I CAN'T BELIEVE YOUR SYSTEM DOESN'T WORK FOR PAYMENTS AND YOU JUST DISAPPEAR IPs AFTER ALL THE WORK WE PUT INTO REFERRING THE IP TO OUR NAME. THIS DOESN'T WORK!!! WE'RE SWITCHING PLATFORMS... THANKS F... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I've used IPXO before and had a very positive experience, which is why my recent purchases have been so disappointing. Several things went wrong this time. The automatic route object creation that's... Leggi di più
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Netwise has utilised the services of Heficed, now IPXO, over the course of several years, namely in order to monetise our excess IP pool. Their control panel and it's ease of use are polls ahea... Leggi di più
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Update, IPXO responded quickly, will work with them to shutter the activity. Thanks! I work in Cyber Security, all the IPs I see from IPXO are fraud attempts, specifically a counterfeit check ring... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
IPXO is the all-in-one Internet Protocol platform dedicated to simplifying IP address management for businesses. We provide efficient solutions for IP acquisition, management, security, and data intelligence, enabling companies across 75+ industries to lease and monetize IPv4 and IPv6 resources efficiently. With a focus on creating a more secure and sustainable IP ecosystem, IPXO sets a new standard for efficient IP management, offering business-grade solutions – such as DNS management, abuse management, IP reputation, delegated RPKI, and more – to organizations in any industry.
Informazioni di contatto
9 Appold Street , EC2A 2AP, London, Regno Unito
- contact@ipxo.com
- ipxo.com
2,6
Scarso
81 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 83% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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I CAN'T BELIEVE YOUR SYSTEM DOESN'T…
I CAN'T BELIEVE YOUR SYSTEM DOESN'T WORK FOR PAYMENTS AND YOU JUST DISAPPEAR IPs AFTER ALL THE WORK WE PUT INTO REFERRING THE IP TO OUR NAME. THIS DOESN'T WORK!!! WE'RE SWITCHING PLATFORMS... THANKS FOR NOTHING!!!
9 giugno 2026
Non scritta su invito
Risposta di IPXO
Hello,
We're sorry to hear about your experience and understand how frustrating this situation must be.
We'd like to investigate what happened. Payment issues and IP status changes can occur for different reasons, and we'd like to review the specific circumstances of your case.
Please contact our support team via live chat on our homepage. We'll be happy to look into this and work toward a resolution.
A disappointing decline from a previously great service
I've used IPXO before and had a very positive experience, which is why my recent purchases have been so disappointing. Several things went wrong this time.
The automatic route object creation that's supposed to be part of the service didn't happen. When I raised it, support did not actually validate the route objects, and ticket replies came far too late to be useful. For IP leasing, where correct IRR and routing records are the whole point, these aren't minor issues.
I hope IPXO takes the user experience seriously again, because right now this is a real step down from the quality I remember. Faster support, proper validation of records, and following through on the automated record creation you advertise would go a long way.
1 giugno 2026
Non scritta su invito
Risposta di IPXO
Hello, Hamidreza,
Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had. This is not the standard of service we strive to deliver.
Unfortunately, we encountered an issue with one of our third-party partners, which caused an unexpected delay in your service.
We truly hope to have the opportunity to make this right for you in the future. Please don't hesitate to reach out to us directly if needed.
As per usual slow "support"
As per usual slow "support" - and non existing service
They reply faster on here (Trustpilot) than they reply to support emails!
30 gennaio 2026
Non scritta su invito
Terrible support
Terrible support, we only use it because they're cheap. But their support is about as helpful as a chimpanzee at a computer. They can pound away at the keyboard, but little else.
27 ottobre 2025
Non scritta su invito
Risposta di IPXO
Hello, Samuel,
We apologize for any inconvenience you may have experienced. If you share your ticket number, we will escalate your issue.
IPXO is on top of things
On the rare occasions when IPXO reaches out, it's either to proactively ask to improve the existing service or ... well, they just simply let me know they improved that service for me.
1 ottobre 2025
Non scritta su invito
We listed our IP addresses
We listed our IP addresses, adjusted the price as needed and we get our payments regularly.
We tried moving to another platform for higher prices, but the other platform wants us to commit for some money before they find us clients. Here we pay a fee to the platform, but only when our addresses are leased.
1 ottobre 2025
Non scritta su invito
The ability to manage ROAs and announce…
The ability to manage ROAs and announce from multiple ASNs via their panel simplifies routing strategy.
4 settembre 2025
Non scritta su invito
Tickets are answered very slow
Tickets are answered very slow ! This is a b2b model and it should have a very fast ticket reply.
We have a ticket since 3 months without any reply
And a ticket since 36 hours without any reply
#1865295
#1828193
7 settembre 2025
Non scritta su invito
Risposta di IPXO
Thank you for bringing this up and for sharing your experience. We sincerely apologize for the delay in resolving your tickets and understand how frustrating it must have been, especially when timely communication is critical in a B2B environment.
After reviewing your case, we identified a mix-up in how the inquiries were handled, leading to extended response times. We’ve since clarified the situation and ensured everything is now on track.
We value your feedback and are taking additional steps to improve how similar cases are managed in the future to prevent delays. Thank you again for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
Sincerely,
IPXO Team
We use IPXO to monetize idle IPs from a…
We use IPXO to monetize idle IPs from a legacy allocation. Returns are steady, and the platform does the heavy lifting.
1 settembre 2025
Non scritta su invito
We’ve shifted part of our…
We’ve shifted part of our infrastructure to leased IPs via IPXO to avoid long procurement cycles. No major issues, support was fast to engage when asked.
27 agosto 2025
Non scritta su invito
The interface is streamlined
The interface is streamlined, allowing us to access enterprise-grade IPs with minimal steps. Compared to other providers, IPXO simplifies what is often a complex process.
