I am extremely disappointed with the service from Isaac’s Treasures. I sent a formal cancellation request BEFORE my order was dispatched. This request was completely ignored, and the item was sent a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ich bin super zufrieden! Die Auswahl an Produkten im Online-Shop ist großartig und der Bestellvorgang ist übersichtlich und einfach! Man hat diverse Zahlungsmöglichkeiten und selbst der Versand nach... Leggi di più
I’m so glad I stumbled upon isaac’s treasures because it has a great selection of wooden/open ended/educational toys. The owner also is very accommodating always willing to assist. A bonus is that the... Leggi di più
This just needed a little more communication than existed. But we are happy with reply from company and re visit star rating now . 4 working days of communication issues but past that now and... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
53 Kingsway North, LE3 3BD, Leicester, Regno Unito
- info@isaacstreasures.com
- isaacstreasures.com
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to use website
Easy to use website, quick checkout, great quality product and speedy delivery.
Another wonderful order
I have made many orders and have loved them all. The selection and variety of products is amazing and they keep adding more!! Customer service is wonderful, and always super helpful. I would highly recommend.
Very Happy
Easy site to order from, great competitive prices. We are very happy with our purchase.
Best small business for SEN toys
I’ve shopped with Isaacs treasures awhile now after discovering there reasonably priced and vast range of sensory toys and equipment. It’s become the go to small business for SEN supplies for my family. I’ve bought my son a few balance boards, the dizzy whizzy, a small indoor trampoline, fidgets and ooze toys that have been brilliant for helping with self regulation and more safer formats of stimming. The owner has always been helpful and friendly when I’ve enquired about things. Everything has always arrived wrapped securely and safely with a super fast turnaround from ordering. I’ve always been extremely impressed with the quality of the products and the prices are so reasonable especially for SEN equipment.
Fantastic company.
I have ordered a number of products from Isaac treasures over the year. Fantastic products, great customer service and fast delivery. Always a first choice for birthday and Christmas gifts!
Isaac Treasures is amazing
Isaac Treasures is amazing I brought a few items from them and the service was fantastic. there so helpful and there advice is great. I brought the connectix starter, Tonies starter kit and a few of the Tonies to add for my little girls birthday.,she absolutely love all the products and would recommend them to everyone. received quickly 5* service
Such an amazing company
I was really lucky to discover this company when making a last-minute decision to purchase some connetix the week before Christmas. The owner was v quick & happy to answer my questions & even allowed me to ammend my order. Despite the postal strikes & busy festive period I received my parcel very very quickly, and my children absolutely adored the products within it. There are soo many beautiful items on this site I will 100% be coming back to them again in the future. Totally recommend checking them out.
Fantastic business
Ordered several items for Christmas gifts and was really pleased with the quality and service.
The Boppi scooter is an absolute hit with our 2yr old, along with the tonie and I would 100% recommend.
Great service, great business and Donna’s knowledge is superb.
1 stop shop for all your good quality toys
Yoto stories for my grandson, a great success
Needed some more Yoto stories for my grandson who was in hospital. The Peter Rabbit stories arrived in a few days, my grandson loved them, great quality and service, thank you!

Risposta di isaacstreasures.com
Great store, slow international shipping
Great range of products however the company missed my first email enquiry and international shipping was expensive and took 6 weeks! However, communication was established eventually, product was delivered and works great. Would return.

Risposta di isaacstreasures.com
Little gem!
Lovely items for a very reasonable price. Quick delivery as well.
Thank you!

Risposta di isaacstreasures.com
Don't like such service
I purchased in this shop, and expect delivery cost 20$. I payed for the order and delivery. But after 1 week that manager sent me to pay 40$ more for delivery. 60$ total for delivery. It was to much for delivery cost, and asked to cancel my order.
Some time later manager wrote me a message
"The postage covers up to 2kg this is over 2kg so the postage has to be paid we have never promised anything. If you don't want to purchase then simply don't order.
I will pass this on for a refund minus the fees detailed in my last email "
I don't think it is good service not to tell me delivery cost at the beginning, and then charge me money if i don't agree to pay much more. They charged me 5GBP and 5% from my payment via GooglePay.
Approximate weight of my package is 2,9kg for reference. This weight i took for toy official website.
3 weeks passed from my purchase to refund
P.s
My message before was
"It wasn't my mistake. The delivery cost was 3 times more, that you promised.
However I don't won't buy from your store anyway
Cancel my order"
I don't think it is rude. I don't expect such price. In message before you wrote me that i have to pay money if I don't agree with delivery cost. I told you about my feelings. I don't want to pay extra 40$ that is why I have to pay money for cancellation.
P.p.s
Weight is 2.9kg on the official site connetixtiles.com /product/106-piece-pastel-ball-run-pack-au/

Risposta di isaacstreasures.com
I can’t comment as I have not received…
I can’t comment as I have not received my order yet or had any up dates on the order
I just hope it comes in time!

Risposta di isaacstreasures.com
Fantastic experience
Quality toys, fantastic customer service. Would highly recommend to anyone.
Durable Lanka Kade toys and great customer service!
We ordered Lanka Kade farm animals and a nativity set.
Our grandsons are enjoying both and the quality and durability are very good…we live in the southeastern US and our toys arrived in great condition…thank you, issacs treasures for your caring and efficient customer service….we will definitely order again!
Have ordered a few times of this site…
Have ordered a few times of this site all good quality and fast delivery
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