As stressful as parking in the city, let alone finding parking, might be, these gentlemen made it quick and easy. Their garage attendants parked and retrieved the car when needed. The 24 hour service... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
You charged me an $15 fee after the fact due to "oversized vehicle" (a small suv) charge which was not stated anywhere before booking and payment. Will not be using you again. Edit to reply: havin... Leggi di più
L'azienda ha risposto
We have been using Icon Parking for a couple of years now. The various locations are great throughout Manhattan. So far every garage we’ve been to has been great. The attendants have been professiona... Leggi di più
Garage was extremely organized and the cashier was active. So close to MSG 2 blocks on a police station block which keeps you safe. Very fast recovery of the car after a sellout Rangers game on a S... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informazioni di contatto
29th Street and 30th Street, 10001, New York, NY, Stati Uniti
- 2125647948
Informazione importante
4,5
Eccellente
475 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 79% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great NYC parking experience
Easy in/out for a midtown garage. Courteous staff and prompt service.
30 novembre 2025
Seamless
From entry to exit, it was a seamless experience. Attendants were polite and professional
1 dicembre 2025
Easy process wick to check in and quick…
Easy process wick to check in and quick to get the car to leave
12 ottobre 2025
There are too few Icon lots which are…
There are too few Icon lots which are open 24/7, which is so important to us. Thankfully this Icon lot remains open 😃 .
14 ottobre 2025
Easy to purchase parking
Easy to purchase parking. Significant savings using the website.
6 novembre 2024
Scam for more money
Ticket clearly states "enter after 9:45am and exit before 5:45pm"
I arrived at 10:13am and upon checking out at 4pm, I was told I incurred an added fee by arriving at 10:13am, even though I was within the parameters I paid for. If the moderator is going to reply and say "we warned you there would be additional fees", have your website developer change the wording on the reservation, because according to the receipt YOU generated, I was completely within the paid window.
7 ottobre 2025
Risposta di Icon Parking - HERALD SQUARE PARKING LLC
Thank you, Rachel, for taking the time to share your feedback. We’re very sorry to hear about the confusion and frustration you experienced with your recent reservation.
Based on what you’ve described, you were clearly within the entry and exit times stated on your reservation, and we agree that if the receipt indicates a valid entry after 9:45 AM, arriving at 10:13 AM should not have triggered an additional fee.
Your feedback has been escalated to both our customer service and website development teams to review the wording on our confirmations and ensure it accurately reflects the pricing rules applied in our system. Clear communication is essential, and we appreciate you pointing this out.
In the meantime, we’d like to look into your specific reservation and resolve this matter. Please reach out to us at customerservice@iconparking.com with your reservation details so we can investigate further.
Thank you again for bringing this to our attention, your feedback helps us improve.
Great location and friendly staff
16 giugno 2025
ICON Parking is worth the money!
I've never had a problem at any of the ICON parking garages because the workers are always polite & professional. I commuted between Charlotte, NC & NYC for over five years an they always made the experience more bearable. Thanks for always doing a great job!
12 giugno 2025
Satisfied customer
We have been using Icon Parking for a couple of years now. The various locations are great throughout Manhattan. So far every garage we’ve been to has been great.
The attendants have been professional and polite. I love making the advance reservations that are very reasonable with the rates. We tell all our friends and family to try Icon Parking when driving into Manhattan. Highly recommended.
7 giugno 2025
I don't like the $3 extra fee
I don't like the $3 extra fee. If the cost will be $37 [which it was today], just say so up front.
4 giugno 2025
WILL NEVER GO BACK
WILL NEVER GO BACK! Worst place I’ve ever been. Staff was absolutely horrible and tried to keep our car hostage and wouldn’t give it to us for about an hour. They were extremely rude and was yelling and cursing smacking the wall and the glass like a lunatic absolutely horrible experience would never reccomend and not only that one of the other staff members was drinking on the job….and your parking my car? Absolutely not unfortunately I didn’t know about the drinking until I came back or I never would have parked here. Anyway I belive the 2 men that worked that night should NOT BE WORKING THERE.
24 maggio 2025
Non scritta su invito
Risposta di Icon Parking - HERALD SQUARE PARKING LLC
Sammy, we’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. What you described is absolutely not in line with our standards for professionalism, safety, or customer service.
We take all reports of inappropriate behavior, including unprofessional conduct and substance use, extremely seriously. Please know we are actively looking into this incident and will take the appropriate internal actions.
Our goal is always to provide a respectful, safe, and efficient service for every guest. We deeply regret that we fell short in your case and understand your frustration.
Thank you again for your feedback, it’s critical to helping us address serious issues and improve.
They asked me for a ticket and they…
They asked me for a ticket and they never gave me one, I had a reservation and they just scanned it when I got there and when I left because they didn’t know what to do, wanted to charge me double even though u payed in the app.
4 maggio 2025
Great quick service on a busy day
1 maggio 2025
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