Like everyone else, I paid the 50p x2 because it didn't open up..so no access to the info requested. Phone number on their website is fictitious... Phoned my credit card co. and they blocked the t... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
No stars!!! Paid 50p to find info without success and cancelled subscription immediately. Took screen shot of cancellation confirmation. Today had £39 taken from account. Emailed. Nothing. Telephone n... Leggi di più
The company claims to be able to provide access to information for most addresses and people. Yet after taking my credit card details - and £0.50 - NOTHING came through. To top it all they automatic... Leggi di più
Scammers. Signed up for 50p search, unsubscribed within 5 minutes. Got a confirmation email confirming I was unsubscribed and was then charged £39 subscription fee 2 days later. Bank have blocked any... Leggi di più
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215 recensioni
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Scam , Scam and absolute Thieves!!
I used them to look up the address of a landlord which they didn't find. I paid 50 pence Sterling, never thought about it after that until bank contacted me in March asking me if I recognised these transactions on my debit card, £39 later! They are scumbags do not engage with them. I had a nightmare trying to unsubsribe and the operator was rude beyond words BUT! I didn't have a leg to stand on because it's all in the small print, buyer beware!!!!
11 aprile 2024
Non scritta su invito
Risposta di info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
SCAM ALERT: info-record.com Trying to Steal My Money!
This is a public service announcement to warn everyone about info-record.com. They are scammers who tried to take money out of my account even though I cancelled their service and unsubscribed from everything! Don't subscribe and don't put your bank details. They will charge you 50 cents then £39 every month.
7 aprile 2024
Non scritta su invito
Risposta di info-record.com
Hello Pedro,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
absolutely scammers took 40 quid out…
absolutely scammers took 40 quid out when i didn’t even get what i wanted in the first place… now not answering calls or emails
5 aprile 2024
Non scritta su invito
Risposta di info-record.com
Hello Joshua Sheath,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
SCAM DO NOT USE this company!!!!!!!
SCAM DO NOT USE this company!!!!!!!
They charge you 50p for a quick search and you always get 0 hits back for your search they then sneakily charge you £40 for a monthly subscription that you never sign up to. Beware of these scam artists. Use 912 if you need to search records.
DO NOT USE THESE PEOPLE!
28 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Gemma Patrick,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
I SCAM U SAAR
I went on this website. They took 50p, then I realised it was a scam. Cancelled it, they then wait 2 days to respond to my cancellation (no doubt trying to take £39 due to the 2 day wait, which they couldn't take cuz I transferred the money). Now my bank says they can't close my account cuz the 50p is 'pending', I phone the scammers and they say 'saar we 'ave the 50 cent' m8 you don't, it's pending and then they can't refund either. So thanks for softlocking my account, nice one yeah, sick one yeah, f$%k you saar yeah.
30 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Brandon Lamb,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Totally ripped me off.
Totally ripped me off.
I paid for a search at 50p cost. The search returned 0 results.
Then they charged my card 40 quid and refused to give it back. Leaving me destitute.
31 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Joanne Banks,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Absolutely scurrilous odious thievng…
Absolutely scurrilous odious thievng scamming rogues. Took almost a quarter of my State Pension with no result to my enquiry
DO NOT GO NEAR
Mispelt 'thievng' -- should be 'Thieving '
25 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello George Macleod,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Scam Scam Scam
Scam Scam Scam, have no business with them yet they deducted 39 pounds from my account, I have contacted my bank to report the fraud.
29 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Darlington Joseph,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Apparently signed up for monthly subscription unawares
My previous review was removed, so I am trying again and will try and explain my experience better. Totally genuinely last Sunday when trying to find who’d called me involving some unrecognised mobile numbers during the week, I stumbled on this website who gave the impression, you could input a phone number and see what info and who it was associated with, was stored in the public domain about that number. I have 2 x mobile numbers, one personal and one for work. I entered my own and found they wanted 50p to show me the response. There was no suggestion at this stage that they had no information.
I inputted my credit card info. Thinking there would be nothing lost for just 50p. Back came the ‘no result’ message. I then tried my other number. This time there were no screens to say another 50p would be charged, but I was willing to accept that if necessary. Again no info came back the result.
At no stage did I see any screen or warning that 48hrs later I would be charged a £38 subscription and that I’d signed up to pay this monthly.
Fortunately my bank spotted the activity and didn’t pass the £38 one for payment, instead contacting me. I’ve had my card account frozen and a new card with new details is on its way to me. I was advised to cancel my subscription which I’ve tried to do via the ‘contact us’ option on the website. I’ve had no response. Throughout, there have been none of the usual receipt or confirmation emails one usually gets from a genuine & professional site/business.
