I booked online and specifically chose a location because it accepted oversized vehicles (the van I was driving was on the list of accepted vehicles). I prepaid and a couple of days later, when I arri... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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These guys were amazing and so accommodating today. Totally professional and very friendly. We were escorting a family member to the doctor closeby, the professionalism was very much appreciated. The... Leggi di più
Ease of booking a spot at the time I needed it. Convenience to NYULangone Orthopedics Building. Lot and workers could not be better. I wish that ICON still had incentives for people who park in their... Leggi di più
Very attentive staff (I.e.. Nathan). I had both a 24 hr reservation and a follow-up reservation the next day for an additional 6 hrs. Nathan totally got it and explained what I needed to do and when I... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informazioni di contatto
315 East 38th Street and 330 East 39th Street, 10016, New York, NY, Stati Uniti
- (212) 599-8670
Informazione importante
4,4
Eccellente
355 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
People were cordial and efficient.
15 marzo 2023
Fast in and out
10 marzo 2023
Great experience
Great experience. Fast and effective service. Attendant very helpful and pleasant.
6 marzo 2023
Good Service
22 febbraio 2023
Use them whenever I go to NYU Langone…
Use them whenever I go to NYU Langone Ortho. Always great service!
18 febbraio 2023
I booked online and specifically chose…
I booked online and specifically chose a location because it accepted oversized vehicles (the van I was driving was on the list of accepted vehicles). I prepaid and a couple of days later, when I arrived, I was told the vehicle was “super oversized”. It is not easy to find a spot in Manhattan that will just accept a van. The second spot initially said no but with a little convincing, the gentleman agreed.
15 febbraio 2023
The employees!!!
2 febbraio 2023
It is so easy to book online and there…
It is so easy to book online and there are no problems when you arrive to park the car. Most important, it allows the opportunity to choose parking at a more affordable rate in NYC.
24 gennaio 2023
love this garage
I love this garage! I park here Monday through Friday. They are kind and respectful. I’ve tried other garages and I wouldn’t dream of parking anywhere else.
25 gennaio 2023
When I arrived there was no one at the…
When I arrived there was no one at the desk. I waited 10 minutes, walked to the doorman who directed me to the office. Thankfully i didn’t need to go there. When I went back to garage, the attendants were there.
20 gennaio 2023
Staff was excellent
18 gennaio 2023
I parked here this morning and was…
I parked here this morning and was texted my ticket to retrieve my vehicle. I opened the link while still in the garage. I noticed that he logged on my ticket that my vehicle had damage to to right side door,rear right side, left bumper. Which, there was not! Went back tohim to get clarity as to why was this noted on my ticket. We did a walk around together, and none of the said damages were present! (My car is new) he pointed out a slight scuff and dirt on the opposite side in which he claimed. He suggested to take a picture, and before i pulled out my phone, the other attendant jumped in and sped off! I told him my car better not be damaged when i come for pick up! Low, and behold ! I pick my car up, and there were two deep Scratches im the middle of the back bumper! I see why they add this false claim..it's because they are reckless with your property, they cover themselves, so when you notice the Scratches that happens at this garage. They will claim it was there before you came. (Lies!) those deep scratches was Not there. Side note: i feel like it was done on purpose after i confronted him about the false damages. I will not use this garage ever again ,and i will suggest that my co-workers don't either
5 gennaio 2023
Non scritta su invito
Risposta di Icon Parking - REALPRO PARKING LLC
Neicy, This is never the experience you should have at Icon! We are sorry to hear of the damage to your vehicle. If you have not already filed a claim, please return to the garage and fill out an incident report. Claims can only be filed in the garage. Only then will you be assigned a claim number which you should include in your correspondence. Please kindly forwarded any further questions to our Claims Department via claims@iconparking.com. We appreciate you bringing this to our attention as we are always striving to improve.
The attendant was rude
The attendant was rude, dismissive, and unattentive to my inquiries about the process.
21 dicembre 2022
Risposta di Icon Parking - REALPRO PARKING LLC
Kenny, We thank you for taking the time to bring this matter to our attention. We take pride in providing outstanding service, and we're saddened to see we missed the mark. We are confident that your next experience will be worthy of a 5-star review.
easy in and easy out
27 dicembre 2022
The garage is easy check-in and …
The garage is easy check-in and check-out. Staffs are friendly and patient to answer your questions. The location is highly recommended.
22 dicembre 2022
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