In general the trip was well organised, though we could not find any ICE events people at St Pancras on the outward journey. The most disappointing thing was the lack of transport returning to the ho... Leggi di più
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food and drink very good -atmosphere inside wasnt brilliant it felt maybe a bit to corporate if that is possible. we thought there might be a DJ after like in the other marquees it was maybe a little... Leggi di più
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We've just returned from an amazing F1 experience in Abu Dhabi. Great company, they really nailed the finer details, special appreciation to Marcus Lenton, our AM, he's a total joy to chat with, full... Leggi di più
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Great trip to Barcelona with ICE to sample a couple of the Michelin restaurants on offer. The event co ordination was very well organised and managed, herding cats sprung to mind after the wine pairin... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
For over 20 years, Imperial Corporate Events has been unlocking access to the world’s most exclusive and extraordinary events for our experience hungry clients. From the high-octane luxury of the Monaco Grand Prix to the palette-seducing splendour of Michelin-starred restaurants, we offer our clients and their guests the chance to dive into new sensory thrills together. So why not cross a few things off that bucket list in a way you never even imagined possible?
Informazioni di contatto
Floor 3, Mercury Place, 11 St George Street, LE1 1QG, Leicester, Regno Unito
- 01162 695979
- info@imperial.events
- imperial.events
4,1
Molto buono
736 recensioni
Ha risposto al 86% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ascot was excellent as usual the…
Ascot was excellent as usual the service would benefit from some on site personnel to direct you to where you need to go, the event didn’t really feel special in anyway over a standard ticket but we did get was good. The service in the restaurant was a bit chaotic
24 giugno 2025
Risposta di Imperial Corporate Events
Thank you for sharing your experience and we’re so pleased to hear you enjoyed your time at Royal Ascot. Your comments have been noted, and we’ll ensure this feedback is passed on to the relevant teams. We really appreciate you taking the time to share your thoughts as it helps us continue to improve.
Had a great day out at Lords organised…
Had a great day out at Lords organised by John Dart. The cricket was superb and the hospitality even better!!
11 giugno 2025
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Risposta di Imperial Corporate Events
Thank you for the great feedback. We're delighted to hear you had a fantastic day at Lord's and that the hospitality exceeded expectations. We'll be sure to pass your kind words on to John Dart and we look forward to welcoming you again soon.
The whole process from start to finish…
The whole process from start to finish was excellent and stress free. As we had a specific requirement the team catered for this and could not do enough which added to the experience. Thanks Chelsea.
24 giugno 2025
Risposta di Imperial Corporate Events
Thank you for the lovely feedback. We're so pleased to hear that everything went smoothly and that the team were able to accommodate your specific needs. We'll be sure to pass your thanks on to Chelsea. We look forward to welcoming you again soon.
Imperial always deliver on events for…
Imperial always deliver on events for my company and the staff are equally amazing. 🤩
24 giugno 2025
Risposta di Imperial Corporate Events
Thank you so much for your kind words. We're thrilled to hear that our events continue to meet your expectations and that our team consistently provides a great experience. We really appreciate your continued support and look forward to working with you again soon.
Monaco F1 Fairmont Hospitality
Well organised and a great experience. During the build-up Gee was fantastic and kept us informed of arrangements and updates. In Nice/Monaco, Jess did all she could with some challenges of no fault of Imperial. Fairmont hospitality was brilliant and an excellent view form the balcony over-looking the hairpin. We've been to many F1 hospitality (LV, Silverstone, Spa, etc) and this experience was up there with them.
Would thoroughly recommend.
26 maggio 2025
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Risposta di Imperial Corporate Events
Thank you for your fantastic review. We’re so pleased to hear the experience lived up to your expectations and that both Gee and Jess played such a key part in making it all run smoothly for you. We really appreciate the recommendation and hope to welcome you again at another F1 weekend soon.
Thank you Gee! We had a wonderful experience in Monaco…
We had a wonderful experience in Monaco F1 in May and at Beyoncé concert! Everything was well organised, we met great people as well. One staff member in particular, Gee, always goes above and beyond to look after us and to ensure we’re having the best time. Thank you Gee - we’re very grateful to you for many of our great memories!
14 giugno 2025
Risposta di Imperial Corporate Events
Thank you for your kind words. We’re so pleased to hear you had such a brilliant time in Monaco and at the Beyoncé concert. It’s fantastic that everything ran smoothly and that you connected with others during your experience. We look forward to welcoming you again soon.
Very disappointing and overpriced
Ourselves and everyone we spoke to who were in our party group staying in the same hotel, felt that the whole experience was significantly over priced and very poorly run. We were wrongly advised from the onset as to what to expect in the package and felt completely let down and quite simply 'ripped off'. A very basic calculation of what we received and what it would cost was about 45% of what we were all charged. The event staff at the hotel were unprofessional with one guest trying to get information from a very drunk staff member.
I have only given one star is it is not possible to give zero!!