Nowhere have I read below anyone who’s successfully got a result from searching using this site. Others seem to have had the same experience as me that the ongoing monthly subscription was a total surprise. Whether the site and practice is legal or not the user interface and experience are totally misleading, it feels they are designed to trick users, not sell an exemplary service.
And the response to all previous reviews is a standard pasted in reply to all negative reviews with no personalisation which speaks a thousand words too.
The concept and idea are laudable, but the execution of the service is deplorable.
24 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Sue Lee,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
A scam
A scam. Buyer beware - there is fine print at the top of the website that is barely visible: "Data you get from our webste must be used in a lawful manner. Our offer: 48h trial for £0.5 then £39 per month". Note the spelling mistake of website. I had to contact my credit card provider to challenge the payment.
22 febbraio 2024
Non scritta su invito
Risposta di info-record.com
Hello Raj PATEL,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Don't fall for these scammers!
My experience of this company appears to be similar to most of the people leaving a review! I googled an address of an unknown person who has stolen my identity and taken out credit in my name Google brought up this company which I clicked on ( big mistake) I'm now £39.50 out of pocket and was given no information. I tried to log into the account and was told I don't have an account but yet they've charged me for a monthly subscription! Scammers!
21 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Onto bank right now blocking payment to…
Onto bank right now blocking payment to these scammers.
20 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Edina Bouquet,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Beware of these people
Beware of these people. I paid 50p to find an address (which I didn't find BTW) and two days later they took £39 out of my account as the first payment of a monthly subscription.
The words barge pole and disinfected come to mind.
PS They put a nice little note to say please contact us. I had already emailed them asking for a refund and they said no. So I called them (twice) and, I was cut off first time and second time, when I started to explain, they cut me off. So I will ask my bank to block the payment.
A coda on 27 March - they eventually refunded me. I don't know if this was:
1) Out of the kindness of their hearts and I have got them all wrong.
2) Because I threatened to put a stinking review on here.
3) Because I actually put it.
4) Because my bank chanllenged the payment.
But the moral is - don't give in. Fight to get your money back.
17 febbraio 2024
Non scritta su invito
Risposta di info-record.com
Hello Paul Clark,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Scammers Avoid at all cost.
As with all the previous reviewers, I would have given this bunch of scammers a zero or minus. Do not use them, they didn't provide any information for the initial 50p enquiry and it isn't obvious in regards to the £39 monthly payment. I never set up an account with them, cannot contact them and never authorised the the monthly payment. My bank has put a block on my account to stop these scammers from accessing any more payments. No doubt I will get the stock cut and paste apology statement from this outfit once they read this review.
1 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Sam McDonagh,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
They took money out of my £39 out of my…
They took money out of my £39 out of my account without authorization I don't even have an account with them.
This is a scam
9 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Catherine Hide,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
If I had my own way it would be a zero…
If I had my own way it would be a zero star rating, so they lucky they got a one of me, they are taking 39.00 out of my account which I have not authorised. I havd tried to get onto their online site which it won’t let me, this is the biggest scam going, any more money taken out of my account I will take it further
2 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Rach,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
I had to give 1 star
I had to give 1 star, which is still too much. This company are scammers. They advertise 50p to look up a person. They apparently, say its a two day trial!! I did not see that 😐 must be in the smallest print ever, or in foreign. They then took £39 from my bank. When I did contact them, I got the rudist man ever. Who refused point blank to refund my money although it was one day into the supposedly subscription. The biggest con ever. People beware....
2 marzo 2024
Non scritta su invito
Risposta di info-record.com
Hello Mrs Deborah Cade,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Payed 50 p for this what a joke reset…
Payed 50 p for this what a joke reset my password twice still didn’t let me sign in. unbelievable what a scam !!!😡
27 febbraio 2024
Non scritta su invito
Risposta di info-record.com
Hello Simon Connor,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
Trap er niet in !!
Trap er niet in 0,50 eurocent voor de melding kan geen gegevens vinden. Wel 2 dagen later 39 euro afgeschreven voor abonnement. Opzeggen via link is onmogelijk moet via info. Dus pas op.
20 gennaio 2024
Non scritta su invito
Risposta di info-record.com
Hello Ben Kwint,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
This looks like a scam
This looks like a scam. I paid my 50 p even though it said it was free and of course no information came back even though it should have been a perfectly straight forward search. I have now cancelled my card.
26 febbraio 2024
Non scritta su invito
Risposta di info-record.com
Hello Helen Lavelle,
We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.
We remain at your disposal from Monday to Saturday from 8am to 20pm by phone at +44 20 4525 5459 or by email at contact@info-record.com. You will always get an answer from us so don't hesitate.
Our customer service remains at your disposal.
Thank you for your confidence.
Sincerely,
The InfoRecord team
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