Indigo Home and Gift Recensioni 

219
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Great selection of high quality and unusual furniture displayed to superb effect. The staff are extremely helpful and aim to answer any questions about their products. I would highly recommend family... Leggi di più

Valutata 5 stelle su 5

Great choice of sofas in store. Quality furniture. Staff knowledgeable and helpful in choosing the right pieces of furniture. Delivery was within time frame advised. Delivery team assembled the sofa u... Leggi di più

Valutata 5 stelle su 5

Order arrived on time and tracked easily. Good team put everything together, friendly and polite. Great product, great service, will be visiting again.

Valutata 5 stelle su 5

I mean the most beautiful place, a real treat for the senses, we started with gorgeous coffee and yummy cake . Then we browsed , we were looking for a rug, Gill and Matt were amazing, Gill really le... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili

Scritti dall'azienda

Indigo Home & Gift is a family owned furniture company, the largest independently owned on the Wirral. Selling high quality bespoke sofas, modern furniture and offering home interior designs, at affordable prices.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

219 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(219)

56 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Long wait but very happy

Waited nearly 9 weeks for sofa so one star missing, but the sofa is stunning! Delivery guys where great. Paid premium money but beautiful sofa. Very happy!

28 gennaio 2026
Non scritta su invito
Logo di Indigo Home and Gift

Risposta di Indigo Home and Gift

Dear Mr Dodd,

Thank you so much for your lovely comments about the sofa, we are really pleased to hear that you love it and that our delivery team looked after you.

We were a little disappointed to see the star rating reduced due to the wait time, as the lead time quoted on your order was mid to late January and your sofa was delivered on the 28th January, which was well within the timescale provided at the point of purchase.

That said, we truly appreciate you choosing Indigo and are delighted that you are happy with the finished piece. Thank you again for your kind words and for supporting our small, family run business.

Many thanks,
Indigo Home & Gift.

Valutata 1 stelle su 5

My wife and I enjoy shopping in Indigo…

My wife and I enjoy shopping in Indigo stop over the Christmas holiday 2025 we purchased a rug for the lounge unfortunately we gave in the wrong dimensions for the rug and came to see you to exchange for a bigger size. After the conversation with one of the sales representatives it turned out that the rug could not be exchanged because it was done through a sales representative who would not take the carpet back you offered to take the rug Park to try and sell on the shop floor for 50% less than we purchased it. This didn’t resolve the problem it just upset my wife and I as we still have a rug that doesn’t fit and no rug to go into our lounge very disappointed won’t shop there again and I’m still left with a rug that No user ornament stop

7 gennaio 2026
Logo di Indigo Home and Gift

Risposta di Indigo Home and Gift

Dear Mr Thomas,

We are genuinely disappointed to receive a 1 star review, particularly as we did offer a goodwill gesture that we were not obliged to make.

As clearly stated on our order forms, at the till, and within the returns policy on our website, items that are ordered in specifically for a customer are not eligible for refunds, exchanges, or credit notes. The rug in question was ordered to the dimensions provided to us at the time of purchase.

Despite this, we offered to take the rug back into store and sell it on your behalf at a reduced price, with the proceeds credited towards a replacement rug. This was intended as a goodwill solution to help resolve the situation.

For clarity, we have worked with our rug supplier for over four years, and during that time we have never stocked or ordered an 80cm x 150cm rug, either for our shop floor or for a customer. This reinforces that the item was specially ordered based on the measurements supplied by yourselves.

We believe the solution offered was a fair and generous one, given the circumstances. As a small, family owned business, our loyal team work extremely hard to provide excellent service, which is reflected in the 200 plus five star reviews we are proud to have. Receiving such a negative review after offering a reasonable resolution is genuinely disheartening.

Our offer remains open, and if you would like to take us up on it, please do not hesitate to contact our team.

Many thanks,
M Walker,
Sales Director

Valutata 5 stelle su 5

Top quality

Just love the quality of goods that Indigo offer. Staff are always helpful and will go out of their way for you.
The table lamp l bought is top quality and looks amazing in my living room.
Have received so many complimentary comments

15 gennaio 2026
Valutata 5 stelle su 5

Happy customer

They went above and beyond to get all what I needed and have it ready for Christmas 🥰Staff were very helpful and it’s a great family business. It’s a must if your looking for quality piece at a great price.Thank you indigo for a super service.

18 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Very disappointing experience

Very disappointing experience. Waited patiently 4months for a wardrobe after date repeatedly getting pushed back . Fabulous piece of furniture However delivery men felt it was okay to leave all the packaging upstairs which was a LOT . After questioning this I was told they are not allowed to take it which seemed odd as previous occasion they took the packaging with them . I was clearly last delivery of the day and they just couldn’t be bothered. Sadly will not be shopping here again as the lady who has served us in the shop is lovely .

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Lovely experience from start to finish

Lovely store, great range, helpful none pushy staff. Picked my purchase, spoke to staff who were knowledgeable and helpful. All the timescales were adhered to and I was kept informed of progress. The delivery was on time the guys were great, very careful and took time to demonstrate my purchase.
Overall a great experience. So good I went into the store to say thanks.

2 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

From ordering to delivery was…

From ordering to delivery was excellent, delivery men were friendly and respectful. Definitely buy from this company again, furniture excellent quality. Thank you a happy customer.

4 novembre 2025
Valutata 5 stelle su 5

The delivery guys

The delivery guys, Rob and Andy, came on time, were courteous and efficient and even removed our old(heavy) settee into the garage . Well done fellers!

30 ottobre 2025
Non scritta su invito

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