Thank you for your latest response, but as there is no facility I can see for me to reply then I can only do this by editing my original post
Firstly I should correct you regarding the time you refer to as 12.15. It was actually around 09.00pm and the guest I spoke was quite clear about the state of sobriety of the staff member.
Secondly whilst you have every right to defend what you delivered. I can only disagree with you as would every other guest we spoke with, who were all of the same opinion, in that the event was significantly over priced and under delivered
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for your feedback. We’re sorry to hear that the experience didn’t meet your expectations and that you left feeling disappointed. That’s never what we want for any of our guests.
However, we would like to address some of the comments made. We’ve thoroughly investigated the incident you mentioned and can confirm that the staff member in question was not under the influence. In fact, she was taking a short break to eat her dinner at 12:15am, after a very long day.
We understand how situations can be misinterpreted, but we take professionalism seriously, and any claim of inappropriate behavior is looked into fully.
We’re also confident that the event was delivered as described at the time of booking. That said, we understand expectations can vary, and we’re always open to hearing suggestions on how we can make things clearer going forward.
We’re truly sorry you didn’t enjoy your time with us, but we stand by our team and the service we aim to deliver.
Robbie Williams was great
Robbie Williams was great,
Question why did the people on same table with same package that booked through butler associates pay far less than ourselves, I don’t mind handling fees which you have charged on top of our tickets which where £899 each, butler associates £650 each, surely I should go straight to them do you not 🤔????
13 giugno 2025
Risposta di Imperial Corporate Events
Thank you for your feedback, we’re really pleased to hear you had a great time seeing Robbie Williams.
We appreciate you sharing your thoughts and we will be passing this on to the appropriate team for review.
Thank you again for taking the time to share your experience, it’s feedback like this that helps us continue to improve.
Lunch prior to Windsor Races
We had a great lunch at The Hinds Head, Bray followed by a boat ride to Windsor and an excellent evening’s racing. The preparation ahead of the day was faultless ( thanks to Martin Wolfe at Imperial) as was our host on the day itself ( Suzanne). A great and memorable experience.
9 giugno 2025
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Risposta di Imperial Corporate Events
Thank you for the kind words. We're so pleased to hear you had such a memorable day and it’s wonderful to know Martin’s preparation and Suzanne’s hosting helped make everything run so smoothly. We’d love to welcome you back again for another fantastic experience.
Risposta di Imperial Corporate Events
Thank you for your feedback. We're delighted to hear everything was spot on and really appreciate you joining us. We look forward to welcoming you back again soon.
The product was oversold
The product was oversold. The charter flight was a low budget airline, the luxury transport was a delayed bus, the hotel in Cannes was a 25 min ride out of town. The train ride to the event required a train change. Flights were delayed by 3 hours each way which can be out of the organizers control but then they should jump in with refreshments during the delays. There was very little visibility of the support during the trip.
It felt like a low budget tour sold as a VIP Event.
No apologies for the delays in the airlines or the buses.
Would not be recommending them to friends or family
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for sharing such a detailed account of your experience.
Your comments have been noted and will be passed on to the relevant teams to ensure all elements of the experience are reviewed. Thank you again for taking the time to provide this feedback, it will be used constructively as we look to make improvements going forward.
I had a great time at the Monaco GP
I had a great time at the Monaco GP. The staff from Imperial and Gulliver's had done a great job of the organising. They took good care of us during the entire trip.
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for your kind words. We’re so pleased to hear you had a great time at the Monaco Grand Prix. It’s lovely to know our team took good care of you and that everything run smoothly throughout the trip. We’d be delighted to welcome you back for another memorable event in the future.
All went very smoothly.
The event was well organised. The hotel was ideal and the tickets put is in prime seats. A great weekend.
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for the kind feedback. We're so pleased to hear you had a great weekend and that everything came together to deliver a strong experience. We'd love to welcome you back for another standout event soon.
Monaco Grand Prix with Imperial
I went on the Monaco Grand Prix trip with Imperial. Charter Flight was in a very cramped ex Ryanair plane - hardly room for one's knees. Staff were fine and friendly and transfers all good. Hotel was not even in the next big town to Monaco, but in Cannes. 50 minutes away by train. However it was a good hotel and right next to the station. Big issue is that for the price there was nothing else included apart from race tickets. No access to one of the Cannes Film festival screenings, or even a coach trip to Eze or St Paul De Vence on the free saturday. Did not feel VIP. At the race, no programme was provided, no drinks vouchers. just ordinary. However the seats were well placed - opposite the pits and in front of a giant screen. Given how much people had paid - from £2000 to 2500 each, it was not brilliant value
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for taking the time to share your thoughts following your Monaco Grand Prix trip. We're pleased to hear that you found the hotel comfortable and well-located, that the transfers ran smoothly, and that our staff came across as friendly throughout. It's also great to know you enjoyed the view from your seats at the race, being opposite the pits and in front of a big screen certainly offers a prime perspective on the action.
