I am extremely disappointed with the service from Isaac’s Treasures. I sent a formal cancellation request BEFORE my order was dispatched. This request was completely ignored, and the item was sent a... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Ich bin super zufrieden! Die Auswahl an Produkten im Online-Shop ist großartig und der Bestellvorgang ist übersichtlich und einfach! Man hat diverse Zahlungsmöglichkeiten und selbst der Versand nach... Leggi di più
I’m so glad I stumbled upon isaac’s treasures because it has a great selection of wooden/open ended/educational toys. The owner also is very accommodating always willing to assist. A bonus is that the... Leggi di più
This just needed a little more communication than existed. But we are happy with reply from company and re visit star rating now . 4 working days of communication issues but past that now and... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
53 Kingsway North, LE3 3BD, Leicester, Regno Unito
- info@isaacstreasures.com
- isaacstreasures.com
4,1
Molto buono
283 recensioni
Ha risposto al 57% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Worrying ?
This just needed a little more communication than existed. But we are happy with reply from company and re visit star rating now .
4 working days of communication issues but past that now and thank you .
UPDATE -UPDATE 18/11
My wife has received a email from the company , the item ordered evidently was a pre order item and can’t be dispatched before the owning company release their orders .
So apologies received and we appreciate
we must also say , had we been aware it was a pre order scenario, we would have understood and not chased down .
18 novembre 2024
Non scritta su invito
Happy Customer
My product was packaged very well and arrived within the time frame. The children love it. Great buy!
27 ottobre 2024
Risposta di isaacstreasures.com
Thanks so much for your review so happy the children love your purchase :)
Such a wonderful company
Such a wonderful company! I was able to purchase a variety of resources for my reception children and my girls at home. High quality beautiful toys! Easy to order and quick delivery.
24 settembre 2024
Very swift delivery
Very swift delivery. Great choice of products at competitive prices.
29 settembre 2024
Hoppy Bunny Toni
I placed an order for hoppy bunny Toni it arrived promptly and was well packaged
4 settembre 2024
Great choice and arrived well packed…
Great choice and arrived well packed within48hours
29 agosto 2024
Quick delivery and great choice of toys…
Quick delivery and great choice of toys for the grandchildren
27 agosto 2024
Great range of open ended toys
I'm a returning customer to this shop. Love thru range, especially the open ended toys. Always great service and quick delivery, I also follow their social media, and I've noticed they have lots of deals, that are do worth it! Recommended!
30 agosto 2024
Non scritta su invito
Quick efficient service and an amazing…
Quick efficient service and an amazing range of products! I would buy far more if I could! I have never received any issues with delivery and items are always dispatched promptly. Cannot wait to use the new items at school next week.
24 agosto 2024
Non scritta su invito
Delivered promptly but the quality was…
Delivered promptly but the quality was not as good as expected
1 agosto 2024
Another amazing order!
Another amazing order that arrived 2 days later! We order a few times a month and every order is fulfilled within a day or two and with us a day later. We never shop anywhere else. Donna is lovely and goes over and above (even when I add items last minute). I love the face they offer clearpay and klarna which helps us out no end.
10000% recommend!
26 luglio 2024
Terrible Customer Service Experience
Terrible Customer Service Experience. I was charged additional shipping fees AFTER checking out on my order. Then, I was charged a cancellation fee that was not listed ANYWHERE during the check out process.
30 luglio 2024
Risposta di isaacstreasures.com
You ordered a U.K. only item this was not only clear on the collection but stated on the actual listing in bold writing however you still proceeded to order it. As you ordered to an address in Canada we can’t ship it for the standard postage hence being a U.K. only product so the additional postage invoice was sent as you ignored this info. The cancellation fee is to cover what your payment provider charged us as you decided to cancel, if we have no sale we have nowhere to soak this up. Again this is in our terms and would invite you to read the info available to you !
Risposta di isaacstreasures.com
Thank you so much glad your happy with your purchase !
Risposta di isaacstreasures.com
Thank you so much glad your happy with your purchase !
I paid by PayPal and took a while for…
I paid by PayPal and took a while for item to be shipped
27 maggio 2024
Risposta di isaacstreasures.com
Thank you so much glad your happy with your purchase !
I purchased the diy pallet kit and made…
I purchased the diy pallet kit and made my children a fantastic water feature. The delivery was very quick and the item itself was brilliant. I had to buy extra bendy tubes because I had a large pallet but I would definitely purchase from you again so thank you.
25 marzo 2024
Risposta di isaacstreasures.com
Thanks so much for your feedback x
Beautiful sensory board
Delivery was quicker than expected.
The item I ordered is beautiful and my twins love it. (It’s even better in person)
28 marzo 2024
Risposta di isaacstreasures.com
Thanks so much for your feedback x
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