Ignite Plumbing Services (Scotland) Ltd Recensioni 

258
•
TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Highly recommend this company just had gas boiler and underfloor heating serviced by them. Great communication from start to finish arrived exactly on time stated. Carried out the service to a very hi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have always found Alan very competent and helpful. As an example, fairly recently we needed a new heat exchanger on the boiler in our church. Because he knew we had a big funeral coming up (Winter t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ignite plumbing were recommended to me by a friend and I was reluctant at first as I thought they were pricey. However, I chose to hire them to reconnect my water and boiler and im very glad that I di... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alan and Ian were very friendly, knowledgeable and helpful with the problem I had with my heat pump heating system issue. I found it easy to contact them with just a phone call or Email which they... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi di riscaldamento e boiler
  2. anche in
  3. Ditta specializzata in riscaldamento
  4. Fornitore di boiler
  5. Idraulico
  6. Ingegnere del gas
  7. Servizio di installazione gas

Scritti dall'azienda

Ignite Plumbing Services is a customer-focused plumbing company dedicated to delivering reliable, high-quality solutions for both homeowners and businesses. Whether you’re dealing with a sudden leak, a stubborn clog, low water pressure, or a water heater that won’t keep up, our team is committed to diagnosing the issue quickly and providing a repair or replacement that lasts. We handle everyday plumbing needs as well as larger projects, including fixture upgrades, pipe repairs, preventive maintenance, and system improvements designed to keep your property running smoothly. At Ignite Plumbing Services, we believe great service starts with clear communication and honest guidance. We take the time to explain what’s happening, outline your options, and recommend the best path forward without pressure or confusion. Our technicians arrive prepared, work efficiently, and treat your home or jobsite with respect by keeping the area clean and safe throughout the process. We’re proud to be the kind of plumbing partner you can count on when it matters most: responsive, professional, and committed to doing the job right the first time. When you choose Ignite Plumbing Services, you’re choosing dependable workmanship, straightforward service, and peace of mind, backed by a team that takes pride in every detail.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

258 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(258)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great level of service!

We had 2 separate visits from Ignite Plumbing Services (Scotland) Ltd over the last few weeks. The first visit was for an initial boiler service, the second visit for an advanced heating system clean (including power flush of all radiators) and some remedial work due to the age of this property (20+ yrs).

We moved into this house just over 1 year ago, and had yet set up an inspection/ service of the existing boiler. I found Ignite Plumbing Services (Scotland) Ltd online, and after reading the reviews, I didn't hesitate to contact the team.

I received a response to my initial email in a timely manner, and the following level of communication has been brilliant. On both visits, we had Ian come out to carryout the work. Ian was on-time, friendly, professional, and obliging - really couldn't ask for more!

We are over the moon with the difference this work has made to our heating system - a noticeable step change in efficiency!

I have now set up a care plan with Ignite Plumbing Services, which gives us peace of mind and assurance knowing that we are in safe hands!

4 marzo 2025
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Hi John,

Thank you so much for your fantastic review and for choosing Ignite Plumbing Services (Scotland) Ltd!

We're delighted to hear that you had such a positive experience with Ian and our team. We always aim to provide top-notch service, and it's great to know we hit the mark on both visits. It's also wonderful to hear about the noticeable improvement in your heating system's efficiency – that's what we love to see!

We truly appreciate your trust in us and look forward to providing continued peace of mind through our IgniteCare plan.

Thanks again for your kind words and for being a valued customer.

Kind regards,

Alan & all at Ignite Plumbing Services.

Valutata 5 stelle su 5

Reliable in every way

Reliable in every way, engineer was obliging and explained everything simply and effectively

17 dicembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for your kind review! We're so glad to hear that our engineer was able to assist you effectively and explain everything in a way that made sense. We truly appreciate your feedback and are thrilled that you found our service reliable. If you need anything else, don't hesitate to reach out! Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

We wouldn't go anywhere else

We have used Ignite Plumbing to service our boiler for a number of years now and they continue to provide an excellent service. Would highly recommend.

11 febbraio 2025
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for your kind words! We're so glad to hear that you've had such a positive experience with Ignite Plumbing over the years. It's great to know that our service has consistently met your expectations. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

I was in a panic as my electric shower…

I was in a panic as my electric shower gave up then my immersion heater broke down so no hot water. I thought I could get by without a shower so enquired about a new element for my hot water tank. Very fast, efficient and friendly service. Was kept informed fully throughout about when they would be out etc. absolutely no complaints and will use them again and furthermore have no hesitation in recommending them to friends and family. Top job.

