ILAWSSCOTLAND Recensioni 

353
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Form initial enquiry to Ross coming to our home the whole process was perfect. Everything was explained to us about the options we had. Ross was very professional and made the process seamless, I w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My dad received high quality guidance from Ross Allan of ILaws Scotland today. Ross spent a full hour on a call with us, answering all of my dad’s questions and explaining everything very clearly and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Me and my wife had an appointment with Neil Jones on 16 September, with the intention of setting up a POA and PPT. Neil talked us through the process for both. His explanations were easy to understand... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Neil visited us today and explained and guided us through the complexities of wills, power of attorney and protected property trust. Neil was very polite, knowledgeable and fully answered all our ques... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi legali

Informazioni su ILAWSSCOTLAND

Scritti dall'azienda

Welcome to our profile page

With over 30 years’ experience, ILAWSSCOTLAND are the Estate Planning professionals of choice, understanding your needs fully and providing on-going, quality advice, on the most important areas of your life - your family and your assets.

ILAWS are expert in providing Wills. Power of Attorney and in protecting your home against care home costs and fees.

Home or office appointments are available in Inverness, Moray, Aberdeen & Aberdeenshire, Dundee, Perth, Fife, Edinburgh, West & East Lothian, Glasgow, Ayrshire and all surrounding areas. In the more remote areas video and telephone appointments are always available.

We offer a full Bereavement Service which covers everything from your first enquiry all the way through to advising and assisting your Executors and Powers in Attorney their duties.

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Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

353 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(353)

89 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Absolutely terrible service

Absolutely terrible service! My mother paid & submitted forms on 11 November 2023 for a Power of Attorney. Despite phoning the office 3 times to chase, her application is still “with the Court”.
Over a year to issue a Power of Attorney?!?!

4 dicembre 2024
Non scritta su invito
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Risposta di ILAWSSCOTLAND

Good morning Joanne,
We understand you frustration in the matter as the timescales involved in getting Power of Attorney in place are long. However, the court services are very far behind due to the sheer volume of applications they have to deal with. Unfortunately, we are not in control of this. If you or your mum wish to call us on 0800 049 9688 and provide your mum's details, (because she is the Client and that's how we can search it) we will be happy to chase this again to see where the POA is with the court - it cannot be far away now as we have many of these granted for applications from 10-11 months ago.

Valutata 5 stelle su 5

Excellent service…

Would like to thank George and Marcus for excellent service today. Sorting out my mother's will and power of attorney.

They were very friendly and explained everything well. My mother and myself left very happy with experience.

Good job guys

Gary , mum

5 novembre 2024
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Risposta di ILAWSSCOTLAND

Thank you so much for your review Mr Harkness. We acknowledge that there was some confusion with this case and we are delighted to have been able to resolve this to your satisfaction.
Will pass on your comments to George and Marcus. Thanks again.

Valutata 5 stelle su 5

Great customer service and information…

Great customer service and information given was to a high standard. Any questions asked where explained to me in a detailed way. Neil very knowledgeable and helpful

31 ottobre 2024
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Risposta di ILAWSSCOTLAND

Thanks for your review Mr Campbell. Much appreciated.

Valutata 5 stelle su 5

Excellent service

Excellent service

Came to the house. Everything was explained fully and got power of attorney and will done.

Would highly recommended this service

23 agosto 2024
Non scritta su invito
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Risposta di ILAWSSCOTLAND

Thank you Ms Thomson for taking the time to review us. Glad everything went smoothly for you.

Valutata 5 stelle su 5

All ok

All ok , no problems at all, recomended you to a friend

9 ottobre 2024
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Risposta di ILAWSSCOTLAND

Many thanks for your review and onward recommendation.

Valutata 3 stelle su 5

Disappointed

After an initial meeting to get details etc , you are left to do the rest yourself .. considering the amount you pay you would think it would be so much more professional if another personal contact was made to ensure clients got the full process right.

19 settembre 2024
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Risposta di ILAWSSCOTLAND

Thank you for taking the time to review us. We are sorry to hear that you are not completely satisfied at this point however please be assured that we have lots still to do on your case and are just awaiting the return of the signed documents you have. Our Admin office will be in touch with you today to answer any queries you have and please always feel free to contact us about anything we can do to make the process better for you.

Valutata 5 stelle su 5

Simple and straightforward

Simple and straightforward, Neil Jones explained it thourghly, he was polite and professional would highly recommended

25 settembre 2024
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Risposta di ILAWSSCOTLAND

Thank you so much for taking the time to review us. We will pass your comments on to Neil.

Valutata 5 stelle su 5

George fairgrieve

Very competent and helpful and also very understanding if you need to phone

19 settembre 2024
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Risposta di ILAWSSCOTLAND

Thank you Mr Fairgrieve. Here if you need us at any time.

Valutata 5 stelle su 5

Very professional and well explained…

Very professional and well explained about the products they had to offer me and in the comfort of my own home

19 settembre 2024
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Risposta di ILAWSSCOTLAND

Thank you Mr Slow. We will pass your comments onto Ross who will be delighted to know this. We are here to assist anytime.

Valutata 5 stelle su 5

The communication has been excellent…

The communication has been excellent from day one and everyone in the office has been so helpful.Timelines to date have been spot on and that has helped us immensely as we were quite nervous in the beginning.

19 settembre 2024
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Risposta di ILAWSSCOTLAND

Thank you for the review Mr Murray, We are always happy to speak with our clients regarding their case or updates so please feel free to contact us at any time.

Valutata 5 stelle su 5

Good customer service

All information was relevant to our visit and we were made to feel very comfortable and at ease

28 agosto 2024
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Risposta di ILAWSSCOTLAND

Great to hear. Thanks for taking the time to review.

Valutata 5 stelle su 5

Excellent service

Everything went smoothly got power of attorney and wills done.
Service excellent everything explained fully and we were free at any time to call up for advice.
Highly recommend

28 agosto 2024
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Risposta di ILAWSSCOTLAND

Thank you for your review. We are here to answer any questions you ever have.

Valutata 5 stelle su 5

Helpful and professional

We wanted to add a paragraph to our wills, concerning our pets. The very helpful lady on the phone constructed a suitable paragraph and added it for us.

28 agosto 2024
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Risposta di ILAWSSCOTLAND

Thank you for the review. We do our best to keep everything straightforward for our clients.

Valutata 5 stelle su 5

Contact was so very easy and the…

Contact was so very easy and the gentleman who came to our house put us at ease from the word go.

28 agosto 2024
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Risposta di ILAWSSCOTLAND

Thank you for your review. We are always friendly and it is nice you thought this.

Valutata 5 stelle su 5

Sorted out an avoidable situation with…

Sorted out an avoidable situation with compensation.So fair play to them.I dealt with the general manager George seemed fine.

28 agosto 2024
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Risposta di ILAWSSCOTLAND

Thanks again for your review. We are glad that we could get this resolved for you.

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