Internet Reptile Recensioni 573

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 1 stelle su 5

Ordered a cork background for my vivarium, £50+. Receive an e mail saying it was being packed and they would send a further email with despatch details. Didn't hear anymore for a week. Chased the ord... Leggi di più

Valutata 5 stelle su 5

I knew exactly what I wanted and chose IR for its great pricing. Website was easy to navigate and item was delivered in good time. Got a nice email from one of the owners thanking me for my first purc... Leggi di più

Valutata 5 stelle su 5

I placed an order to set up our first vivarium for my daughter's bearded dragon. The items we're posted in excellent time and really well packaged. Sadly, we had an out of box failure of a Uvb li... Leggi di più

Valutata 5 stelle su 5

We're a budgie charity in the north west & have had a great experiences buying from these guys. We buy our UV bulbs & cork bark products - all great availability on the website, delivery & packaging e... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

573 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Amazing customer service!

Amazing customer service!
I placed an order and needed my stuff in a hurry as am rescuing a small tortoise. I asked for a faster delivery if I paid and it was no issue with them. Got my stuff the following day. However the delivery service lost one of my boxes. As soon as I emailed they sent the stuff out for delivery same day. Will defo be using for all my tortoise stuff from know on.

23 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service- highly recommend

Delivery was so fast and I was updated the whole time. Such a great service. The crickets arrived alive and there were so many in the box and all in great condition. I am going to try the substrate but it looks fabulous. Such a positive experience all round. Thank you

16 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I ordered some honey sticks for my…

I ordered some honey sticks for my buddies and after few days received email that “we have cancelled your as per your request and money have been refunded” which I didn’t even know.
I contacted them and come to know that they don’t have in stock WOW what a way to cancel an order, so unprofessional
And I am still waiting for my money back as it have not hit my bank yet. Not a good experience and won’t give them a second chance. Bye for ever

10 maggio 2025
Non scritta su invito
Valutata 4 stelle su 5

Competitive Prices, Reliable Shipping

Internet Reptile have a great range of products at competitive prices, & do really fast shipping; keeping one updated. This is important for me, as my work hours make it near impossible for me to be at home for deliveries; so things MUST come on my days off, & due to Internet Reptiles fast dispatch, it's easy for me to calculate for the arrival to be on one of my days off. Also, I ordered a replacement tank for a 6-7 year old one that was just past it's best, so pick up would have been really hard to do due to the weight.

5 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Ordered over £200 worth of items from…

Ordered over £200 worth of items from here. Over two weeks later we are still without the order or a refund.
They claim it was delivered ‘to a safe space’ which the delivery company states was at our front door on full view of everyone on a main road.
Internet reptile are saying it’s nothing to do with them.
So if you order from here, stay in your house from the moment you order until you’ve received your item coz you will get no help if it’s not delivered and they will just abandon the parcel. The delivery company have tried to intimate us and an elderly neighbour, snooping around after we raised the issue, internet reptile do not care.

13 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Won't shop anywhere else

Internet reptile is my genuine "go to", for all things needed for my scaly family.
Best prices!
Easy to use website!
Huge selection!
& fab postage!
Happy to recommend to everyone.

8 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Internet Reptile has got their act…

Internet Reptile has got their act together. Great products for all your reptile needs. Orders are processed quickly and delivered when they say they will. All the products I have purchased for quite a large collection have arrived on time and packaged for delivery correctly. In all the times I have used Internet Reptile I have not had one problem and that's why they are my go to online supplier. 5 Stars from me.

30 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Great Company

Great Company, the large locusts are on the smaller side, but I have no issues with the company at all :)

25 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Tried to initiate a return

Tried to initiate a return, was slightly late as I'm disabled and struggle to get out and about.
Emailed as directed with requested details.
Was told I can't return.
I'll only be using this website again now if I really need to.
Customer support could do with improvement.

25 aprile 2025
Non scritta su invito

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