I received the lip crayon in honey and the clear lip serum from INIKA Organic to try and I absolutely love them both! The crayon is thick which I actually prefer because it overlines while adding the... Leggi di più
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I was gifted a long lash mascara and eye pencil (both in black) from INIKA to try and I’m leaving my honest review. I was seriously impressed with this mascara - so thickening and lengthening with ver... Leggi di più
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This was my first time using this brand and so I was pleasantly surprised how much I liked the products that I was kindly gifted to honestly review. My teenage daughter has also expressed delight -... Leggi di più
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Loving trying INIKA Organics eye pencil in black (actually black!!) & their long lash mascara which I received as a gift. Gentle for my sensitive eyes, long lasting colour without transfer or smudgi... Leggi di più
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Dettagli dell'azienda
- Fornitore di prodotti di bellezza
- Industria cosmetica
- Negozio di cosmetici
- Negozio di prodotti di bellezza e per il benessere
Scritti dall'azienda
INIKA Organic sets a new standard in natural beauty. Our 100% natural, certified organic makeup and skincare is powered by botanical intelligence and pure minerals, delivering visible performance without compromise. Each formula is thoughtfully crafted to enhance skin while providing refined textures, seamless wear and results you can see and feel. We believe beauty should be as effective as it is ethical, proving that high performance and natural integrity can exist in perfect harmony. Rooted in respect for skin, people and planet, INIKA is proudly vegan, cruelty free and sustainably considered. Our globally award-winning range is designed for conscious individuals who value transparency, craftsmanship and results-driven beauty. From everyday essentials to skincare-infused makeup, INIKA empowers a more intentional approach to beauty that feels as good as it performs, inside and out.
Informazioni di contatto
813 Springvale Rd , 3170, Springvale, Melbourne, Australia
- 1300765332
- inika@inikaorganic.com.au
- inikaorganic.com
4,6
Eccellente
117 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Durable nice lipstick
I've bought their lipsticks, they are matte and they stay on, the colours are very nice as well. They posted in a day. So far so good, I feel like I will be their regular customer.
12 gennaio 2026
Non scritta su invito
Risposta di INIKA Organic
Thank you so much for taking the time to share your experience. We’re so pleased to hear you’re enjoying the INIKA Organic Lipstick, and it means a great deal to us that you chose to leave a review. We also cannot wait for you to try some of our other products.
Your feedback is truly appreciated, and we hope you continue to enjoy your INIKA.
No Customer Service!!!
Some products are ok. ( Foundation powder)
Others really disappointing. The so called creamy concealer is like hard putty, really difficult to apply and doesn’t conceal anything.
The eyeshadow quad is a completely different tone to the photos. So utterly useless for me.
Don’t even try to get a return going. Customer service is NON EXISTENT.
Will never buy from them again.
21 settembre 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and are sorry you were disappointed in our product. We regret that we weren’t able to address this at the time.
If you would like to get in touch, our team is always happy to help and can be reached via Contact -https://www.inikaorganic.com/pages/contact-us
We truly appreciate your feedback and hope we may have the opportunity to support you again in the future.
I paid $65 for your foundation this is…
I paid $65 for your foundation this is the worst foundation I have ever used, highlighted the pores in my face.The spa that I purchased this from will not issue a refund.i I am retired so I cannot afford to pay $65 for a product that does not work for me. I am hoping you will issue a refund.
1 settembre 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and that you were disappointed with our product. We also regret that we weren’t able to resolve this for you at the time.
If you would like to reach out, our team is always happy to assist and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We truly value your feedback and hope we may have the opportunity to support you again in the future.
Rubbish..sent me fauly mascara
Rubbish..sent me fauly mascara, won't refund or send replacement.
Sent photo
26 maggio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you were disappointed with our product. We also regret that this wasn’t resolved for you at the time.
If you would like to get in touch, our team is always here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We appreciate you sharing your feedback and hope we may have the opportunity to assist you again in the future.
New to inika
New to inika, attempted to place my second order with a free gift, the free gift wouldn’t add to my order?!?! Several emails and Inika not understanding the issue at all/confusing it with first order etc…I stressed the importance of getting my order by today!!! They finally said to place my order and they would add the free item …my order was confirmed including tracker number with delivery yesterday BRILLIANT?!?! NO, only the free gift has arrived and not my £70 order? No contact number for uk so I’ve had to email again and again to no avail? Products lovely customer service is extremely off putting? I’ve provided my contact number on every email, is this a scam company?
18 luglio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and regret that this wasn’t resolved for you at the time.
We understand how frustrating this must have been and apologise for the inconvenience caused. Please be assured that we are not a scam company, and we take concerns like this very seriously.
If you would like to get in touch, our team is always happy to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We truly appreciate your feedback and hope we may have the opportunity to support you again in the future.
No customer service
No customer service. Spent hundreds with them. Lipstick mechanisms do not work. Emailed several times but no reply. Shame as great products but with non existent customer service don’t waste your money on this company. They ignore you when things go wrong.
