After doing nothing about my life insurance for years I finally had an appointment with Ian Norris. Ian was very helpful and knowledgeable which put me at ease straight away. Being self employed Ian a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Absolutely blown away on service from Brian Carter. Sorting life cover and income protection can be a bit of a headache, but Brian made it dead easy from start to finish. He explained everyth... Leggi di più
L'azienda ha risposto
We used Insurance First after remortgaging through Embrace Financial Services, who refererd us. Insurance First cover the whole market including specialist insurers. They get a commission from... Leggi di più
L'azienda ha risposto
We have used mortgages/insurance first on several occasions and have never had any complaints. Nothing is ever too much trouble for them and they always take your thoughts into consideration when sele... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
At Insurance First Brokers Ltd our aim is to provide you with quality protection advice, designed to meet your specific needs. We specialise in personal and business protection advice.
Informazioni di contatto
20a Strover House, Crouch Street, CO3 3ES, Colchester, Regno Unito
- 01206 731806
- enquiries@insurance-first.co.uk
- insurance-first.co.uk
4,9
Eccellente
254 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very clear
Vicky provided exceptional service throughout the entire process. She explained all policy options clearly and concisely.
29 agosto 2025
Risposta di Insurance First
Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!
The Best Service!
I choose to use Insurance First to set up all of my protection. It's my first time sorting insurance out. Amelia Bastion talked and guided me through everything, step by step. She has been amazing at explaining each policy and gone through everything in great detail. I cannot recommend using Insurance First and Amelia enough! Amelia was kind, Helpful and Knowledgeable. She Made the whole experience, easy and understandable. Thankyou to Amelia and the amazing team at Insurance First.
29 agosto 2025
Non scritta su invito
Risposta di Insurance First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Risposta di Insurance First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
Shirley
Service is really good ! Very helpful ! Not waiting long for someone to answer the phone Would highly recommend you !
7 agosto 2025
Risposta di Insurance First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Insurance First is No.1
Kevin has been excellent from start to finish from advising to arranging all of my cover, would recommend Insurance first to anyone.
8 agosto 2025
Risposta di Insurance First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
My experience setting up my cover was…
My experience setting up my cover was made really easy and George was very helpful in answering all my questions and working to find the best cover for me
8 agosto 2025
Non scritta su invito
Risposta di Insurance First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Risposta di Insurance First
Hello, thank you so much for the feedback! We appreciate your business and your review, thank you for sharing your experience!
was very organized ,Good customer…
was very organized ,Good customer service and well knowledge trained member of staff who explained product
26 luglio 2025
Risposta di Insurance First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Friendly & comprehensive service!
Really pleased with the service - friendly and personal, helped us to understand all of the options on offer, very comprehensive. Sam has kept us updated at all times and been really clear on next steps.
23 luglio 2025
Risposta di Insurance First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Risposta di Insurance First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Joanne
We used insurance first after our mortgage company recommended them.
Kevin was very helpful and explained everything step by step. Also with our working hours he was very flexible.
Would highly recommend Kevin and his colleagues
19 luglio 2025
Non scritta su invito
Risposta di Insurance First
Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that you would recommend our services!
Great engagement from Ian
Great engagement from Ian with clear explanations for multiple options of Relevant Life Policies and Income Protection.
8 luglio 2025
Risposta di Insurance First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Absolute pleasure to deal with!
Liam Canham-Smith was my life insurance advisor in behalf of Insurance First. He was very patient, professional and open. We had our initial phone call set up for Wednesday but due to my network blackout we had to reschedule. He also was very understanding of my technological impairment as I'm not familiar with all the communicators, and agreed to my proposal of moving a phone call to Friday.
He understood my needs, was apologetic for waiting time, even if it was outside of his control as gathering all offers based on given information takes time, and found me a perfect policy.
I usually don't write a lot of reviews but I've been so impressed with his performance, that I asked him to send me a link or a feedback form to fill in. I genuinely think that Liam is an absolute asset to Insurance First.
27 giugno 2025
Non scritta su invito
Risposta di Insurance First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
You made my experience remarkable by…
You made my experience remarkable by patiently listening, gently explaining and helping find solutions to meet my need.
26 giugno 2025
Risposta di Insurance First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Great service
Dan was patient, clear, caring, and a great person to work with. He helped my wife and me, and now we are fully covered.
24 giugno 2025
Non scritta su invito
Risposta di Insurance First
Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!
Risposta di Insurance First
Hello, thank you so much for the review! Your feedback is really appreciated. If there is anything else we can help you with in future please let us know!
I found Insurance First very…
I found Insurance First very straightforward and easy to understand, good knowledge and helped me sort my insurance out promptly.
15 maggio 2025
Risposta di Insurance First
Hello, we are delighted that you are happy with our services. Your feedback is really appreciated and we hope to help you again in the future.
Risposta di Insurance First
Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!
Excellent Service.
25 aprile 2025
Risposta di Insurance First
Hello, thank you so much for the feedback! We appreciate your business and hope to help you again in the future!
very helpfully
23 aprile 2025
Non scritta su invito
Risposta di Insurance First
Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.