipping and possibly a $10 re-stocking fee. This was their mistake!!!
I will use every possible social media tool to complain about this company!
7 agosto 2018
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This company is absolutely terrible
This company is absolutely terrible! Do not ever buy anything from this website. I have NEVER had any problems ordering anything online until I ordered from this company and they refused my refund and instead of telling me, proceeded to not inform me that my package would be sent back. The CEO of this business is absolutely rude and VERY unprofessional. All around a horrible experience.
13 marzo 2018
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Risposta di Islanders Outfitter
From: John Hambleton, CEO
This customer purchased a sale item that was clearly marked non returnable. Despite that fact and despite this customers' propensity to denigrate, and interrupt a speaker and overlook the facts because the facts seem to not fit her desires and despite showing this customer the screen shots that support the warning of the item being non returnable, at the end of this process i personally got involved and offered a full refund.
At that point it appears that this customer gets more personal satisfaction with living negative.
With regrets and with some hindsights that show we admittedly could have done better, we have to lose this difficult customer.
Order a pair of vans
Order a pair of vans, shipped within 24 hours and were at my house less than 2 days after that
15 aprile 2017
Non scritta su invito
Awesome company
Awesome company. I was in search for these vans and Islanders Outfitter had the best price. Directly after submitting my order I received a message through messenger thanking me for my order. I was concerned about the sizing so I sent a message back through messenger not expecting a response immediatly or from a human. I thought I would get a generic computer response but I received a message back answering my question and felt so relieved. I will be ordering through this company again in the near future! Thank you.
15 aprile 2017
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Received exactly what I ordered
Received exactly what I ordered. Very satisfied with product! Thank you, Islanders!
12 aprile 2017
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Great service but out of stock for …
Great service but out of stock for items I need for graduation hope they restock soon😐
9 aprile 2017
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Fast shipping
Fast shipping! Great prices! And in love with the Costa neon blue trucker hat!
8 aprile 2017
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First time I've ordered from Islanders …
First time I've ordered from Islanders and product was just as expected and arrived very timely, thank you.
2 aprile 2017
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We got the item ordered quickly and it …
We got the item ordered quickly and it was exactly what we were expecting.
30 marzo 2017
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Love it
My husband got a hat a few years back, he lost it and was devastated. I'm glad I was able to find it and re order one for him!
28 marzo 2017
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The Experience
Island Outfitters has very well-built, quality footwear.
27 marzo 2017
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Perfect
I ordered a pair of women's Olukai flip flops and a pair of kid's Rainbow flip flops on Islanders website. Right away, I received a Facebook message with a link to check on my order as well as an email confirmation. The next day when one pair of my flip flops shipped, I got an update on messenger and an email with tracking info. The next day, I received my flip flops. That is the fastest shipping I've ever experienced with online shopping. The other flip flops came the next day. Great price, great customer service, shipping, and flip flops for our family spring vacay to the beach. Thank you from the Birge's!
21 marzo 2017
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Great customer service!
I have been to islanders in stores, and immediately loved their stuff. first time ordering online, shipping was quick and they were helpful over the phone! definitely a trust worthy website/ store.
18 marzo 2017
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Very happy with everything!
Fast service! Great product and very happy with everything! Thank you 😊
12 marzo 2017
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Great deal, great service, great shoes
Ordered my shoes here in two days-perfect!
12 marzo 2017
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