Incognito Casino Recensioni 22

Love the game selection here, class casino!

The casino is incredible and i really 100% would recommend this casino to others considering the wide variety of games the have to offer on the games section :)

I haven’t played here in a while but withdrawals used to take 4 days. Now I withdrew yesterday afternoon and funds on their way. Some decent wins too.
Customer service is great too. Resolved my issue straight away.

Dont use this casino.
They changed the Territories overnigth, i did not now that netherlands was Restricted(because it wasnt) and today they closed my account with 700 pending withdrawal.
No answer from them
Scammers.

I processed a withdrawal of 200 euros on Dec 20th 2025 and till to date it shows "processing". I go to chat literally daily and I email their support daily and I get the same automated response that the team is reviewing and will update me to my email and thank yo u for my patience and they understand my frustration and so on...

I registered and confirmed via live chat that I was eligible for the bonus when it did not appear in the deposit section. I made my first deposit, but I never received the bonus, even though I had confirmed this beforehand. I would never have made even a single deposit at the casino if I had known this.

After that, I wagered my deposit once and requested a withdrawal. My withdrawal has been in “pending” status since December 9th, and customer support always gives the same response: “the relevant department is investigating the matter.”

I cannot recommend playing here to anyone. The customer service is ridiculously poor, and it is apparently very difficult to withdraw your money, even though the amount in question is as small as 220 euros.

Deposit 100 euro. Money taken of the bank. But didnt came in my casino account. They dont wanna help you in chat. Money gone. Dont deposit here guys!

Goede casino free spins

Très mauvais casino à fuire j ai gagné 1200 il me long annulé

Kindness of agents

Das Casino wird seit kurzem von Igloo Ventures besessen und ich hatte in der letzten Zeit gute Erfahrungen mit dieser Firma, auch bei Casinogurz und auf AskGambler sind deren Casinos fast immer gut bewertet. Darum habe ich nach Erhalt eines speziellen Ersteinzahlungsbonus trotz der schlechten Bewertungen dort einbezahlt und Glück. Bei allen anderen Igloo Casinos bekam ich meine Kryptoauszahlung innerhalb von 1 Stunde und ich verstehe, wenn ein Casino dafür auch mal einen Arbeitstag braucht.

Wenn man aber auf seiner Website schreibt, Auszahlungen erfolgen in Echtzeit und in Ausnahmen erfolgt eine Prüfung, welche MAXIMAL 24 Stunden dauert sollte man sich auch daran halten oder den Kunden proaktiv informieren.

Ich erhielt auf E-Mail Nachfrage keinerlei Reaktion mehr und entschied mich, den 3 anderen Igloo Casinos wo ich sehr zufrieden war zu schreiben und zu fragen, wie man jemanden vom Management erreichen kann weil dies nicht meiner Erfahrungen mit Ihnen entspricht.

Wenige Stunden später war meine Auszahlung Sonntagnacht ausbezahlt.
Schade, aber ich hoffe dies bleibt eine Ausnahme, denn die Casinos der Gruppe bieten starke Boni und auch Slots wo nicht jeder hat.

Very easy to use casino great choice of games and plenty payment methods

I have a card freeze on gambling sites but this one allowed to deposit I phoned bank and was told its an illegal site and its licence is under a buy and sell site total scam company

I did enjoy this casino and have won once before and did manage a withdrawl (this did take around a day) but now I've been logged out and it won't let me log in with my email only my phone number and I have no access to this to receive a code to log in. I have money in there that I can now not even access. To say I'm fuming is an understatement.

Just like the rest of them a total con I won 6 bonuses ....in just 2 depos ....damn lucky huh ??? Not a single one paid over 40x one of them was 0.9 x and one a flat zero .... 😂 they are disgusting these places and they pray on people stay away I only bet lowest amount and my depos were not huge ... if your going to test a casino like this my advice is well don't gamble anyway but easier said than done huh bet small work out what they have done with the RTP NEVER take the free bonus they offer you always a scam you got hardly no chance of 35xing your initial depo ... it just guarantees they take your money ... soon as you make a deposit play a game if you win some profit try withdraw it ... if they start messing around like these do ...run for the hills....any decent casino will cash you out at anytime and won't ask you for a reason so if they are doing it's a massive red flag and if you only have £30 in who gives a f ? I seen an above review of someone putting thousands in before even seeing if they pay out .... just beware the Internet is a dangerous place and it's full of thief's like these "casino" owners

I had won money and it’s stated paied however I then had an email to say I had used a 5.pound bet therefore my winnings are void and taken from my account witch terms and conditions dosent not state this .

Can't withdraw to uk bank in visa so cant play anymore all the same these non UK casinos takes your money and unless you get bitcoin you can't get your winnings

very good casino good bonus and good services

This site really good couldn’t ask for a better site plus the staff am really helpful will sort you out grate team & they understand

Awful casino, same as other reviews, they state 24 hours to withdraw and yet it doesn’t get processed. I’ve been stupid enough to lose £1000’s to this casino and now I’ve won back £4000 they will not pay out. In fact I have not managed one successful withdrawal with this casino. I will be reporting for adjudication and to the gambling commission.