Friendly and efficient garage staff. For a Friday evening on a holiday weekend in Midtown Manhattan, we were in and out of the garage for drop off and pickup very quickly.
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Easy check in with reservation. Courteous attendants. The steep and narrow exit ramp was a little intimidating but attendant kindly delivered car to top of ramp. Location was perfect.
Since I got my refund, updating to 3 stars. I still think if parking is not accessible it shouldn't be allowed to book. I booked a spot using the app for 12/28, 3.30 to 11.30 PM.. when I got there... Leggi di più
L'azienda ha risposto
We had a reservation and when we arrived were informed that our Toyota Sienna mini-van was considered an over-sized vehicle and they couldn't accept it. We explained we didn't realize a mini-van was c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Informazioni di contatto
58 West 58th Street, 10019, New York, NY, Stati Uniti
- 2127547974
Informazione importante
4,4
Eccellente
252 recensioni
Chiedi ai clienti di scrivere una recensione
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and efficient garage staff
Friendly and efficient garage staff. For a Friday evening on a holiday weekend in Midtown Manhattan, we were in and out of the garage for drop off and pickup very quickly.
27 maggio 2023
The attendant was rude
The attendant was rude. Continued to insist my car was oversized and it’s not.
25 maggio 2023
Risposta di Icon Parking - 58W58 PARKING LLC
Kimberly, Thank you for taking the time to provide your feedback. We are sorry to hear you had a frustrating experience and we sincerely apologize that our service did not meet expectations. Your comments allow us the opportunity to do better. We are looking into the issue and aim to resolve it promptly.
Please be advised that an oversize vehicle surcharge (up to $15.00 per 24 hours) will be collected at the location if the vehicle does not meet the standard size requirement. The general rule that determines if a vehicle is oversize requires the vehicle to be 181 inches in length or longer, or, 65 inches in height or higher.
We are confident that your next experience will be worthy of a 5-star review.
Easy check in with reservation
Easy check in with reservation. Courteous attendants. The steep and narrow exit ramp was a little intimidating but attendant kindly delivered car to top of ramp. Location was perfect.
14 maggio 2023
Everyone was efficient in a small tight…
Everyone was efficient in a small tight space. Very good job
19 maggio 2023
Very polite concerned , had to tirn people away who dud not have a reservation…
Very polite, busy night.
Couteous…
5 maggio 2023
The staff were friendly and helpful
The staff were friendly and helpful. Service was great.
11 maggio 2023
Great customer service
Great customer service, very efficient parking and timely retrieval of my car
9 maggio 2023
Very efficient and courteous
4 maggio 2023
Easy and friendly staff
23 aprile 2023
Great service, safe and close to locations u wanna visit
Great service, safe and close to locations u wanna visit...
15 aprile 2023
Fast service and nice people
21 aprile 2023
Always reliable and efficient place to…
Always reliable and efficient place to park in midtown. Helpful team as well.
18 aprile 2023
Quick and easy nice service people
14 aprile 2023
Very nice staff
Very nice staff. Thank you for having such nice men taking care of the cars. Almost all of your garages have wonderful staff!
5 aprile 2023
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