Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... Leggi di più

Valutata 5 stelle su 5

I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.

Valutata 2 stelle su 5

I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... Leggi di più

Dettagli dell'azienda

  1. Parcheggio coperto
  2. Servizio di parcheggiatore

Scritti dall'azienda

Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.


Informazioni di contatto


Informazione importante

4,3

Eccellente

TrustScore 4.5 su 5

35.293 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I was amazed and impressed by the…

I was amazed and impressed by the technology!! No attendant to move the vehicle and never a chance to have vehicle damaged. But since it is fully automated, if they lost power I wonder who the car would be retrieved.

1 febbraio 2026
Valutata 3 stelle su 5

Attendant didn't scan app code showing prepaid.

I booked through the icon app the day before. When I arrived I showed the scan code on my app for the parking I paid. The attendant proceeded to take my information while I kept asking him to scan the code. There was a strong communication gap between us due to language. He didn't scan the code but sent me a text. When I arrived to pick up the car I was told I had to pay and I said no I paid through the app. I argued and showed them the app again indicating that I had already paid. I did not pay again.

1 febbraio 2026
Valutata 5 stelle su 5

Simple app booking for a…

Simple app booking for a budget‑friendly, well‑located spot. Prepayment and reservations were straightforward, and the attendants handled my vehicle with care throughout. Great experience.

31 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

I prepaid for arriving early 10:00 for…

I prepaid for arriving early 10:00 for a discount,I put in 9:30 AM and I arrived 8:25 and the management said I have to wait to 9:30 AM and I had to wait in the car outside on the street for more than a hour.Near Javits ast 43St ande 11th

Arriving ber 10:00 was never a punishment ,arriving 10:01 you loose the early pricing .

1 febbraio 2026
Logo di Icon Parking

Risposta di Icon Parking

Sharon, Thank you for taking the time to share your experience. We understand how frustrating this situation must have been, especially given the wait involved.

Per the reservation details, the discounted rate applies only within the exact time window selected at the time of booking. If a vehicle arrives before or after the reserved start time, additional charges may apply for parking outside of the reservation period. Unfortunately, locations are unable to accommodate vehicles prior to the reservation start time when the discounted rate is in effect.

In your case, the reservation was booked with a start time of 9:30 AM, and arrival at 8:25 AM fell outside of the reserved window, which is why the location advised waiting until the reservation time began.

We truly appreciate your feedback, as it helps us identify areas where we can improve clarity around reservation terms. If you’d like us to review your reservation further, please let us know.

Valutata 1 stelle su 5

Car Held hostage unless we paid TWICE!

We prepaid for parking, but had to pay again to get our car out of the lot. Charged double, even showed the barcoded receipt from icon, nope. No hablas. We had went back and forth for 20minutes with an interpreter on the phone but finally decided to pay the fee again so we could make our cruise. I travel continuously, globally and have never had this situation happen before. Icon is 100% a scam! Steer clear of that company.

25 gennaio 2026
Logo di Icon Parking

Risposta di Icon Parking

Thank you for bringing this matter to our attention. We’re very sorry to hear about your experience and understand how stressful this situation must have been, especially with time-sensitive travel plans.

We would like the opportunity to review what occurred and look into the charges you described. Please reach out to our Customer Service team directly at customerservice@iconparking.com, and a representative will be happy to assist you further.

We appreciate you taking the time to share your feedback and hope we can help resolve this matter for you.

Valutata 5 stelle su 5

I used the online booking and saved a…

I used the online booking and saved a lot of money. The parking location was ideal and I had no issues with the service. My car was waiting nearby when we arrived for pick up so it the wait was minimal. I’d recommend this garage to others

25 gennaio 2026
Valutata 5 stelle su 5

Great job!

Great job! Super quick to check-in and to check-out. The valets were very respectful and dare i say even fun. Thank you!

1 febbraio 2026

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più