22 gennaio 2025
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Hi Neil,

Thank you so much for the 5-star review! We're happy to hear that we were able to help you out of a stressful situation and get your hot water back up and running quickly. We pride ourselves on our clear communication and efficient service, and we're glad that it showed. We appreciate your recommendation and look forward to serving you again in the future!

Best,

Alan Crawford

Ignite Plumbing

Valutata 5 stelle su 5

Great service provided by Alan as…

Great service provided by Alan as always.

13 gennaio 2025
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for your kind words! We're thrilled to hear that Alan consistently delivers excellent service. Your feedback is much appreciated and will certainly be shared with him.

If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day! If we can help with anything else, please get in touch,
Carolyn and all the Team at Ignite Plumbing

Valutata 5 stelle su 5

Alan and his team are fantastic

Alan and his team are fantastic - they are so helpful and reliable - I would not hesitate to recommend them.

13 gennaio 2025
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for the kind words! We’re thrilled to hear that you’ve had such a positive experience with Alan and our team. Your recommendation means a lot to us! Please get in touch if we can help with anything else. Carolyn and all at Ignite Plumbing


Valutata 5 stelle su 5

Very good experience using Ignite

Very good experience using Ignite. Provided a quote and had my heating working again within a week of making contact with them. Also competitively priced. Alan who attended was great. Explained the work carried out and was very approachable.

18 dicembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for taking the time to leave us such a positive review! We're delighted to hear that you were happy with our quick response, competitive pricing and the service provided by Alan.

We always aim to provide a hassle-free and efficient service, and it's great to know we hit the mark. We really appreciate your feedback and will be sure to pass on your kind words to Alan.

Thanks again for choosing Ignite Plumbing, and we hope to be of service to you again in the future!

Valutata 5 stelle su 5

New radiators

Had my old radiators replaced.
Ignite plumbing came out relatively quickly to arrange for a quote and they were always on the end of the phone or an email to answer any questions that I had.
Ian was very helpful and professional. He also kept his work areas tidy and clean.

12 dicembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for your kind review! We're thrilled to hear about your positive experience with Ignite Plumbing Services.

We pride ourselves on our responsiveness and communication, so it's fantastic that you found us easy to reach and helpful in answering your questions. We'll be sure to pass along your compliments to Ian – he's a valuable member of our team and we appreciate him upholding our high standards for professionalism and cleanliness.

We're delighted that you're happy with your new radiators. We hope you enjoy the warmth and comfort they provide for many years to come!

Thanks again, Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Would recommend

Quick, Friendly and first time fix

29 novembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a quick and friendly experience with us, and that we were able to get it right on the first try. We appreciate your trust and look forward to serving you again in the future! Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Outstanding Service, highly trained professionals!

My heating system stopped working…heat only going to one radiator. After many attempts to get this fixed and lots of ££’s later…I contacted Ignite plumbing service. I booked a full system flush which was really quick and simple through their Website.

On the day of my job the heating engineer (Ian) arrived on time and was both professional and friendly. Ian hit a couple of challenges as he was fixing the system, but took the time to diagnose the problems and fix them.
All in all, Ignite offers and outstanding high quality service, they are reliable and the price I paid was excellent.
Thank you so much, I will definitely use again and recommend to my friends.
⭐️⭐️⭐️⭐️⭐️

19 novembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for sharing your positive experience! We’re thrilled to hear that Ian was able to resolve the issues with your heating system and that you found our service to be professional and efficient. Your satisfaction is our priority, and we’re so glad you were pleased with the quality and price of the service. We truly appreciate your recommendation and look forward to helping you again in the future. Don’t hesitate to reach out if you need anything else! Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Efficient and helpful

Engineer came when he said he would, was very pleasant and helpful and carried out the required work efficiently.

7 novembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for letting us know about your experience. We're thrilled that the engineer was on time, pleasant, and efficient in completing the work. Your feedback is greatly appreciated. Thanks, Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Highly recommended.

Ian arrived on time. Completed the job quickly and efficiently. Reasonably priced. All in all highly recommend.

4 novembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you so much for your kind words! We're thrilled to hear that Ian provided prompt and efficient service. We really appreciate your recommendation and look forward to assisting you again in the future. If you ever need anything else, don't hesitate to reach out! Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

A trustworthy company who know what they are doing.

