Richard is pleasant and professional. He lets me know if there are any problems with the waste bags. When we had an issue with meds returns last week, he made some phone calls and got everything sorte... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Kamil is a brilliant employee for Initial. Without his help and assistance I wouldn’t have continued my contract. After months of confusion from the refuse admin team, Kamil was able to solve this p... Leggi di più
L'azienda ha risposto
I highly recommend Initial for waste collections. It is a worry free experience with collections always made in line with the schedule. They offer a very friendly service with my collector Jack Smith... Leggi di più
L'azienda ha risposto
Karl is an absolute credit to the company. He collects our orange clinical waste, and every visit is a pleasure. He is always friendly, professional, and incredibly helpful, with a smile on his face... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Initial Medical
Scritti dall'azienda
We are the experts in healthcare waste management and infection control, providing a complete collection, disposal and recycling service for hazardous and offensive waste produced by businesses and organisations associated with healthcare provision within the UK. The safe management of healthcare waste is vital to ensure your activities are not a risk to human health.
Contact UsSetting the standard in healthcare and infectious waste management in the UK
- Local, Expert Consultation
- A reliable, effective and fully compliant service, built around customer need, and delivered by our highly trained local teams. ISO 9001:2015 quality accredited.
- Integrated Technology
- Technology is fully integrated into our operations, providing full traceability of service delivery, electronic waste documentation and the best customer experience possible.
- Innovative Solutions
- Offering innovative healthcare waste management services and infection control products to help break the chain of transmission and prevent cross infection.
- Legal Compliance
- Keeping our customers compliant with the complex legislation and audit requirements surrounding healthcare waste and infection control. #followthecolourcode
- Legal ComplianceHealth & Safety
- A company with a ‘World Class’ Health & Safety record and ISO 45001:2018 accredited.
- Sustainability
- A company accredited to ISO 14001:2015 environmental standards, and focused on delivering sustainable products and operational solutions.
Informazioni di contatto
Compass House, RH10 9PY, Crawley, Regno Unito
- 08081205104
- marketing.uk@rentokil.com
- initial.co.uk/healthcare-waste
4,9
Eccellente
4K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Initial Medical
We're so glad you enjoyed our service. Your kind words mean a lot to us!
Risposta di Initial Medical
We are so pleased to hear about your excellent experience with our service. We truly appreciate your kind words and positive feedback.
Excellent service
Peter the collection driver was great, communication from both the office &
Peter, who contacted me 24 hrs prior to my collection to confirm the best time for me, which is very much appreciated & just elevates the service to excellent.
22 maggio 2026
Risposta di Initial Medical
We are so pleased to hear about your excellent experience with our collection service. We truly appreciate your kind words and positive feedback.
Jude rocks !
Jude is our initial person, she’s such a happy person always has a smile on her face and goes above and beyond she’s an asset to your company !
22 maggio 2026
Risposta di Initial Medical
We're so happy to hear about your positive experience! We truly appreciate you sharing such wonderful feedback with us.
The driver is very friendly and…
The driver is very friendly and approachable, remembering our names. He comes at the same time each week and always let us know if there will be a change the following week. I.e if it’s a bank holiday or if he will be on holiday. We are always asked if we need any more bags.
21 maggio 2026
Risposta di Initial Medical
We are so happy to hear about your positive experience with our driver! It's wonderful to know that our team provides such friendly and reliable service, keeping you informed. We truly appreciate your kind words.
Highly recommend
Collections always happen on time and in full. Communication is excellent, especially from David Steinson who goes above and beyond to ensure the service we receive is excellent. Highly recommend.
20 maggio 2026
Risposta di Initial Medical
We are so glad to hear that our collections are consistently on time and that our communication is excellent. We truly appreciate your high recommendation!
The new collection operator is…
The new collection operator is outstanding always calls before arrival ensuring I’m available really polite and efficient
21 maggio 2026
Risposta di Initial Medical
We're so glad to hear about your positive experience with our collection operator. We appreciate you sharing this wonderful feedback!
I have found tbe service to be…
I have found tbe service to be reliable, efficient and friendly, thanks to our regular operative, Jude
7 maggio 2026
Risposta di Initial Medical
Thank you for your wonderful five-star review. We are delighted to hear that our service is consistently reliable, efficient, and friendly.
As always a great service by Jude
As always a great service by Jude, always does the job with a smile on her face, credit to the company
13 maggio 2026
Risposta di Initial Medical
We're delighted to hear you consistently receive great service. We appreciate your kind words and positive feedback.
Great service to have
Scott is always on time and professional. This is a great service and company to have for clinical waste disposal. It is also very easy and convenient way of paying every quarter. Customer service are always helpful too if you have queries.
13 maggio 2026
Risposta di Initial Medical
We are so pleased to hear such positive feedback about our service and team. We appreciate you taking the time to share your experience.
Great service A+
15 maggio 2026
Risposta di Initial Medical
Thank you for the fantastic 5-star review! We strive for straight A's in everything we do!
Very satisfied
We are extremely satisfied with Initial's service- down to staff, customer service and general service.
We have been loyal customers for many years now and are receiving the best service we ever have over the last few years.
13 maggio 2026
Non scritta su invito
Risposta di Initial Medical
We are so happy to hear that you are satisfied with our service and staff. We truly appreciate your loyalty and positive feedback over the years.
Scott is fantastic!!
Scott is fantastic. Comes every week ensuring we have all the stuff we need and prompt collections. Very professional and helpful at all times.
13 maggio 2026
Non scritta su invito
Risposta di Initial Medical
We're happy to hear that you had a positive experience! It's great to know that the weekly service and collections meet your needs, and that our team is helpful and professional. Thanks for your feedback.
Peter always sends a wee text to say…
Peter always sends a wee text to say when he will be collecting.
He is very quick, efficient and pleasant.
I have always been so happy with the service I have received.
5 maggio 2026
Risposta di Initial Medical
We appreciate you taking the time to share your positive experience. We are so happy to hear that you are pleased with the promptness and quality of service provided.
Risposta di Initial Medical
We are so glad you had a great experience with our friendly and reliable driver! Thank you for the positive feedback and high rating.
The driver does a good job
28 aprile 2026
Risposta di Initial Medical
We're glad to hear that the driver provided you with great service. Thank you for your positive feedback; we appreciate it.
Risposta di Initial Medical
We're happy to hear that you had a fantastic experience! We appreciate your kind words and are grateful for your 10/10 rating. Thank you!
Stan is amazing
Stan is amazing, always a smile on his face and nothing is ever a problem for him. An asset to your company
22 aprile 2026
Risposta di Initial Medical
We're happy to hear about the positive experience you had. It's great to know that his helpfulness and positive attitude made such a difference. We appreciate your feedback!
THE GENTLEMAN THAT VISITS US IS ALWAYS…
THE GENTLEMAN THAT VISITS US IS ALWAYS FRIENDLY AND HELPFUL ~ A LITTLE RAY OF SUNSHINE ON A MONDAY MORNING!
20 aprile 2026
Risposta di Initial Medical
We are so happy to hear that our team member's friendliness and helpfulness made your Monday morning better. Thank you for sharing your positive experience!
Great service
We never have any issues with the service from Initial.
Jude is always very efficient, friendly and polite.
8 aprile 2026
Risposta di Initial Medical
Hello Margo,
Thank you for the excellent five star review. We're happy to hear that you consistently receive efficient, friendly, and polite service from our team.
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