Didn't wait long to have the survey done and then relatively quick to email the comprehensive L2 report. Good allround experience, even better if a bit cheaper, it's another cost on the moving cost!
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Scopri cosa dicono le persone
slightly slow on the survey booking but more down to vendor holidays than the surveyor, asked if the report could be expedited due to loss of a week or so, it was done within 24 hours, much appreciat... Leggi di più
L'azienda ha risposto
Very efficient service. Got booked in quickly and a date set for my level 2 survey. The quote was a good price and the survey was done quickly which I had requested. Very good communication throughou... Leggi di più
L'azienda ha risposto
I obviously never met who did the survey, but they seem to have done a very thorough job of the report. I was very pleased with what was checked as I only had a level 2 survey. I would recommend.
Dettagli dell'azienda
Scritti dall'azienda
IQS Chartered Surveyors is an independent, RICS-regulated surveying practice based in Manchester, with over 35 surveyors providing local expertise nationwide. Established over 28 years ago and family-run. We specialise in Level 2 and Level 3 Home Surveys, Market Valuations, Drone Surveys and Snagging Surveys, helping buyers and property owners make informed decisions. We believe understanding your property should be straightforward. Our reports provide clear, practical advice on its condition, highlighting defects, potential risks and areas requiring further investigation. From your initial enquiry to discussing your survey findings, our dedicated support team and experienced surveyors are here to guide you through the process with professional service and clear communication..
Informazioni di contatto
158-162 Bury New Road, M45 6AD, Manchester, Regno Unito
- 01617679862
- info@iqs.co.uk
- iqs.co.uk
4,6
Eccellente
178 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 28% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great experience
Great experience! Quick and was able to squeeze survey in when there was a cancellation!
2 luglio 2025
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Risposta di IQS Chartered Surveyors
Thank you for the great feedback. We're glad we could accommodate your survey quickly and make the most of a cancellation slot. It’s always a pleasure to help where we can, and we’re happy to hear you had a positive experience with us.
I contracted them for a level 2 survey…
I contracted them for a level 2 survey which was conducted as scheduled and the report was in clear and easy to understand language. Useful Recommendations were made and I am well pleased
3 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your lovely feedback. We're pleased to hear that your Level 2 survey was carried out as scheduled and that you found the report clear and easy to understand. It's great to know the recommendations were helpful, and we’re delighted that you're happy with the service.
Good quality report and useful…
Good quality report and useful information/ images. The only downside it is take 2-3 weeks book the survey and then 5-7 working days to get the report, this is a double what other companies do.
7 luglio 2025
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Risposta di IQS Chartered Surveyors
Thank you for your feedback — we’re glad to hear you found the report to be of good quality, with useful information and images. We always aim to provide thorough and detailed surveys, and we truly appreciate your comments on the quality of our work.
We also understand your concerns about the timeline. We've been experiencing a high volume of bookings recently, which has pushed back our availability. That said, we're always working on ways to improve efficiency without compromising on quality.
Helpful, clear and no jargon
My level 3 survey report was very helpful, clearly written without jargon and included lots of photos of the property to show the issues highlighted. The summary was helpful to direct immediate and longer actions advised, as well as an assessment of the cost of carrying out that work.
The report also came back to me in good time.
10 luglio 2025
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Risposta di IQS Chartered Surveyors
Thank you so much for your thoughtful review. We’re really pleased to hear that you found your Level 3 survey report helpful, clear, and easy to understand. It’s great to know the photos and summary helped highlight key issues and guide your next steps, including the cost assessments.
We’re also glad the report reached you in good time — delivering both quality and efficiency is something we always aim for.
Report was thorough and gave us good…
Report was thorough and gave us good level of detail, however it did take quite a while to be sent over to us
9 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your feedback. We're glad to hear you found the report thorough and detailed. We appreciate your patience regarding the delivery time and understand the importance of timely communication. We'll take this on board and aim to improve our turnaround going forward.
Good
Good, we’ve had a few surveys done in different houses and I wouldn’t put them at the top of the list, but quite high! .. the review was minimal and I did have to chase now and again because you’re not really kept up to date however they were friendly and answered the phone everytime and honestly overall it was very quick. Booked me in faster than I expected too etc. I’d use them again.
25 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you so much for your feedback. We’re glad to hear that overall you had a positive experience with us, and we appreciate your understanding on the communication side of things. We’re always looking for ways to improve and will certainly take your comments into consideration. It's great to know that you felt the process was quick and that we were able to get you booked in faster than expected.
Highly Disappointing
I chose this company based on good reviews.
In my opinion the only good thing they do is answer the phone.
They take your money first and sit on it.
No communications. I have had to chase and chase to get them to book in the survey, to send me the report and then i find they didn't carry out the roof drone survey that i paid extra for, but they didn't tell me it hadn't been done - it was left to me to realise this and to call them up to demand my money back! Then they muttered something about high winds preventing the drone survey which i believe to be false. Most sections of the received report advise me to get a specialist to survey, so what was the point in me paying them? I won't recommend this company.
30 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and apologise for the delays and lack of communication you encountered. It’s always our goal to provide clear communication and a high level of service. Regarding the report, we strive to ensure that all sections are relevant and tailored to the client’s needs, and we’ll review the specifics of your case to better understand what went wrong. We genuinely appreciate your feedback as it helps us to improve. We’re committed to addressing the issues you've raised internally to ensure they don’t happen again.
Very easy to book online
Very easy to book online, met timings agreed and report was very thorough
16 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your kind feedback. We’re glad to hear that you found the booking process easy and that the report met your expectations.
Easy communication with very pleasant…
Easy communication with very pleasant personnel. Every level/stage was explained in detail and in a comprehensive manner. Quick service and a fast result was received. Would certainly recommend the company.