We have used Ignite Plumbing a few times now and have never been left disappointed. Alan and his team are not only experienced and knowledgeable, but they actually care about the work they do. This means that every time we have called them out, we can relax knowing that our plumbing systems and boiler is in good hands.
For example, our older boiler failed its service on Wednesday and by Friday, Ignite Plumbing had installed us a brand new, top of the range boiler for a really reasonable price. That is a level of service that feels really rare these days. The engineers that came out were, as always, highly professional and hard working. What I really love about using this company is that they are easy to book, upfront completely about time lengths and costs and give you realistic expectations which means you know how the job is going to go. They never over promise and always deliver. They have even fixed issues caused by poorer workmanship from previous companies, yet never bad mouth anyone. Truly professional.
Everyone I have been in contact with, from their admin staff to their engineers, to the owner themselves is friendly, helpful and accomodating, which is an added bonus.
Don't think I could recommend this company enough and we plan on using them for all our future plumbing needs.

1 novembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for the great review. We are glad we could complete this work quickly to ensure you were not without heating for too long. I have passed on your kind words to the entire team. Please let us know if we can help with anything else. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Very professional service

Very professional service
Would highly recommend

29 ottobre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving such a great review. We are glad we could complete this work for you. Please get in touch if we can help with anything else. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Excellent service from a professional team

Alan arrived on time to service our living flame gas fire. He prepared the area before he started to ensure there was no dirt on our carpets as he worked. He tested the fire and also the chimney and cleared up the area before he finished. Once again a great experience from Ignite Plumbing Service. Thanks again. Jim Derrick

7 ottobre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving such a great review. We are glad we could complete this service for you.If we can help with anything in the future, please get in touch. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Great service

We had used Ignite a couple of years ago when they completely updated our house after moving in, assisting with all replacement radiators, a new water tank, and multiple plumbing of under-floor pipes. They did a brilliant job. Used them again recently when our shower unit was leaking, and they were prompt to respond. They have also a great system of appointment scheduĺing which also means you get a phone text when they're on their way. Great service, and would use them again.

3 ottobre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving such a great review and continuing to use us for your plumbing and heating needs. We are glad we could complete this work for you. If we can help with anything else, please let me know. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Replaced thermostat

Reliable and trustworthy

Would highly recommend

25 settembre 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving a great review. We are glad we could complete this work for you. If we can help with anything else, please get in touch. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Ignite Plumbing were able to service my boiler

Ignite Plumbing were able to service my boiler at short notice and carried out a very professional service, providing all the relevant certification required. Myself, as an Engineering Quality Manager in industry would certainly recommend them.

28 agosto 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving such a great review. We are glad we could complete the boiler service for you. Please let me know if we can help with anything in the future. Alan and all at Ignite Plumbing

Valutata 4 stelle su 5

Very happy

I am delighted with the job that has been done. My floors and walls are slowly drying out. The engineer was very professional during both visits (initial assessment and final fix), detailing everything he was doing and explaining his thoughts on the situation. He managed to carry out the work with very little upheaval and left everything exactly as it was before he arrived. I was delighted that he was able to do this without damaging walls or removing tiles which I thought may have needed to happen.
I was a little disappointed by the lack of communication between the first visit and the second visit from the company as I had no idea when my leak would be fixed or the damage it was doing and this was a huge concern for me. It was almost a month before I received a quote. Some acknowledgement of the job and idea of timescale would have made it better for me.
However, overall I am very pleased with the work that was done and would definitely use Ignite plumbing again.

22 agosto 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Hi, Thank you for leaving us a good review. We are glad we could complete this work for you and repair the leak. Sorry for the delay and communication between visits. This was an error in the office, and we can only apologise. Please get in touch if we can help with anything in the future. Alan and all at Ignite Plumbing

Valutata 5 stelle su 5

Hot water cylinder service

Booked a service for my hot water cylinder, not many other companies offer this service. Engineer was really helpful, talked me through how to change temperature on the cylinder and how it worked in general. Service done without problem and a decent price. Highly recommend.

16 agosto 2024
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Risposta di Ignite Plumbing Services (Scotland) Ltd

Thank you for leaving a great review. We are glad we could complete this work for you. If we can help with anything in the future, please get in touch. Alan and all at Ignite Plumbing

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