Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Is this a site ??? Dumb site !!!! I am trying to change my mobile number and trying to add valid number it says enter valid mobile number I tried 4-5 times , then I click on send OTP, I receiv... Leggi di più

Valutata 1 stelle su 5

We have booked 3AC tickets from Ltt to Tirunelveli train after paying heavy amount of ticket with daughter IRCTC not considering a lady with child given RAC and even after that the service of giving p... Leggi di più

Valutata 1 stelle su 5

ITCTC is looting the common people. You can never book tatkal tickets. They purposly block users from booking the tickets displaying some connection error. And by chance if you get out of it, if you t... Leggi di più

Valutata 3 stelle su 5

I was passenger on vande Bharat from kollam to ernakulam.Hospitality was good except a white piece of vellayappam supplied along with breakfast was found to be dry as if expired. Being a buisness clas... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,3

Pessimo

TrustScore 1.5 su 5

446 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Dear Sir/Madam,

Dear Sir/Madam,

I would like to file a complaint against the Ticket Examiner (TT) on my train journey.

I had booked 2 confirmed seats, but during the journey the TT did not give me both seats. He asked for extra money, even though I already had a valid ticket. In spite of paying the full fare, I was not provided proper service and faced inconvenience.

The behavior of the TT was unprofessional and unfair. This caused mental stress and discomfort during my journey. Such actions are not acceptable and damage the trust of passengers in Indian Railways.

I request you to kindly investigate this matter and take strict action against the concerned staff. I also request a refund/compensation if applicable.

Journey details (for reference):
He need extra money from everyone
Please take a action on this type of behavior Thankyou

17 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

No information about the platform till…


No information about the platform till last moment. No information where the boogie number is. When we arrive at Yashawanta pura railway station, information board showing advertisements. Keep ads separate not on the information board. Once entered to the there should be proper guidance to reach boggie number. I hope feedback will taken.

3 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

In their shirt written "no tips pls..

In their shirt written "no tips pls... par wo log safar ke 24 hours se pehle hi aakar paise mangne lag jate to ... online qr code se vi ye log tips lete hai
Bathroom or middle space vi thik se saaf nhi karte ye log

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Worst experience I am travelling in…

Worst experience I am travelling in train no. 12956 jaipur to mumbai central worst worst worst experience seat booked in S1 near general coach but captured full coach by general public women's are not even able to go washroom as the general public seated in washroom complaint registered 2 times no resolution till now. From railmadad or IRCTC.

18 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Tried to complete the profile at the…

Tried to complete the profile at the registration stage, which shockingly after spending over a day doing everything possible a Tech savvy person can do, I am still unable to complete. Hence, this adding more delay in booking my train ticket under foreign quota.
They were very quick to take my registration fee of £1.10 sterling.
Raised a feedback and provided relevant screenshot, still waiting for any update if they are able to resolve or refund my fee.
Will have to find an alternative to train, will lose a customer if they are unable to resolve.

14 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Main १२/१२/२५ ko train no

Main १२/१२/२५ ko train no. ०४१५१ special train se travel kar raha hu
Uska anubhav itna ganda hai ki, wo train general train jaise thi
Us main non reservation person ki koi limit nahi thi
Main rail madad se help magi lekin koi samadhan nahi mila hai

Our Rail Madad Reference No. 2025121206418

Main माननीय rail मंत्री जी से कहना चाहता हु कि आप स्पेशल ट्रेन चलाओ ही ना ,क्यूं की shrif special train ke naam pe wah train general train jaisi service deti hai

Kyu ki hame bahot takleef huwi hai ,hum aapna safar acha ho isliye special train se suffer karna chahte hai but Aisa nahi huwa hai

Jitni bhi special train jyada tar delay , no cleaning, poor service ka Anubhav hua hai

Aapko पॉलिसी को आपको चेंज ओर स्टिक करना होगा

12 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

OUR worst experience EVER

OUR worst experience EVER. We travelled from London. United Kingdom.
I don’t know where to start the train was not clean we paid for first class as we travelling with children! We had to clean it ourself. We had to ask the guy to mop the floor even then was dirty. The table, windowsill was very dirty like it’s never been cleaned we had to clean with baby nappy wipes.
The blankets and white sheets not been washed was dirty.
The BATHROOM had to bleached every time we go to the bathroom.
The staff charged us more for food and drinks for what’s on the menu. Then when we asked them for the receipt they said they will come back and not come back for a while then they say we can’t give receipt but we challenged them saying we brought something we have a right for receipt then the guy brought the receipt of the CORRECT AMOUNT . And gave the cash back.
On the way back same thing happened not been cleaned. No water in the bathroom. Bedsheets all dirty and blankets. A drunk guy kept coming up and down some locks where not working no other person should be allowed in first class especially we paid alot to be away from all that. No security on the train.

For what we paid first class we got the worst ever experience on the way to Nanded and on way back to Ludhiana

Just worst experience EVER.

Don’t ever use it

11 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I didn't get food cause ofmine small mistake

The worst thing was that i didn't get my food and the railways by Mr is very bad.the experience in shatabdi express is quite low or cheap
The food used is staled and not to much good. Till now I m in journey in this train and i need my meal as soon as possible.shatabdi exp. C-12 6,7,8
Time today 8 dec 3:10 9:15
I request that i need my meal

8 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

No support from RPF personnel

Hi I travelled on 15th October from SKLM to KJM. I observed some passengers travelling from HWH were smoking in the train. I've registered a complaint for the same. the police personnel has contacted me and they met me at BZA. However, they asked me to provide photos of the proof and did nothing. they took a photo with me and uploaded in their portal and closed the complaint. they also asked me to send the feedback message i received it from IRCTC & they've given the feedback as very good service. My rail madad reference number is 2025101506276. I would request the officials to look into it and proper action to be taken.

15 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

I would love to give negative star…

I would love to give negative star rating to this Indian railway, train is already late by 3.5 hrs and after reaching the desti the train Is standing on outer for more than an hour. Worst service indian railway and no hygiene. They don't care anything about related to time or anything. Worst only they just snatch money bloody service bloody IRCTC

24 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Train no.11013

Train no.11013. waiting at Hosur (HSRA). TRAIN TO arrive at 11.10pm still not known where the train is. Today 16.11.2025. worst train. Can't bear chilly weather at Hosur railway station. Please don't book this train

16 novembre 2025
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più