No after sales service.
I had three chandeliers repaired and installed over 1 year and 7 months ago. At the time the bulk of the lights in the chandelier were fused and one oil pan was broken.
The timeline for the oil pan being rebuilt was not within their control. That said, waiting for over one and half years seems unreasonable.
The more concerning issue is the one around the candle lights. I have been told they have been mailed out, the last five times I have called the Company.
Each time, I am told they have been mailed out, or will be mailed out if they have not been.
While the overall works from a repair and installation standpoint were satisfactory. I am left with no option but to flag that the after service has been absent. As a customer who paid for fully repaired and functioning fixtures I can say the service was not delivered.








