Excellent experience from start to finish. The staff were friendly, knowledgeable, and helped me choose the perfect frames. My glasses arrived quickly, fit perfectly, and the quality is outstanding. M... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Excellent experience from start to finish. The staff were friendly, knowledgeable, and helped me choose the perfect frames. My glasses arrived quickly, fit perfectly, and the quality is outstanding. M... Leggi di più
L'azienda ha risposto
IOLLA were recommended to me by someone who had bought their glasses from them at a branch in Scotland. I needed prescription sunglasses for driving so went along to the Richmond branch to see wha... Leggi di più
L'azienda ha risposto
Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Leggi di più
L'azienda ha risposto
The team were super helpful and after much deliberation I chose my fab new glasses. Great value stylish, quality glasses with excellent customer service Iolla is an absolute gem of a find. I'll be hea... Leggi di più
L'azienda ha risposto
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
12 Hill Street, TW9 1TN, Richmond, Surrey, Regno Unito
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
IOLLA were recommended to me by someone who had bought their glasses from them at a branch in Scotland.
I needed prescription sunglasses for driving so went along to the Richmond branch to see what they had. I was hugely impressed by the range that they have, so much choice! I have a narrow face so it can be difficult to get glasses that aren’t too wide for me but I found several options.
James who assisted me, was super helpful, friendly and patient. I can honestly say that I have never been so happy with sunglasses! I very rarely wear sunglasses because no matter which ones I wear, I cannot see clearly enough.
I will definitely be returning for reading glasses.
I would also like to add that the assistant that I saw on collection of the glasses was also very friendly and helpful. So refreshing to have such a pleasant experience when purchasing glasses.

Risposta di IOLLA - Richmond
Great service and a wide choice at a great price, thank you. I love my new Iolla glasses and highly recommend.

Risposta di IOLLA - Richmond
Excellent experience from start to finish. The staff were friendly, knowledgeable, and helped me choose the perfect frames. My glasses arrived quickly, fit perfectly, and the quality is outstanding. My vision is crystal clear, and I’ve received lots of compliments. Highly recommend for great service and high-quality eyewear!

Risposta di IOLLA - Richmond
Great service from knowledgeable staff. Great product at a great price. What more is there to say other than we will be back

Risposta di IOLLA - Richmond
The team were super helpful and after much deliberation I chose my fab new glasses. Great value stylish, quality glasses with excellent customer service Iolla is an absolute gem of a find. I'll be heading back for some prescription sunglasses.

Risposta di IOLLA - Richmond
Excellent and very quick service. This is a new nice shop and the staff are very friendly and helpful. I love my new glasses.

Risposta di IOLLA - Richmond
My wife discovered Iolla in Richmond recently so next time we were visiting Richmond we called in. Merlin was
Friendly & helped my wife find a frame that suited & fitted her. We ordered varifocals & a blue light thin lens which would help to protect her eyes from computers.
1 week later we called in to have them fitted/ adjusted by Merlin. My wife is very happy with them. Thank you Merlin.

Risposta di IOLLA - Richmond
Amazing service, price and glasses quality. Far easier than anywhere else. Thank you for your help!

Risposta di IOLLA - Richmond
Got a new pair of prescription glasses from the Richmond store. Excellent customer service and experience and good value too.
Thank you!

Risposta di IOLLA - Richmond
The staff, the ambience and the products made it a great experience.
Great value for money, fashionable too!

Risposta di IOLLA - Richmond
Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday.
Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were going to cost.
They arrived on time and are perfect.
James and Merlin in the store were excellent. Great product offering, great service, great staff.

Risposta di IOLLA - Richmond
Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.
I'd been eyeing a similar pair of Ray-Bans at roughly twice the price.. around £200 vs £100 here. The Iolla pair wins on fit, colour and overall look, and the polarisation has been a game-changer after years of squinting through non-polarised Ray-Bans in the London glare.
Same quality, half the price, much nicer buying experience. Highly recommend.

Risposta di IOLLA - Richmond

Risposta di IOLLA - Richmond
Fabulous styles at a price you understand. The service is personal and honest, the friendly and informative team offer advice you can trust.

Risposta di IOLLA - Richmond
Unusual choice of frames. Friendly ,knowledgeable staff, without a hard sell approach

Risposta di IOLLA - Richmond
Travelled from Oxford to Richmond to visit the new store. Wasn't disappointed, a beautiful store with exceptional customer service. So many frames to pick from. Decided to purchase 2 pairs. Arrived in store within a couple of weeks. Very happy with my purchase.

Risposta di IOLLA - Richmond
The team in Richmond are brilliant. Friebdly, great advice and they know their stuff when it comes to prescription glasses as well. Frames are all at a fixed price and there is a load of choice

Risposta di IOLLA - Richmond
Hurray - now there’s a new Iolla in Richmond. Really good selection of lovely well made frames in a great variety of different styles & colours which are light & well fitting. The staff are knowledgeable and friendly. I bought 2 pairs of glasses & 1 pair of sunglasses. The value for money is incredible as it includes frame & thin lenses. As my prescription is complicated & I need varifocals it was more than the standard price but I still paid for 3 pairs what it would cost for 1 pair in other contemporary independent glasses stores. Can’t recommend highly enough. Thank you to James & all the staff.

Risposta di IOLLA - Richmond
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.