Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Ever had a distributor where support is absolutely dreadful? Yeah me too.. So I decided to give a chance to a new distributor albeit my hope was a bit lost in having actual proper support.. These guys... Leggi di più

Valutata 5 stelle su 5

Having recently swapped to these guys, I've been impressed by their tenacity & willingness to help. Their turnaround speed too is impressive. Thank you 💖

Valutata 5 stelle su 5

These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalize... Leggi di più

Valutata 5 stelle su 5

Very satisfied with Indiemassive! I did an extensive search when trying to choose a distributor and I am happy with my decision. Customer support is there main strength. Always answer within 24 ho... Leggi di più

Dettagli dell'azienda

  1. Gestione e promozione della musica

Scritti dall'azienda

The all-in-one independent music ecosystem.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

62 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I switched to IndieMassive. My experience so far;

I switched to IndieMassive from a one of the most well known distributors, because I heard good things about their customer service. Just released an album with them, and they were really helpful through out the process.

There were some issues (there is always something that can go wrong) but the difference here with these guys is that, a team member was always on the case, through out the way and got everything resolved, very friendly and very fast.

I was new to their upload portal, but found it easy to learn my way around pretty quickly.

Overall great service. 5/5

I am glad that I switched to IndieMassive and looking forward to do all my future work through them.

14 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent! They truly care about the artist!

As an indipendent artist, releasing a song for the first time, I have to say that I am extremely pleased!! Amazing Customer Experince! The stuff helped answering all my questions and guided me throughout the whole proccess. IndieMassive is going to be my go-to choice when it comes to distributing my music.

2 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Solid customer service!

I recently released an EP of covers with IndieMassive and their support was great. Helped me figure out some of the finer details and were very quick to respond and help. Def recommend!

14 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Extremely satisfied with IndieMassive.

I'm very satisfied with IndieMassive service and support, and I highly recommend it.

1- The dashboard interface is beautiful, easy and fast. And I like the Genres they have that are not elsewhere, also a lot of options to fill for detailed credits, collaborations and copywrite holders.
2- Moderation is super fast, it only takes a couple of days.
3- Technical support staff are super friendly, considerate, helpful, fast and passionate.

A big thanks for the great efforts they exert in IndieMassive.

24 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Trust & professionalism

Easy, straightforward and fast! These are the things I am searching for, when it comes to distributing my music.
Customer Support is top notch, from start to finish.The guidance provided by the customer's support stuff was helpful and to the point!

Indie massive is the new staple for distribution. Thanks guys!

29 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

The new kid on the block is kicking ass.

Distributing with IndieMassive was by far the best experience I've had with any distribution company.

Super straight forward process with no BS.

Customer Support is fantastic - which I can't say about any other distribution company I've tried. They really care about you and your music - and it shows. By artists for artists is really the best way to describe the whole experience.

I wouldn't go back to any other service. Thanks guys!

27 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Great experience!

Didn't think much of it at start and simply joined their service, but after getting a reply within 2 hours on my inquiry I knew I made the correct choice to go with these guys! Great support!

27 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

By Artists For Artists

It immediately becomes apparent to anyone who has worked with other distribution platforms in the past that IndieMassive is created and run by artists who care about fellow artists. Having tried several in the past, there's so many with unresponsive customer support or hidden fees that make it clear that they only see artists as customers, but IndieMassive is the only one I've come across that is clearly truly in support of independent musicians, I recommend it to anyone who's serious about their music.

23 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Great distributer overall!

Wanted to try these guys out and I have to say that they are legit! Great customer support, which you can't say for any other distributorer. Great anayltics, and super easy to use UI. Can't recommend more

30 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

These guys are great

These guys are great. A trustworthy distrobutor at a good price. Their infrastrucutre and UI can be a little rudimentary and clunky at times, but they do indeed have excellent, prompt, and persomalized customer service. Their payments are prompt and reliable as well, so what more could you really ask for? I have used a variety of different online distributors and these guys are one of the best. Keep up the good work, IndieMassive!

12 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

This thread consists of fake reviews

This thread consists of fake reviews. I would not trust the IndieMassive because in their FAQ they indicated that they deliver music to YouTube content ID, but in reality this service does not work, and they also do not deliver to some of the other DSPs they indicated. Even after contacting them they did not update the information. They have one of the worst sales analytics that I have ever seen, one might say that it is almost non-existent. They promised to fix it in a couple of weeks, but six months later nothing has changed

1 settembre 2023
Logo di IndieMassive

Risposta di IndieMassive

Hi there,

Thank you for taking the time to leave a review.
To start, our FAQ states that we deliver your fingerprints to YouTube CID, but we do not collect YouTube CID revenue for you. This requires a considerable amount of effort from a distribution company to do, which is why many charge a significant fee for this service while collecting the revenue is very easy for you to do yourself which also saves you considerable expenses as well.

Regarding our distribution targets, two deals we had were removed due to international conflicts that prevented business with the countries that these DSPs were based in. We apologize for this, but there is nothing we can do to combat this.

Lastly, regarding our analytics, I find this very surprising to read as we receive data from the DSPs which is updated multiple times per day and effectively competes with our biggest competitors in the market. Thereafter, we also use 3 external marketing tools to further compile a vast set of data to provide you with an extensive overview of your catalog's performance.

I understand that you are not satisfied with our performance so far, but the truth is that we are a company of musicians who worked together to create this platform that we wish we had as independent musicians. A platform that strives for honesty, transparency and ease-of-use. I'd love to sit down with you on a call or even just via emails to hear your feedback and discuss what we could have done better to take care of you as our client and how we can improve moving forward.

Sincerely,

The IndieMassive Team.

Valutata 5 stelle su 5

Excellent customer care

I have found IndieMassive (particularly Ace, who I dealt with), to have the rare quality of going the extra mile to solve any issues that might arise. Their communication and customer service is absolutely first class, and they often replied to my emails within an hour, and always within 24 hours. I can not recommend this company enough! Excellent service!

29 novembre 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più