20 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your kind words. We’re thrilled to hear that you had a positive experience with our team and that everything was explained clearly and thoroughly. We always aim to provide quick and efficient service, so it’s great to know we met your expectations.
Quite disappointed
Quite disappointed with the arranging of the level 3 survey being booked in. After 4 phone calls to the office and over a week after sending the money for the survey it was finally booked in. One of the 4 times I rang them they put me on hold to ring the estate agent to book the survey in this was after over a week of waiting for it to be booked in felt this was very unprofessional. Also payed extra for the drone survey of the roof and it didn’t seam like it was worth the extra after only getting a couple pictures of the roof I thought considering it was £100 more it would of been way more in depth.
19 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for sharing your feedback. We’re really sorry to hear about the issues you encountered with booking the Level 3 survey and the delay in getting everything arranged. We understand how frustrating it can be to chase up multiple times and we apologise for the lack of timely communication during that process. We’ll be reviewing your case to ensure this doesn’t happen again.
I would recommend IQS surveys
I would recommend IQS surveys, the report we received was very detailed and informative on different areas which we did not originally see on our viewing. It allowed us to understand any improvements which are needed within our property and gave us a large peace of mind!
12 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you so much for your positive feedback. We’re happy to hear that the report was detailed and helped you gain a clearer understanding of the property. It’s great to know it provided you with peace of mind and insight into the improvements needed.
Quick and efficient
Quick and efficient! Very friendly and reasonably priced. Thanks guys!
11 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your five star review. We’re glad to hear you had a quick and efficient experience with us and we really appreciate you highlighting our friendly service and reasonable pricing.
Fast response and very professional
Fast response and very professional
10 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your feedback. We’re so glad to hear you had a fast and professional experience with us.
IQS Surveyors were brilliant.
IQS Surveyors were brilliant.
Their Level 3 report was detailed, clear, and instrumental in helping us negotiate a better purchase price. It highlighted key issues we wouldn’t have spotted ourselves, and gave us the confidence to push for a fairer deal. The report arrived within the promised 5–7 day timeframe too. Couldn’t recommend them enough – professional, thorough, and absolutely worth it.
11 giugno 2025
Risposta di IQS Chartered Surveyors
Thank you so much for your fantastic feedback. We’re delighted to hear that the Level 3 report was so helpful in your negotiations and that it gave you the confidence to secure a fairer deal. It’s great to know that our service lived up to your expectations and that we delivered the report within the promised timeframe. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you.
Level 3 Survey
Level 3 Survey - Generally very good value and thorough report. I emailed a number of times to specify certain items for extra attention and highlight areas of slight concern, these were reported on in good depth. The only criticism and improvement I feel could enhance the service for the buyer is a direct call from the surveyor prior to date of survey to discuss any areas of specific note or concern, this would ensure complete coverage and piece of mind for the buyer. Report was received on 7th working day after, I did call in the afternoon to check it was being sent and was told it was in QA. I have no negative concerns and would recommend IQS for quality & value. Thank you
4 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your detailed feedback. We’re really glad to hear that you found the Level 3 survey valuable and that the report addressed the areas you highlighted. Thank you for your patience with the report timing, and we’re glad to know it met your expectations. Your recommendation means a lot to us, and we’re happy to have been able to assist you.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Brilliant service from start to finish! The team made the whole process completely stress-free. Clear, professional, and super efficient – I couldn’t have asked for better. Highly recommend!
11 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you so much for your kind words. We’re thrilled to hear that we were able to make the process stress free for you. It’s always our goal to provide clear, professional, and efficient service, so we’re glad to know we hit the mark.
Really happy with the level 2 survey…
Really happy with the level 2 survey IQS carried out. The report was thorough and we received it under a week after the survey was conducted. I would definitely recommend this company.
4 giugno 2025
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Risposta di IQS Chartered Surveyors
Thank you for your review.
Poor level 3 survey + (missing) drone
Paid for a level 3 survey plus a drone survey. The survey was nearly a week late being received (should have been Friday at the latest, was late Tuesday when received - 2 weeks after the survey was done) and, when it was, the content was very light and actually didn’t help understand much about the condition of the house. It felt rushed, didn’t do some of the elements it was supposed to and lacked professionalism. The drone survey is still missing and, rather than doing it, they can’t be bothered so have offered to refund that element (I have not had a refund to confirm). This organisation lacks any form of quality so I would strongly advise looking elsewhere if you need peace of mind on a house purchase. They state to contact them to discuss but all they do is say they will chase or they will speak to someone else but I never got any kind of update and had to continually call and chase
10 giugno 2025
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Risposta di IQS Chartered Surveyors
Dear Mr Bradley,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you feel your experience fell short of expectations.
We understand how important a thorough and timely survey is during the home-buying process and we apologise for the two-day delay.
We pride ourselves on the quality of our reports. All of our reports are completed by fully qualified staff and signed off by senior management for quality assurance.
Due to the weather on the day, we were unable to fly the drone safely in wet conditions - hence the refund for that part of your report.
We are happy to discuss your concerns in more detail if you wish to contact us directly.
Thank you
Excellent service
Excellent service. They were very prompt in doing the survey and were very professional and friendly. The report was comprehensive and clear.
22 aprile 2025
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Risposta di IQS Chartered Surveyors
Thank you for your 5* review.
Had a great experience with IQS from…
Had a great experience with IQS from booking through to receiving my report. Lucas was really helpful when I had questions and they allow you to speak to the surveyor after receiving your report. I received my report within a few days of the survey taking place which allowed us to review it in plenty of time before our move. Great service throughout!
1 maggio 2025
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Risposta di IQS Chartered Surveyors
Thank you for your feedback, it's really appreciated.
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