8 marzo 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and regret that we weren’t able to address this at the time.
If you would like to get in touch, our team is always happy to help and can be reached at Contact – https://www.inikaorganic.com/pages/contact-us
We truly appreciate your feedback and hope we may have the opportunity to support you again in the future.
Great products.
All of these 1 star reviews! I’ve been nothing but satisfied with Inika products for the last few years. Never had any problems and the products are amazing on my skin. Highly recommend.
5 marzo 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you so much for taking the time to share your experience. We’re so pleased to hear you’re enjoying your INIKA product, and it means a great deal to us that you chose to leave a review.
Your feedback is truly appreciated, and we hope you continue to enjoy your INIKA favourites.
This company has been very…
This company has been very disappointing. My vitamin C serum turned yellow as soon as I opened it. I emailed them few emails over last three weeks, but they still haven’t responded. As a long-time supporter of their products, I feel incredibly let down by their lack of customer service.
24 febbraio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you were disappointed with our product. We also regret that this wasn’t resolved for you at the time.
If you would like to get in touch, our team is always here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We appreciate you sharing your feedback and hope we may have the opportunity to assist you again in the future.
No response from company despite several attempts
I bought my 2nd lip balm, and the mechanism isn’t working so I sent it back signed for so they must have received it, sent an email to ask them to send me another one. Sent another follow up email. Not one reply! NO RESPONSE! It looks like I have now lost my money! Very disappointing!
10 febbraio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet expectations and regret that this wasn’t resolved for you at the time.
If you would like to get in touch, our team is always here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We truly appreciate you sharing your feedback and hope we may have the opportunity to support you again in the future.
Be careful of ingredients list + poor customer service
I bought a set of 3 lipsticks / crayons as they were being advertised as organic. When I received them, I realised they contain Titanium Dioxide which is a suspected carcinogen. I emailed them asking them what percentage of TD was present, no response. Emailed to request for a return & refund (products not used). NO RESPONSE! Shocking! Such a shame because if service was better I would have surely got behind the brand and purchased more products. Very disappointed
22 gennaio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet expectations, and we regret that this was not resolved for you at the time.
If you would like to reach out, our team is always here to assist and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We sincerely appreciate you taking the time to provide your feedback and hope we may have the opportunity to support you again in the future.
ANSWER YOUR EMAILS/PHONE/ONLINE ENQUIRIES
I bought the wife the flowers palette for xmas and didn't realise I'd already bought it her for her birthday (my ADHD). I have tried for three weeks to get A RESPONSE from Inika but there is nothing. There's a 14 day return policy and i contacted them within that time but as there is zero comms from Inika and as is a trend with other reviews also I believe I am £40 out of pocket... customer service non-existent. Shame as the product and the concept is good. I could run their business better
6 gennaio 2025
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry to hear that you were unhappy with the level of customer service you received, and we regret that we did not meet your expectations or resolve this at the time.
If you would like to get in touch, our team is here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We appreciate you bringing this to our attention and hope we may have the opportunity to provide you with a better experience in the future.
Customer service is terrible.
Customer service is terrible.
They sent the wrong products I advised them and it taken multiple emails before I got a response approx over 5 days. Then once they finally answered they said they will issue the correct products and nearly days later no communication they sent the goods or tracking so left hanging..... Again I tried multiple times to get a response to no avail.. Absolutely terrible customer service.... :(
This has been ongoing saga since 29th of November. My order number is 1IKAU119999
20 dicembre 2024
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry that your experience did not meet your expectations and regret that this wasn’t resolved for you at the time.
If you’d like to get in touch, our team is always happy to assist and can be contacted here: https://www.inikaorganic.com/pages/contact-us
We truly appreciate you sharing your feedback and hope we have the opportunity to support you again in the future.
Customer Service - No Response
No response to issue with product.
I even requested store credit.
Horrible.
25 novembre 2024
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and regret that we weren’t able to address this at the time.
If you would like to get in touch, our team is always happy to help and can be reached at Contact – https://www.inikaorganic.com/pages/contact-us
We truly appreciate your feedback and hope we may have the opportunity to support you again in the future.
I’m genuinely surprised to read some of…
I’m genuinely surprised to read some of these reviews. I’ve been using Inika makeup products for over two years now and have to say they’re absolutely fantastic! The BB cream, the foundation, the lipstick which doubles up as blusher, all fantastic!
I have very sensitive skin and peri-menopausal and these products have been my go to for skin soothing, non-clogging, anti aging makeup which never looks anything but natural.
25 ottobre 2024
Non scritta su invito
Risposta di INIKA Organic
Thank you so much for taking the time to share your experience. We’re so pleased to hear you’re enjoying your INIKA product, and it means a great deal to us that you chose to leave a review.
Your feedback is truly appreciated, and we hope you continue to enjoy your INIKA favourites.
