Hello Instrumart Team, great customer support team. Calls were answered and directed with the proper technical teams. All teams were well informed with product knowledge and responses were fast. Thank... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not... Leggi di più
I really appreciate that your staff is willing to work with me on finding products that my clients need and is also willing to work with me to ship to US postal priority service cutting the cost for... Leggi di più
Our purchase was delayed which could have caused problems for us. Instrumart staff were very helpful in finding a solution and communication was great. We were able to use a rental unit until our equ... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Instrumart is a leading supplier of Test & Measurement instruments with headquarters in South Burlington, Vermont. Instrumart is a global company with local roots. We are a member of the Lake Champlain Regional Chamber of Commerce and Vermont Businesses for Social Responsibility. We have also been on Inc. Magazine's list of the fastest-growing private companies in the United States for five of the past six years. Vermont Business Magazine named Instrumart one of the Best Places to Work in Vermont and one of Vermont's 10 fastest-growing businesses over the past 10 years. We are accredited by the Better Business Bureau and have been awarded their highest rating (A+). We offer honest, up-front pricing on our website and on the phone. Our staff includes twenty two Applications Engineers to help you choose the right product for your application. We only sell products that we believe are a good value for our customers.
Why Instrumart?
Scritti dall'azienda
- Free Lifetime Technical Support
- From pre-sale support to help you choose the right product for your application to post-sale support to help you use the product correctly, Instrumart's experienced Applications Engineers are here to help. For free. For life.
- Free Shipping on Orders > $1,000
- Most orders $1,000 or more ship free. $11 flat shipping charge for orders under $1,000. Delivery within the contiguous US only. Hazardous items and items over 75 pounds excluded. Distributors, Resellers and OEMs excluded.
- Best Brands in Test & Measurement
- Rosemount, GE, Ametek, Fluke, Honeywell, FLIR, Ashcroft, Megger, Partlow, & Yokogawa. These are just a few of the over 150 Test & Measurement brands we sell and support.
- Best Price Policy
- Instrumart is the low-price leader for name-brand industrial instruments. But every once in a while, another company offers a product for less. If you find a better price, please give us a chance to match it. Why? Because for the same low price we offer Free Lifetime Technical Support from our staff of engineers and a generous return policy if your purchase doesn't suit your application. If the price is too low, we'll politely decline to match it. So you have nothing to lose!
Informazioni di contatto
35 Green Mountain Drive, South Burlington, VT 05403, Stati Uniti
- 1-802-863-0085
- sales@instrumart.com
- instrumart.com
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Good Technical support on chosing the…
Good Technical support on chosing the right sensor. Prompt response
Instrumart takes ownership of customer needs
I needed a instrument for a booster pump for a fairly large wash down system. my main concern was having the capability to precisely control the flow switch at minimal flow so the booster pump did not over pressure the hoses being utilized by co workers. Instrumart recommended an electronic flow switch with adjustible switching output. They also helped select the length of the sensor and situation of the installation i.e verticle flow. everything works better than ever! Thank you for your expert help.
Always good experience
My company is based in Indonesia and has been customer for over 10 years, always good and satisfactory experience.
Instrumart Experience
My Experience with Instrumart goes back to my previous job. The sales team there is always responsive and knowledgeable. If there is something they do not offer, they tell us and sometimes refer us to the right place.
Excellent service and a product as was…
Excellent service and a product as was expected. Happy customer.
We have bought with them a lot of…
We have bought with them a lot of times, and everytime we get the things right. They are very easy to work with.
Fantastic customer support
Fantastic customer support. Jason was able to fix charging cable and return it back to us really quick.
Excellent quality of detail on item…
Excellent quality of detail on item from website, and great communication provided on order status
PIT's were not received as per order info. provided.
I ordered 4 PIT's. One scaled at 0 to 600 psi and the other 3 scaled at 0 to 150 psi. Information was given prior to order being placed. When instruments were received; all 4 PIT's are scaled 0 to 600 psi. Stainless steel tag info was not correct on one of the 4 PIT's as well. It had the same tag info. as one of the others. Not too happy considering the amount of money spent on these instruments.

Risposta di Instrumart
had no problems told you what i wanted…
had no problems told you what i wanted to he gave me several options ordered one customer wanted you guys helped me program it works great
The item delivered when it was supposed…
The item delivered when it was supposed to. Ordering was fast and easy. The price was good.
Customer Service and Technical Guidance…
Customer Service and Technical Guidance are EXCELLENT !!!!!
Very thorough product information.
Pleasant and patient customer service.
Products fulfill a user's specific needs.
Electronic Manatee System Parts
Ordering & receiving products went well. No hassle which is a great comfort.
the team are very helpful
the team are very helpful in the whole purchase process. they helped to choose the right components and guided me through the installation and start-up. very pleased by the results!
The packing handle with care and…
The packing handle with care and safely. And the item as described . Thank you for your work.
Great experience
Great experience. They had the test adapter I was looking for in stock ( instead of waiting 5 weeks to receive it from the supplier).
I'm only putting 4 instead of 5 stars because as a first customer ( international), I was not able to simply pay via credit card (even with a US card), which made the payment a bit more cumbersome.
Online price of a pump part was wrong supposedly
Online price of a pump part was wrong. Spoke with Louie on phone previous day and confirmed price was accurate! I asked about purchasing 2 of the same item and he said he’d check on availability and email me back! No email by next day so I called he stated price was not right- didn’t know what price was just knew it wasn’t right
Figure that one out so my wife ordered 5 pieces to make the hundred dollar order and of course it was canceled
If this would have been any reputable box store or anyone else with integrity they would have honored the price that was wrong but didn’t even know what correct price was
My suggestion, buy off of a company that will stand behind their products and have your back and own their mistakes and not lie to you in an email so they cover their ass to higher ups
Good job Louie

Risposta di Instrumart
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