3 luglio 2025
Non scritta su invito
Risposta di IPXO
Thank you for the thoughtful feedback! We’re glad the platform’s simplicity has made a difference for your team. Making IP leasing intuitive and hassle-free is our top priority, and it’s great to hear that reflected in your experience.
Sincerely,
IPXO Team
Appalling service with very aggressive…
Appalling service with very aggressive tactics. Avoid renting from this subnet provider.
5 luglio 2025
Non scritta su invito
Risposta di IPXO
Thank you for sharing your experience. We're sorry to hear that your interaction with our service felt negative. We take this feedback seriously, as it helps us identify areas where we may have fallen short and need to improve.
While we can't change your experience, we're committed to improving our services based on the feedback you and others provide. We hope that we'll have an opportunity in the future to regain your trust.
Sincerely,
IPXO Team
IPXO
IPXO,
Highest quality, i get fast response and easy help, thanks to Nora for helping me.
15 maggio 2025
Non scritta su invito
Risposta di IPXO
Thank you for your kind words! We're happy to hear that you received quick and helpful support, and we’ll be sure to pass your thanks along to Nora. Providing high-quality service is what we strive for, and it’s great to know we delivered.
Sincerely,
IPXO Team
Scam and force to take extra money from…
Scam and force to take extra money from user without any confirmation they charged your account
13 maggio 2025
Non scritta su invito
Risposta di IPXO
Thank you for bringing this to our attention. We’re very sorry to hear about your experience and understand how concerning unexpected charges can be.
At IPXO, all fees and billing terms are outlined during the checkout process and in our Terms of Service. We never intend to charge clients without proper notice, and we’d appreciate the opportunity to review your case in detail to determine what happened and make things right.
Your feedback has been escalated to our team for further investigation. Please reach out to us directly so we can assist you further and work toward a resolution.
Sincerely,
IPXO Team
Scamming small companies
1h after leasing my subnet, I got an mail from an account manager stating that I even have to pay more if I don’t want to loose my leased subnet after a month.. really weird, feels like a scam.
But way worse; they won’t deliver the ip to my ASN since it’s “too new” (3days) while they’re mentioning 24h.
Also they won’t cancel my order, or give me a partial chargeback.
DON’T GO WITH THIS COMPANY, THEY SCAM SMALL COMPANIES
17 aprile 2025
Non scritta su invito
Risposta di IPXO
Thank you for sharing your experience. We sincerely regret that your initial interaction with IPXO did not meet your expectations. We understand how frustrating it can be to face unexpected charges and ASN-related restrictions.
To clarify, while you usually can assign ASNs that are at least 24 hours old, we're dependent on RIPE NCC data synchronization, which can occasionally take up to 48-72 hours in such scenarios; however, we acknowledge that it should be communicated more clearly upfront.
Regarding your billing concerns, we’re sorry to hear that the cancellation options were not clear. While our termination rules are explained in our Terms of Service, we are constantly working on improving transparency and flexibility for new clients.
Your feedback has been escalated to our team for further review, as we are committed to refining our policies and communication practices. Please know that we are taking this matter seriously. While we can't change your past experience, we're committed to improving our services based on the feedback you and others provide. We hope that we'll have an opportunity in the future to prove our commitment to customer satisfaction and regain your trust. Thank you again for your honest feedback - it’s instrumental in helping us improve.
Sincerely,
IPXO Team
Unreliable and untrustworthy
Randomly closed our company with no reason and no ability to contact them
11 marzo 2025
Non scritta su invito
Risposta di IPXO
Thank you for taking the time to share your experience. We deeply regret that your first interaction with IPXO left you feeling this way. We acknowledge the frustration and inconvenience caused by the unexpected account closure.
It's standard protocol for us to review the company before considering the account's approval to maintain a secure environment for all our users.
We appreciate your feedback and will use it to review and improve our procedures, particularly our communication methods during account verification processes. Your feedback has been shared with our team, as we are continuously working on enhancing the customer experience. Thank you for helping us become better.
Sincerely,
IPXO Team
Subnets being terminated in less than 3…
Subnets being terminated in less than 3 weeks. How can companies migrate hundreds of clients with such notice period ? IPXO poses a serious risk to businesses by not enforcing more strict conditions with IP lesser.
10 gennaio 2025
Non scritta su invito
Risposta di IPXO
We're sorry to hear about your negative experience with our service, and we understand how frustrating it can be to encounter such issues.
At IPXO, we are continuously working to improve our processes and minimize disruptions for our clients. Your feedback has been shared with our team as part of our ongoing efforts to enhance the stability and reliability of our services.
Sincerely,
IPXO Team
Terrible company
Got an invoice for 112.31yet was charged 299. Lost the paypal dispute for the reason "Client got charged the correct amount". Easier to just go to cogent or some other ISP and get IP's that way.
26 dicembre 2024
Non scritta su invito
Risposta di IPXO
Thank you for taking the time to share your experience. We deeply regret that your first interaction with IPXO left you feeling this way.
Your feedback has been shared with our team, as we are committed to investigating and addressing such concerns to ensure a better experience for our clients moving forward. If you could provide more details regarding your case please send us a message at support@ipxo.com.
Sincerely,
IPXO Team
Very bad billing system
Very bad billing system. Service often got cancelled by system because their billing system takes very long time to verify the payment until it get cancelled before payment get approved
11 luglio 2024
Non scritta su invito
Risposta di IPXO
Thank you for your honest feedback and for taking the time to leave a review. At IPXO, we strive to meet the needs of every client and your input helps us improve our services.
Your feedback has been shared with our team, as we are continuously working on enhancing the customer experience. Thank you for helping us improve, and we hope to have the opportunity to serve you better in the future.
Sincerely,
IPXO Team
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