Beställde en concealer full coverage/…
Beställde en concealer full coverage/ Shell från Apotea som levererade snabbt och smärtfritt. När jag sedan skulle använda produkten luktar den härsket, tänkte att det kanske är för att den är naturlig men när jag fick på produkten på huden kliades det och huden blev väldigt irriterat. Förutom detta upplever jag att det finns inget full coverage som helst, riktigt värdelös, åker i soporna. Har reklamerat produkten till Apotea för att betala 339kr för en härsken produkt tänker jag inte göra.
7 aprile 2024
Non scritta su invito
Fab products and service
I bought bronzer and lip and cheek cream and both products excellent. But the bronzer container broke very soon after purchase and I emailed them with photos of broken product. They resolved this quickly by emails and sent me a replacement which I received within 2 days. Cannot fault them excellent prompt service. Also very polite and helpful emails.
1 marzo 2024
Non scritta su invito
Risposta di INIKA Organic
Thank you so much for taking the time to share your experience. We’re delighted to hear that you’re enjoying your INIKA products and that we were able to quickly resolve the issue with your bronzer.
Your kind words about our service mean a lot, and we truly appreciate you highlighting our team’s efforts. We hope you continue to enjoy your INIKA favourites!
If you would like to get in touch, our team is always happy to help and can be reached at Contact – https://www.inikaorganic.com/pages/contact-us
A fraud buying
Wow, reading the reviews below,same feeling. I must say Id give zero if I could. Ordered a clearance, who doesn't like good price. Was sent eyebrow gel broken like completely,opened dry,its like illegal even to sell completely demaged goods. Eye cream and exfoliator batch number from 2000, my dear Lord,3 years old. How its even leggal selling organic 3 years old. £67 straight to the bin. This company is turning into a scam,nothing ethical. Contacted customer service 9 days ago,wrote FB message,no answer,phone just cuts off. Wow. Absolutely necer ever again. Organic market is enourmous today and buyers are very conscious. Disgrace,at least I can leave a review here.
2 agosto 2023
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you were disappointed with our product. We also regret that this wasn’t resolved for you at the time.
If you would like to get in touch, our team is always here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We appreciate you sharing your feedback and hope we may have the opportunity to assist you again in the future.
This company is a scam.
Have bought products from them sparingly. They end up in the bin and wasted. I do find this company unethical. It is hard to contact them for a return and for such a reputable company they make you pay for returns. The recent products I bought don't match the pictures in terms of colours. I got dumped with them. This company must be a scam.
16 giugno 2023
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry that your experience did not meet your expectations and regret that this wasn’t resolved for you at the time.
If you’d like to get in touch, our team is always happy to assist and can be contacted here: https://www.inikaorganic.com/pages/contact-us
We truly appreciate you sharing your feedback and hope we have the opportunity to support you again in the future.
Never received my order and customer service is basically non-existent
Placed my order back in November and never received it. It's January now. Contacted the customer service 2x and nobody ever got back to me. Would avoid at all costs!!!
27 novembre 2022
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience did not meet your expectations and regret that this wasn’t resolved for you sooner.
If you’d like to get in touch, our team is always happy to help and can be contacted here: https://www.inikaorganic.com/pages/contact-us
We truly appreciate your feedback and hope to have the opportunity to support you again in the future.
Horrible customer service
I’ve ordered foundation, bb cream and full coverage concealer.
When I received them , both foundation and bb cream were not the shade that I’ve ordered even tho on the packaging it said it was .
Contacted customer service and showed them a photo, they replied and said it must have been a bad batch and will send new ones .
Again received it and again same thing, wrong shades .
So I emailed again asking to double check before sending again , of courses they didn’t and sent wrong ones again .
After that I asked for a refund because clearly they have all bad batches and I don’t have time to be waiting around .
I got no respond to this , I had to email again and they said they resend products again even tho I have asked for refund .
It’s been over 2 weeks now, I haven’t received neither my products or refund .
They ignore my emails now as well .
Absolutely disgusting company !
Also their full coverage concealer gave me an eye allergy . Had really red and itchy eyes . Had to visit a doctor and been given eye drops .
Also in London they have their products all around pharmacies and all healthy food stores .
I went to one of the pharmacies just to test the shades of all their products.
What I saw there it was disgusting.
All foundations and concealers were dry, crusty and stank , clearly they have been there for quite few years without being changed . Honestly the smell of those products was really bad .
I know it might not be Inikas fault as it’s just some pharmacy in London that sells their products but surely they should have someone that does quality checks ?
If you are serious company then you should know what is being sold with your name on it right ?
I would never order again anything from them .
1 settembre 2022
Non scritta su invito
Risposta di INIKA Organic
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and that you were disappointed with our product. We also regret that this wasn’t resolved for you at the time.
If you would like to get in touch, our team is always here to help and can be contacted via: https://www.inikaorganic.com/pages/contact-us
We appreciate you sharing your feedback and hope we may have the opportunity to assist you again in the future.
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