We do, however, appreciate your feedback regarding the overall value of the package and the level of inclusions, particularly on the free Saturday and during the race day itself. Your comments about the flight comfort and lack of added VIP touches are also noted. We understand how important those details are, especially on such a high-profile occasion.
This feedback will be shared with the appropriate teams to review how we can improve the experience and ensure it better reflects expectations at every level. We’re grateful you’ve taken the time to provide such considered insight, and we’ll use it to help shape future improvements.
Over all it was a good experience;
Over all it was a good experience;
Two things to improve
1) The Grandstands were completely open with mo shade and it was very hot with direct sun...we didn't know this.
2) Our Diet was not catered for well even though we mentioned that 4 of us have dietary restrictions. Breakfast was extremely limited on all days....
30 maggio 2025
Risposta di Imperial Corporate Events
Thank you for your feedback, we’re pleased to hear that overall you had a good experience. It’s always great to know when our guests enjoy the event as a whole.
We do appreciate you raising the points around the grandstand conditions and dietary requirements and this feedback has been noted and will be shared with the relevant teams so we can take steps to improve these areas going forward. Thank you again for taking the time to share your experience.
Eric at the Albert Hall
Box and hospitality watching the greatest guitarist in the world. A great night and Imperial were helpful and efficient throughout.
23 maggio 2025
Risposta di Imperial Corporate Events
Thank you for the kind words. We're so pleased to hear you had a great night watching a true icon, and that the box and hospitality made the experience all the more special. Delighted to know you found everything helpful and efficient throughout, we’d love to welcome you back again soon.
It was supposed to be a corporate…
It was supposed to be a corporate experience and in that respect it was lacking. I would have expected to be guided more than it was. The reception was fine, but there was a lack of information / mis information. The train we went to catch on advice, did not stop at the station. The next one was fine. Once in Monaco we were on our own and there were several corporate groups all being guided. At the end there were no trains of any kind back to Mandelieu from cannes. We should have been advised of this. I'm afraid it was not a corporate experience. Hotel was nice, too far away, seats were OK, train tickets were OK going, but useless coming back. We had this at a discount, had we paid full price we would be fuming.
25 maggio 2025
Risposta di Imperial Corporate Events
Thank you for taking the time to share your experience. We're pleased to hear you found the hotel comfortable and that your race seats and initial train arrangements were in order.
Your feedback has been noted and will be shared with the relevant teams to ensure greater clarity, structure, and support is in place for future events. Thank you again for your considered comments as they will help us make meaningful improvements.
Never again.
Chartered aircraft went from LGW after being told it would be LHR, queues to a manual check in (2hrs before flight, like the old days, no online check in) were huge. Flight was very dated, on arrival in Nice, some pax took taxi to Cannes rather than jump on coach to hotel, we couldn’t depart until missing numbers verified, more delays and standing around, arriving by coach meant hotel check in was overloaded. “Drinks reception” was tokens for a few small beers. Hotel was beautiful, staff amazing! Race day travel was public train that was massively overcrowded and delayed, seats in stand were ok but zero hospitality at circuit. Return flight delayed, check in good, poor at passport control, carnage at boarding! Would not use again. Best bit was Saturday “day off”, went on a yacht in the harbour with the Green Room, would use them in future. This was a Gullivers Travels Sports event with a mark up.
23 maggio 2025
Risposta di Imperial Corporate Events
Thank you for taking the time to share your honest feedback. We're sorry to hear that the experience didn’t meet your expectations.
This will be shared with the relevant departments for review, with the aim of refining both how we communicate and how we support our guests during the unexpected. We appreciate you taking the time to flag these concerns, and we’ll use them to help ensure a better experience in future.
Such a great night
Such a great night, fantastic entertainment from Eric Clapton (almost a given) but the hospitality provided was excellent. The food and drinks package did not disappoint. Many thanks to John Dart and the team at Imperial Events for organising an excellent evening.
23 maggio 2025
Non scritta su invito
Risposta di Imperial Corporate Events
Thank you for the lovely feedback. We're so pleased to hear you had such a great evening and that the hospitality, food, and drinks package all lived up to expectations. Eric Clapton certainly delivered, and it’s fantastic to know the rest of the evening matched the occasion. John Dart and the team will be chuffed to know their efforts were appreciated. We’d be delighted to welcome you back for another memorable event soon.
Excellent professional and friendly…
Excellent professional and friendly service from John Dart re the Monaco F1, and all the Imperial people at the airport, hotel, transfers and grand prix. JW
27 maggio 2025
Non scritta su invito
Risposta di Imperial Corporate Events
Thank you for your kind words. We're delighted to hear you received excellent, professional, and friendly service from John Dart and the rest of the Imperial team throughout your Monaco Grand Prix experience. From the airport to the hotel, transfers, and the race itself, it’s wonderful to know everything ran smoothly. We’d be thrilled to welcome you back for another unforgettable event in the future.
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