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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Innotech Airfryer has exactly met our needs. This is our second one but slight more capacity at 16L. Way more competitively priced than other market leaders. For a health conscious, food lovers famil... Leggi di più

Valutata 5 stelle su 5

Loving this. So versatile and intuitive to use. Used it for frozen pizza, cheese on toast, pork steak with chips (at the same time) rotisserie poussin and a whole host more. I first saw this on Amazon... Leggi di più

Valutata 5 stelle su 5

Quick delivery,am pleased with the air fryer but am a bit Disappointed it takes too long to reheat things ie milk tea ect in the air fryer,I bought this machine because it said it repeats.so I still... Leggi di più

Valutata 3 stelle su 5

Both toaster and kettle arrived as scheduled and they are working well (have only had them a week or two) so can't fault these area's. I have scored 3 star due to the fact that the colour is NOTHI... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di piani di lavoro da cucina

Scritti dall'azienda

Innoteck is a UK-based company dedicated to providing high-quality, affordable home and kitchen products that enhance daily life. With a strong focus on innovation and practicality, Innoteck offers a wide range of appliances designed to meet the evolving needs of modern households. The company's mission is to combine functionality, style, and value, ensuring that customers receive reliable products that seamlessly fit into their lifestyle. Committed to delivering excellent customer service, Innoteck continually strives for improvement through feedback and the latest technological advancements in home living solutions.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

274 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(274)

4 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Repeat order of massager, very good quality

Found what I needed and placed order, had notice of its delivery journey and received my order quickly. This was a repeat order so I could gift massager to family. Very pleased with quality and performance, much better than cheaper similar items available elsewhere. Would highly recommend this. Good product, good service.

3 novembre 2023
Valutata 1 stelle su 5

The air fryer was faulty

The air fryer was faulty, I have been waiting nearly 3 weeks to have The Air fryer collected, and still in my house, I’ve stayed home waiting all day on 3 different days being promised a collection , the service is disgusting,
I will go to the ombudsman now to disgrace this terrible company.

23 ottobre 2023
Logo di Innoteck

Risposta di Innoteck

Dear Mrs Bailey,

We apologise for the delay in collecting your air fryer, caused by a third-party service issue. Despite this, we believe that our customer service team has sorted the issue for you.

We understand your frustration and are actively working to improve our processes.

If you have further concerns or need assistance, contact our customer service at service@innoteck.co.uk

Best regards,
Innoteck Customer Service

Valutata 3 stelle su 5

Not as good as i expected it to be .Not…

Not as good as i expected it to be .Not enough infro on how to use & set for cooking most items . Dont give any detail about pre heating times in fact none at all i found !!

30 ottobre 2023
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Risposta di Innoteck

Dear Barry John Gailer,

Thank you for your feedback. We're sorry to hear about your experience. Our instruction manual provides information on product usage and suggested cooking times. If you find it insufficient, please reach out to our customer support at service@innoteck.co.uk. We're here to help.

Best regards,
Innoteck Customer Service

Valutata 1 stelle su 5

Bought a hallway chest of drawers not…

Bought a hallway chest of drawers not one drawer fits they all fall. One side collapses or both sides.
Never will buy from them again

2 ottobre 2023
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Risposta di Innoteck

Dear Gabriela De Almeida, we apologise for any inconvenience you've faced. To better assist you, could you please provide us with more details about the specific item and the issue you're encountering? This information will help us address your concerns and find a suitable solution to ensure your satisfaction.

You can reach us at service@innoteck.co.uk or reply to this message with the requested information. We value your feedback and are committed to resolving any issues you may have.


Best regards,
Innoteck Customer Service

Valutata 5 stelle su 5

Bulb failure solved...

My 12-litre Airfrier, which I love and use a lot, had a bulb failure, so I was looking for a solution to replace it.
Naturally, I first looked at the manufacturer's website, Innoteck, where I could order a replacement bulb at a naturally reasonable price, and it arrived within three days with free delivery.
I would especially like to point out that the manufacturer's website also clearly explains the replacement procedure.
I can only recommend the manufacturer's products and their customer-oriented customer support.

25 settembre 2023
Valutata 5 stelle su 5

Highly Recommend

Ordered a bottom tray for my air dryer oven. Free delivery very reasonable price come within 3 days can not fault this company. Highly recommend.

18 settembre 2023
Valutata 5 stelle su 5

Excellent piece of technology

Innoteck have made an excellent air fryer mini oven in this item. Instructions could have been a little clearer for operating, but with perseverance this air fryer is a great bit of kit.

7 settembre 2023
Valutata 5 stelle su 5

Simple to use & stylish

Simple to use, everything I've cooked in it has been exceptional. Doesn't take up to much room on my countertop and looks stylish.
I definitely recommend this airfryer.

24 agosto 2023
Valutata 3 stelle su 5

Corresponding with Innoteck.

After ordering item delivered quickly. On arrival it was damaged and had to be returned to Innoteck. Contact by telephone was disappointing as all correspondence was via e-mail taking longer to complete procedures.
However no problems in returning item.

6 agosto 2023
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Risposta di Innoteck

Dear Customer,

Thank you for sharing your experience. We're glad the item arrived quickly, but we're sorry for the damage. We apologise for any inconvenience with the return process and communication. Your feedback will help us improve. If you need more assistance, please reach out. Thank you for choosing Innoteck.

Best regards,
Innoteck

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