I used the online reservation through my Icon Parking account and paid in advance. When I arrived the attendant scanned the code from my iPhone and immediately texted me a code to use the I return... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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The men that work there are delightful and personable and competent. Don't know how they can maintain such a light demeanor when they're inside breathing CO2 all day. Y'all need to put some high p... Leggi di più
The service in the garage is always impeccable. The attendants are helpful, cordial, and attentive. I gave it four stars instead of five, because the online format to pay in advance is not compatible... Leggi di più
The Parking Attendant said to me that I was at the wrong location. I even showed him my Reservation. I had to stop by 3 different Locations then came back arguing with him that I was actually at... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informazioni di contatto
302 E 40th St or 315 E 39th St, 10016, New York, NY, Stati Uniti
- (212) 599-9762
Informazione importante
4,5
Eccellente
421 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Full service parking
A closer, more expensive 24 hour lot recently changed their hours, so the search was on for a new garage with middle of the night access. The 40th street location fit the bill, with a less contested traffic area. Easy reservation process, no "oversize vehicle" surcharge, economical price.
12 febbraio 2026
I always feel like I’m the only…
I always feel like I’m the only customer. I am greeted with very friendly people. My car is always brought to me quickly. Top notch
22 gennaio 2026
Been using icon parking for years
Been using icon parking for years. Always been high quality. Never any issues. I prefer icon parking over the competition.
23 ottobre 2025
do not like the new parking system…
do not like the new parking system SPACES
i can not scann my reservation when i arrive or add it to the new app.
it takes longer to check out when leaving...fumbling through 2 app and then emails to get the scan of my prepay old system was better
but all the guys ther are great and the manager...just the system sucks
22 ottobre 2025
Risposta di Icon Parking - NOBLE GARAGE LLC
Thank you, Rich, for taking the time to share your feedback. I’m sorry to hear that the transition to the new SPACES parking system has been frustrating for you. We understand how important a smooth and efficient experience is, especially when you're on the go.
Your review about scanning reservations, app integration, and checkout delays are concerning, and we’ve shared your comments with our technical team to help improve the system. While we’re working to enhance the user experience, we truly appreciate your patience.
We’re also glad to hear that our team on-site, including the manager, continues to provide excellent service. Your kind words mean a lot to them and to us.
If there’s anything we can do to assist you further or make your next visit easier, please don’t hesitate to reach out.
Convenient & good value
Prompt service, took good care of the car, patient when I couldn’t find my claim check.
19 ottobre 2025
It is very reasonable in cost
It is reasonable cost, fast and convenient. Staff is friendly.
10 luglio 2025
Risposta di Icon Parking - NOBLE GARAGE LLC
Thank you, Slawomir, for your review. I’m sorry to hear that the cancel reservation option isn’t working. I’d be happy to assist you with this. Please kindly check your email for updates regarding your reservation.
I call the police to have my car back
I call the police to have my car back! They ask me more money even I pay in advance one day more when I make the reservation! They didn’t give me the car before the police come there! They speek without respect.
6 marzo 2025
Non scritta su invito
Risposta di Icon Parking - NOBLE GARAGE LLC
Veronica, we're sorry to hear about the wait and inconvenience you experienced. At Icon, you should expect nothing less than hassle-free parking, and we appreciate you bringing this to our attention as we are always striving to improve.
Professional and friendly staff.
26 febbraio 2025
The parking garage people lost my…
The parking garage people lost my important KEY on my key chain!!!!!! I have NEVER had a problem anywhere else with this. I guess I should have removed it but never did before. I called the garage and everyone had no idea where the key was!!!!!!!!!! I now have to spend $400 to change my locks because they have my key and my information was in my car. In this crazy world it is sad I do not trust anyone. I have tried to reach out to a manager or supervisor and been unsuccessful.
10 febbraio 2025
Non scritta su invito
Risposta di Icon Parking - NOBLE GARAGE LLC
Jacqueline, We value your feedback and have taken steps to address the issues you encountered. We would be grateful for the opportunity to make things right and regain your trust. Please give us another chance to exceed your expectations and show you the exceptional service we strive to provide. Your satisfaction is our top priority, and we are committed to ensuring a positive experience for you.
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