Their so-called free image generation isn't free
They state that images are generated for free, yet this proves to be an outright lie.
They are obviously nasty, horrible people
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
They state that images are generated for free, yet this proves to be an outright lie.
They are obviously nasty, horrible people
I signed up for $1 for a week's access and they billed me over $60 for the month. They refused to refund the $63, but they acted like they were being very generous to refund the $1. All their communications were strategically worded to mislead. ---They was to deceive and steal. Also the tool wasn't as useful for me as I hoped, so I never used it after that first day.
I even sent them a snip of their own website to show that I had never agreed to pay a monthly fee, but they didn't care. Their responses were AI generated too, I guess.
This company is cheating and tricking people to pay more.
They offer to charge $1.49 for one week trial, instead they charge you 39.99 $ for whole month without any approval and any intimation.
“Claiming it is mentioned in policy”
It is cheating and tricking company who don’t want to serve customer only cheat. If there was one bit honesty and ethics they would have vouched to return falsely charged amount or keep the account for the month of usage.
Instead they are ready to stop the account on the day of charging but not ready to refund illicit charges. This cheating by mentality. Sick customer care !!!
Pixella.ai is deeply misleading and extremely disappointing. Based on my experience, this service feels designed to take your money rather than provide real value.
First, the tool itself is close to useless. Despite being marketed as a logo generator with customization, it is practically impossible to create a usable or professional logo. The options are shallow, the results are generic, and the output is nowhere near what is advertised.
Second—and much worse—the pricing is intentionally unclear. You are shown an attractive offer of €1.29 for 7 days of premium, but it is barely noticeable that this automatically turns into a €35 monthly subscription. This crucial information is hidden in tiny text, which feels deliberately deceptive.
Finally, once the charge goes through, customer support suddenly becomes unavailable. Messages go unanswered, and there is no meaningful attempt to resolve the issue or even acknowledge the complaint.
Overall, this was a frustrating experience that left me feeling misled and ignored. I strongly regret using this service and would advise others to be extremely cautious before giving them any payment details.
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.